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Even an App is free, it doesn't mean you can distribute it without permission? I would say the case apply to restaurants as well. I can see good restaurants leverage this to negotiate favorable terms with platforms.
Why does this even have to be a law boggles my mind. I think there are laws against impersonation already. If I went around purporting to sell services in the name of Microsoft, their lawyers would act quickly. Not that I disagree with this new law
The law is taking a food safety angle: restaurants have a duty of care to their customers, which extends through the delivery chain.
Earlier quoted context omitted.
The law is not just about impersonation, it says the platform can't arrange for delivery of food without having an agreement with a restaurant. So if it's not impersonating anybody, and just orders food on your behalf with you knowing it's a middleman, that would still violate the law, if I understood correctly. I think that wouldn't normally be illegal because it's not generally illegal to do things on others' behal…
I think the intention though, is to stop say a Doordash from listing a restaurant's menu on its (DD's) website and making it seem like the restaurant is consenting to having delivery of its food with whatever margin DD feels like adding on top of it. (Also by the way, shadier practices too, like hijaking/publishing a false restaurant phone number that diverts to DD instead of the restaurant.)
There was a post a few months go about a pizza place that started getting customers complaining about their food arriving cold and damaged: except they didn't offer delivery. They discovered that a popular search engine was offering free delivery. The story ended with them ordering dozens of pizzas from themselves to themselves and making a nice profit.
How did they made a profit off this?
The pizza place, seeing the difference, bought pizzas for $16 and received $24 from Door Dash, so for each purchase they were $8 better off.
They also ordered plain pizza dough in larger quantities, for more profit. Presumably because they didn't have to actually make the full pizza.
There was a post a few months go about a pizza place that started getting customers complaining about their food arriving cold and damaged: except they didn't offer delivery. They discovered that a popular search engine was offering free delivery. The story ended with them ordering dozens of pizzas from themselves to themselves and making a nice profit.
How did they made a profit off this?
There was a post a few months go about a pizza place that started getting customers complaining about their food arriving cold and damaged: except they didn't offer delivery. They discovered that a popular search engine was offering free delivery. The story ended with them ordering dozens of pizzas from themselves to themselves and making a nice profit.
How did they made a profit off this?
Earlier quoted context omitted.
The problem is not sending a courier. You can use Apps to send someone there without a problem. The problem is them impersonating the restaurant and giving customers the impression that the restaurant is offering the delivery service themselves.
Someone else posted the below excerpt of the law that also prohibits couriers (who are not impersonating anyone) unless they have permission from the restaurant. That seems like a ridiculous restriction to me. > 22599. A food delivery platform shall not arrange for the delivery of an order from a food facility without first obtaining an agreement with the food facility expressly authorizing the food delivery platform…
Also the law seem to only include "food delivery platforms", which exclude couriers.
(Of course, I might be wrong, but it seems that the intent of the law is to stop impersonation, not couriers).
This is a silly law. If someone feels like sending a courier to buy take away then that should be legal.
You could still do that without the app listing the restaurants without their permission. There is a clear exploitation happening here, I think it's right to find a way to stop it. We should get better at iterating on policy though, maybe this doesn't work out or stops some other kind of less exploitive business from operating and they need to adjust it.
always entertaining how regulation unintentionally acts to increase barriers to entry for incumbents. in this case closing the barn doors almost a decade after the horse left the stable. you couldn't pay politicians enough for the favors they perform in earnest. edit:to elaborate, the growth hacks of the likes of Doordash and Postmates doing exactly this got them their start, now it will be illegal to compete with th…
This is a silly law. If someone feels like sending a courier to buy take away then that should be legal.
You could still do that without the app listing the restaurants without their permission. There is a clear exploitation happening here, I think it's right to find a way to stop it. We should get better at iterating on policy though, maybe this doesn't work out or stops some other kind of less exploitive business from operating and they need to adjust it.