21–30 of 46 posts
"This entire “review” is lazy,.." "A thinner, less meaty review is hard to imagine." What the hell are you talking about, that review was everything but lazy, she wrote 3 entire paragraphs of genuine, constructive feedback. She couldn't figure out how to use the product -> Listen -> Make the product easier to use.
Not a very convincing post. I do not think the first review violates the highlighted policy, and I feel very uneasy with the disclosure of the songs played by the second, non-anonymized reviewer. Are you sure this person consented to you sharing her logs? Or is it fair game, because she had the audacity not to like your product after 8 minutes? Will you also challenge requests for refunds by pointing out that your cu…
Is "susie" not anonymized enough for you? I blacked out her email address. There's no picture.
Earlier quoted context omitted.
"I know my product is flawless, so the problem for any reviews that are less than 5 stars must be with the reviewer." I disagree with this sentiment. They seem to fully recognize that plenty of people won't like their product, but the issue here is getting negative reviews from people who likely would have never spent actual $ purchasing it and therefor aren't in the same frame of mind as an actual customer.
Ok, but that has nothing to do with implementation and everything to do with concept, which should be obvious to anyone who is thinking about participating in Vine before they do so.
Earlier quoted context omitted.
Is "susie" not anonymized enough for you? I blacked out her email address. There's no picture.
You seem to be blaming other people for things, maybe learn to swallow your ego and take criticism better. Certainly with this comment and your blogpost you are not taking feedback well, instead blaming the people giving it. Stewart Lee as a joke often blames his audience for not understanding the genius of his comedy, this seems similar except it’s not funny.
On the first, am I supposed to improve based on something the user's kids said without trying the product?
On the second, what exactly did she complain about aside from "hardware improvements"? I'll make the changes. But what are they, exactly?
"This entire “review” is lazy,.." "A thinner, less meaty review is hard to imagine." What the hell are you talking about, that review was everything but lazy, she wrote 3 entire paragraphs of genuine, constructive feedback. She couldn't figure out how to use the product -> Listen -> Make the product easier to use.
Up until that point I assumed it was some sort of educational toy based on the first reviewer giving it to her kids, and the childish product name.
"This entire “review” is lazy,.." "A thinner, less meaty review is hard to imagine." What the hell are you talking about, that review was everything but lazy, she wrote 3 entire paragraphs of genuine, constructive feedback. She couldn't figure out how to use the product -> Listen -> Make the product easier to use.
For what it is worth, the second screenshotted review did a better job explaining what the product was than the blog post itself. Up until that point I assumed it was some sort of educational toy based on the first reviewer giving it to her kids, and the childish product name.
Earlier quoted context omitted.
You seem to be blaming other people for things, maybe learn to swallow your ego and take criticism better. Certainly with this comment and your blogpost you are not taking feedback well, instead blaming the people giving it. Stewart Lee as a joke often blames his audience for not understanding the genius of his comedy, this seems similar except it’s not funny.
I have made dozens of improvements to Thingamagig based on valid user feedback. On the first, am I supposed to improve based on something the user's kids said without trying the product? On the second, what exactly did she complain about aside from "hardware improvements"? I'll make the changes. But what are they, exactly?
Not a very convincing post. I do not think the first review violates the highlighted policy, and I feel very uneasy with the disclosure of the songs played by the second, non-anonymized reviewer. Are you sure this person consented to you sharing her logs? Or is it fair game, because she had the audacity not to like your product after 8 minutes? Will you also challenge requests for refunds by pointing out that your cu…
Is "susie" not anonymized enough for you? I blacked out her email address. There's no picture.
1) people within the "Amazon reviewing community" know her (by her online identity, and maybe also her offline identity)
2) friends/family recognize her profile, maybe because she has sent links to articles she reviewed, or because she shared an Amazon wishlist ...
3) it is possible to get her personal identity from information disclosed in her almost 600 reviews (maybe including pictures?).
Of course you did not share super critical information, and of course you did not write the billing address next to it. But it worries me that you choose to disclose any personal information at all for no good reason. Feels like a violation of trust.
Industry rules preventing beers, bands, and actors from having the same name seem sort-of strange, until you get into technology. Which is weird bc we all fret about "namespace pollution" but see no problem with calling something Vine after the last thing called Vine is still in the zeigeist enough that people say "I miss Vine" from time to time.
Earlier quoted context omitted.
For what it is worth, the second screenshotted review did a better job explaining what the product was than the blog post itself. Up until that point I assumed it was some sort of educational toy based on the first reviewer giving it to her kids, and the childish product name.
This blog post was about Amazon Vine. Not Thingamagig.
Also helps to put the rest of your rant in context. I know nothing about guitars, so I immediately think someone's kid who knows how to play is more qualified than I am to say your product sucks. Why not?