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Protonmail was down

protonstatus.com

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Re: Protonmail was down

#21

Post by quasirandom »

sammorrowdrums wrote: post #15

Great timing /s. I switched to PM on Friday. I love the combination of features though. I pay for pro so I get catch-all email on custom domains. Really helps to see who sells your info and secure storage and no advertising with good web-mail client are obviously major selling points too. I wish them luck resolving the situation.

I've used proton for several years now. The only headache I've ever had is being unable to subscribe to the openbsd mailing list. And that's only because openbsd added proton servers to a spam list... a decision I wish they would revisit.

Edit: I initially said freebsd mailing list. It was the openbsd mailing list.

Re: Protonmail was down

#23

Post by dathinab »

quasirandom wrote: post #21
sammorrowdrums wrote: post #15

Great timing /s. I switched to PM on Friday. I love the combination of features though. I pay for pro so I get catch-all email on custom domains. Really helps to see who sells your info and secure storage and no advertising with good web-mail client are obviously major selling points too. I wish them luck resolving the situation.

I've used proton for several years now. The only headache I've ever had is being unable to subscribe to the openbsd mailing list. And that's only because openbsd added proton servers to a spam list... a decision I wish they would revisit. Edit: I initially said freebsd mailing list. It was the openbsd mailing list.

> proton servers to a spam list

Wait, what?

Which serious organization adds a proper mail service on the spam list?

Re: Protonmail was down

#24

Post by dathinab »

philshem wrote: post #2

> Proton services will be offline for a few minutes for a database intervention. Monday 1st February 2021 08:15:00 https://protonstatus.com/incidents/125 snapshot of the status page: https://web.archive.org/web/20210201074153/https://protonsta...

Yes, and I guess it somehow went wrong.

Currently it's still a partial outage (due to timeouts).

My guess they created a backup system on the fly or similar on part of they system while they try to fix the other part.

Re: Protonmail was down

#25

Post by sammorrowdrums »

quasirandom wrote: post #21
sammorrowdrums wrote: post #15

Great timing /s. I switched to PM on Friday. I love the combination of features though. I pay for pro so I get catch-all email on custom domains. Really helps to see who sells your info and secure storage and no advertising with good web-mail client are obviously major selling points too. I wish them luck resolving the situation.

I've used proton for several years now. The only headache I've ever had is being unable to subscribe to the openbsd mailing list. And that's only because openbsd added proton servers to a spam list... a decision I wish they would revisit. Edit: I initially said freebsd mailing list. It was the openbsd mailing list.

That is an unusual decision. I guess some spammer(s) must have done something to deserve it at some point?

Re: Protonmail was down

#26

Post by interfixus »

ternaryoperator wrote: post #11
marcusfrex wrote: post #5

It is not for a few minutes but it had been nearly an hour. Seriously considering to switch to another provider. Damn!!

If an hour's downtime would make you 'seriously consider' switching, I doubt you will find any service that meets your requirements. You're asking for 99.96% uptime. I don't think any email provider will guarantee you that.

Noone can gurantee any specific uptime. Any projection for the future, however qualified and propable, is still only a projection. GMail could go down tomorrow, for 24 hours or forever. (Not, of course, that such optimism is in way warranted).

Re: Protonmail was down

#27

Post by quasirandom »

sammorrowdrums wrote: post #25
quasirandom wrote: post #21

Earlier quoted context omitted.

I've used proton for several years now. The only headache I've ever had is being unable to subscribe to the openbsd mailing list. And that's only because openbsd added proton servers to a spam list... a decision I wish they would revisit. Edit: I initially said freebsd mailing list. It was the openbsd mailing list.

That is an unusual decision. I guess some spammer(s) must have done something to deserve it at some point?

Super unusual. I've never encountered the issue before or since.

Re: Protonmail was down

#28

Post by b1476 »

As a paying user I feel that the reliability of their services in recent months has been completely unacceptable for me. That combined with the ridiculously slow rollout of new products (will calendar ever be fully released?) has now made me look at alternatives. I love the product itself and the idea behind it, but the amount of money I pay to host multiple domains for mail and for their VPN service is pretty absurd in itself and now I have to put up with these reliability issues too?

Re: Protonmail was down

#29

Post by johnisgood »

dathinab wrote: post #24
philshem wrote: post #2

> Proton services will be offline for a few minutes for a database intervention. Monday 1st February 2021 08:15:00 https://protonstatus.com/incidents/125 snapshot of the status page: https://web.archive.org/web/20210201074153/https://protonsta...

Yes, and I guess it somehow went wrong. Currently it's still a partial outage (due to timeouts). My guess they created a backup system on the fly or similar on part of they system while they try to fix the other part.

I saw a 503, then the server was completely down at some point. :D Then it went back up and it was super slow.

Re: Protonmail was down

#30

Post by Shacklz »

sammorrowdrums wrote: post #15

Great timing /s. I switched to PM on Friday. I love the combination of features though. I pay for pro so I get catch-all email on custom domains. Really helps to see who sells your info and secure storage and no advertising with good web-mail client are obviously major selling points too. I wish them luck resolving the situation.

I'm a customer for more than a year and never had any noticeable outages-issues so far. A few times, I encountered issues in their UI, but I'm also using the beta-version so that's to be expected.

FYI, there's also an awesome unofficial open-source Electron client for ProtonMail, ElectronMail: https://github.com/vladimiry/ElectronMail I prefer a standalone client but still like their GUI over thunderbird et al; ElectronMail fills this gap perfectly

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