Discord bans me for using their official client • Hacker News Board

Re: Discord bans me for using their official client

#21

Post by judge2020 » Wed, Nov 25, 2020, 11:07 PM UTC

sour-taste wrote: post #14

Whenever it comes to gaming I just assume anyone saying they've been banned unfairly deserved it. League, Dota, FPSs, and discord too apparently all have this weird group of people who get banned for doing shady shit then go on forums and complain. People being banned from services unfairly (and without explanation) is a real problem, that doesn't mean that everytime someone complains they deserve the benefit of the…

While we won't get to know the full story and the entire history of this person's Discord account (to side with him one way or the other), this piece still serves to show the downsides of a centralized service which has to do its own abuse management - and at discord's scale[0], there's bound to be a lot of mistakes.

On a side-note, running a modded client (like Better Discord) at any time is a risk to your account. Some people have reported getting banned for year-old messages that used a plugin which allowed creating embeds inside the discord client (you otherwise can't create custom embeds on a non-bot account)[1].

0: https://discord.com/company#app-mount:~:text=Our%20metrics

1: https://github.com/Fraserbc/BetterDiscord-Embeds#user-conten...

Re: Discord bans me for using their official client

#22

Post by eyelidlessness » Wed, Nov 25, 2020, 11:08 PM UTC

ubercow13 wrote: post #7

It's probably not related to what you were doing when it happened (closing DMs). It's just that their ML batch job happened to run then, and aggregating your previous behaviours and network access patterns across the whole app and maybe other things it 'observed' about your use of your computer after you gave its client unmitigated access to everything on your PC (I digress), it decided based on some opaque trained m…

I agree this (automated abuse detection lagged realtime, flagged some past behavior) is likely. I also suspect whatever else may be the case, the lack of detailed explanation is probably because whoever is fielding support simply doesn’t know (and may not be able to know) what was flagged.

Re: Discord bans me for using their official client

#23

Post by that_guy_iain » Wed, Nov 25, 2020, 11:08 PM UTC

danuker wrote: post #3

You mention GDPR. You do have a right to your data as per EU rules. Feel free to talk with your state data protection authority.

I did a GDPR complaint because GitHub locked me out of my account because the 2fa failed. It took the dutch authority 18 months for them to decide they couldn't be bothered to make GitHub provide my data. GitHub also lied and claimed my repositories weren't personal data even tho my name and email are all over them. Also if you talk to your agency you can't actually appeal the decision because your agency didn't decide anything, they have to follow it on to the agency that is responsible for that country based on which country the company is based in.

Re: Discord bans me for using their official client

#24

Post by _ea3e » Wed, Nov 25, 2020, 11:11 PM UTC

danuker wrote: post #2

Time to check out Mastodon, Pleroma, and other distributed social networks. Walled gardens with chilling suppression begone!

Mastodon and Pleroma are Twitter alternatives, not Discord alternatives. The chat functionality for them is awfully implemented last time I checked. But then again it's a different target audience.

Re: Discord bans me for using their official client

#25

Post by paxys » Wed, Nov 25, 2020, 11:11 PM UTC

sour-taste wrote: post #14

Whenever it comes to gaming I just assume anyone saying they've been banned unfairly deserved it. League, Dota, FPSs, and discord too apparently all have this weird group of people who get banned for doing shady shit then go on forums and complain. People being banned from services unfairly (and without explanation) is a real problem, that doesn't mean that everytime someone complains they deserve the benefit of the…

This generally applies to anyone complaining on the internet about anything. It's convenient when those judging can only ever hear one side of the story.

Re: Discord bans me for using their official client

#26

Post by woah » Wed, Nov 25, 2020, 11:11 PM UTC

What's up with the odd focus on "using the official client"? Why would anyone doubt she was using the official client? What else would someone be using? To me it sounds like maybe she had been accessing Discord with something other than the official client, but not at the exact moment she was banned.

Re: Discord bans me for using their official client

#27

Post by [deleted] » Wed, Nov 25, 2020, 11:12 PM UTC

woah wrote: post #26

What's up with the odd focus on "using the official client"? Why would anyone doubt she was using the official client? What else would someone be using? To me it sounds like maybe she had been accessing Discord with something other than the official client, but not at the exact moment she was banned.

[deleted]

Re: Discord bans me for using their official client

#28

Post by AHTERIX5000 » Wed, Nov 25, 2020, 11:12 PM UTC

sour-taste wrote: post #14

Whenever it comes to gaming I just assume anyone saying they've been banned unfairly deserved it. League, Dota, FPSs, and discord too apparently all have this weird group of people who get banned for doing shady shit then go on forums and complain. People being banned from services unfairly (and without explanation) is a real problem, that doesn't mean that everytime someone complains they deserve the benefit of the…

Yeah.

I got banned in PUBG due to their broken anticheat and it tagged my Steam account with all the games as having bans on record. Fortunately I wasn't the only one and they fixed their software and reversed accidental bans.

I wonder what I could realistically do if something like that happens again and the developer doesn't notice?

Re: Discord bans me for using their official client

#29

Post by devmor » Wed, Nov 25, 2020, 11:13 PM UTC

woah wrote: post #26

What's up with the odd focus on "using the official client"? Why would anyone doubt she was using the official client? What else would someone be using? To me it sounds like maybe she had been accessing Discord with something other than the official client, but not at the exact moment she was banned.

That's the feeling I got as well. 9 times out of 10 when I see "I was banned for doing NOTHING wrong" it's just a lie.

Re: Discord bans me for using their official client

#30

Post by judge2020 » Wed, Nov 25, 2020, 11:14 PM UTC

atian wrote: post #11

pyr0hu wrote: post #9

Earlier quoted context omitted.

What? The author used the QR scan feature from the official Discord mobile app to try to log in on the desktop client.

> After closing maybe around seven of them, Discord booted me back to the login screen. This seems to have occurred after the account was banned.

The Discord client will do a full reload if it starts getting bad status codes from the API, eg. 403 or 401 (due to a password reset or account termination), so that's probably what happened here.