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AWS Cognito is having issues and health dashboards are still green

status.aws.amazon.com

21–30 of 369 posts

Re: AWS Cognito is having issues and health dashboards are still green

#22
There's a lot more going on over there...

- 7 cloudfront distributions created today are still in "InProgress", a few already for more than one hour

- The support case I created about it doesn't show up in my support portal. Direct link to it does work though

Re: AWS Cognito is having issues and health dashboards are still green

#23
post #19

what a scam. who can hold them accountable for cheating those who paid for uptime guarantees? I guess the lawyers of those who paid for uptime guarantees...

wah wah wah, my boss is chewing my ear out cuz I can't explain to him that it's a vendor (AWS) outage host on-premise then, and deal with power outages, and infrastructure management, and failing hardware shit happens, drink a coffee and sit back for 30 mins

His point is not about aws inability to have 0 downtime. His point is some people apparently pay based on a guarantee for uptime that is not delivered. He is criticizing a company not providing the service it sells and our inability to hold them accountable

Re: AWS Cognito is having issues and health dashboards are still green

#25
Can anyone explain why status pages are so difficult. Theres even statups like status.io dedicated to this one thing.

It really does seem that anytime there is an outage more often than not the status page is showing all green traffic lights. Making it redundant as a tool to corroborate whats happening.

How did AWS status page compare with status.io/aws?

Re: AWS Cognito is having issues and health dashboards are still green

#27
post #23
post #19

Earlier quoted context omitted.

wah wah wah, my boss is chewing my ear out cuz I can't explain to him that it's a vendor (AWS) outage host on-premise then, and deal with power outages, and infrastructure management, and failing hardware shit happens, drink a coffee and sit back for 30 mins

His point is not about aws inability to have 0 downtime. His point is some people apparently pay based on a guarantee for uptime that is not delivered. He is criticizing a company not providing the service it sells and our inability to hold them accountable

Exactly. Try telling your boss when you paid a premium for uptime available that you just wasted a whole lot of money because you aren't getting the uptime you paid for. If AWS can't actually guarantee uptime (maybe no one can), then they need to have in their terms an automatic credit on a per-minute basis for uptime that is not delivered but otherwise paid for in a "guarantee".

Re: AWS Cognito is having issues and health dashboards are still green

#28
post #11
post #8

> It's not posted on SHD as the issue has impacted our ability to post there. Is that not a massive catch-22 for a service dashboard?

This has happened a few times before, actually. Dogfooding is good, but not for status pages! Cloudflare does it right for their status page ( https://www.cloudflarestatus.com ). They don't use Cloudflare itself for it (you can tell because /cdn-cgi/trace returns nothing), the actual backend is Atlassian Statuspage, their TLS certificate is issued by Let's Encrypt instead of Cloudflare itself, and it's on a completel…

Have you checked https://www.githubstatus.com/ ? ;-)
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