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The Lonely Work of Moderating Hacker News (2019)

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21–30 of 322 posts

Re: The Lonely Work of Moderating Hacker News (2019)

#21
Obligatory appreciation post for dang.

Swift invisible action when facing bad faith actors; sporadic public call outs for quick attitude correction; and consistent helpful presence like multi-page reminders and clarifications on the inner workings of this forum.

I find your style of moderation to be the golden standard on how to foster a healthy online community.

Re: The Lonely Work of Moderating Hacker News (2019)

#23
post #20

Earlier quoted context omitted.

I’ve also seen him be accused of biases involving his supposedly being Chinese. It’s sad when anything on HN turns into a flame war, and it would happen a lot more without his constant intervention.

[redacted]

I’m not quite sure what you mean. He’s not Chinese, but people sometimes parse his username incorrectly and jump to wild conclusions.

I agree that he does very fine work here.

Re: The Lonely Work of Moderating Hacker News (2019)

#25

As someone who has been dinged by dang, I appreciate moderation.

100% agreed. And for a long time, too. Back in 2015 when they banned a notorious jerk, I sent them a cookie basket. I should probably do it again, as good moderation is woefully underappreciated.

Re: The Lonely Work of Moderating Hacker News (2019)

#27

One thing I've always wondered, is whether moderating a forum like HN (or any forum, really) is mentally stimulating enough to do day in and day out. As a web developer, the more I do the more I crave novel challenges. Writing CRUD apps or getters and setters gets old fast. Are there novel challenges with content moderation?

I can't say for HN, but the general answer is yes. Social systems tend to produce a lot of novel behavior, with plenty of surprising second- and third-order effects. Dealing with jerks, trolls, griefers, etc, is an arms race; they're always looking for new ways to mess things up. And the tools in this space are constantly evolving, too; for example, there's a lot of interesting ML work being done for automated content tagging.

Re: The Lonely Work of Moderating Hacker News (2019)

#28
post #3

Did dang promote this to the front page? :) Seriously tho... shout out to dang for all the hard work he does. (Please don't vote me up if you agree - I don't want the karma - just comment instead...)

Upvotes are not just for karma, they also show that you say relevant/important things and that people agree with you.

IMO, the most important work that upvotes and downvotes do is to move comments up and down the page.

In that context, HN consensus on downvoting jokes makes more sense. I like a good joke, but they belong on the bottom of the page after the "serious" conversation. It's unfortunate that it's overloaded with karma, but complicating the upvote/downvote system has other drawbacks.

Re: The Lonely Work of Moderating Hacker News (2019)

#29
post #27

One thing I've always wondered, is whether moderating a forum like HN (or any forum, really) is mentally stimulating enough to do day in and day out. As a web developer, the more I do the more I crave novel challenges. Writing CRUD apps or getters and setters gets old fast. Are there novel challenges with content moderation?

I can't say for HN, but the general answer is yes. Social systems tend to produce a lot of novel behavior, with plenty of surprising second- and third-order effects. Dealing with jerks, trolls, griefers, etc, is an arms race; they're always looking for new ways to mess things up. And the tools in this space are constantly evolving, too; for example, there's a lot of interesting ML work being done for automated conten…

Plus the content here is generally of intrinsic interest, and the commentary / community of sufficient quality that working in its active defense likely carries some of its own reward in the doing.
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