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Chrome Web Store payments deprecation

developer.chrome.com

21–30 of 175 posts

Re: Chrome Web Store payments deprecation

#21

Google is so protective about Chrome and Search they're scared about getting drawn into an Apple like Epic problem with antitrust consequences.

They're already drawn in. Epic sued Google too. But Epic doesn't have a Chrome extension, and Google Play Store payments aren't similarly deprecated.

Re: Chrome Web Store payments deprecation

#23
post #13

Earlier quoted context omitted.

According to everything i read about chargebacks on Google services, they indeed don’t pay attention, they just automatically block access to any of your Google accounts and services shortly after you do a chargeback. And given the horror stories I’ve heard about trying to resolve or reverse any automated account bans by Google, I do not recommend following that route.

Yup, companies dislike charge backs and many will block you from all their services for requesting one. So don't go that route unless you never wish to use services from that company again. My wife accidentally did one for a mmorpg she plays and after 6 weeks (and dealing with support, multiple banks, etc.) it was only social media shaming that got them to unban her.

A company can pay more than $100 for a $1 chargeback, regardless of the outcome, and if your amount of chargebacks exceeds certain threshold, a payment processor may just dump you entirely, so it is very understandable, why 'companies hate chargebacks'.

Stripe is a processor with more generous chargeback terms than many out there, but merchants with small payments still suffer from them very much.

Re: Chrome Web Store payments deprecation

#24

I feel like we are getting nearly weekly examples of "the platform store will eventually kill your business". These platform stores wouldn't be anywhere without independent developers building the software to sell in then, and these big companies just shit on them.

It’s so weird when you think about it. Does Valve and Steam sit there and wait for a successful game, copy it, stamp out competition, see if it works and decide to continue or not?

Google represents one type of software thankfully, web. It’s craziness at the end of the day. Examining this behavior takes you into the pathological where no other being exists, Thanos incarnate.

Re: Chrome Web Store payments deprecation

#26
The interesting thing here is that a commercial marketplace for browser extensions failed. That seems surprising - surely a marketplace for extensions to the most popular browser on the planet could bring in some revenue?!

Is it just that nobody paid for things? Presumably they're going to keep running the chrome web store, so isn't a cut of paymens "free money" to them? Is there some big cost to this I'm not seeing, maybe too much fraud?

I understand shutting down expensive products. It's weird keeping the expensive product running and shutting off the revenue model, no?

Re: Chrome Web Store payments deprecation

#27

The interesting thing here is that a commercial marketplace for browser extensions failed. That seems surprising - surely a marketplace for extensions to the most popular browser on the planet could bring in some revenue?! Is it just that nobody paid for things? Presumably they're going to keep running the chrome web store, so isn't a cut of paymens "free money" to them? Is there some big cost to this I'm not seeing,…

My personal sense (not knowing anything internal about the product) is that uptake is extremely low. It also isn't free to run a product that accepts payment. You have to hook it in to a payment processor, handle fraud, handle a different expectation of support, have a bunch of custom code to handle the paid vs. unpaid case. At Google's scale, there's liability to consider, and various compliance and moderation issues that probably don't exist or are much less serious if you're providing the service for free. It's not a zero-overhead proposition.

Re: Chrome Web Store payments deprecation

#28
post #3

"There is no way to bulk export your existing user licenses, so you need to have your users help with this part of the migration."

This doesn't even make sense. How are the users supposed to help? I think what google is suggesting here is to build a structure with all the license representations of all your users and then figure out how to enforce your licenses or recharge them or walk them through a process of migration to another licensing system which implies authorizing with their own accounts. At that point it's just easier to assume that all those users will churn. There's a lot of friction for the final users to go through all that process.

Another thing is that once their licensing API is gone there's no way to enforce any license attached to a particular user, so what happens with users that don't go through the migration process that is supposed to be set for this?

I think it would have been easier if they reached out to a couple of payment providers and ask them to write an adapter for their licensing system. That way all the developers could migrate to something else without affecting the users. But I doubt Google is willing to give any business to anyone.

Re: Chrome Web Store payments deprecation

#29
Haha, this is so ridiculous and completely on-brand for Google at this point. I've run a Google Music extension for a few years now and would have absolutely no migration path since I don't have a backend -- but it doesn't matter since they're shutting down Google Music anyway!

A related fun fact: accounting data exports for extensions have been broken for me (and I think all extension merchants?) since April 2018. I had to get the NY attorney general to write them a letter before they would actually respond to my support requests so that I could properly file my taxes: https://news.ycombinator.com/item?id=20588493. I'm sure that will be fun this year!

Re: Chrome Web Store payments deprecation

#30
post #7

Who says Google is destroying competition, they encourage competition by closing down their own stuff people love and use.

That is destroying competition though. What Google does is enter a market which previously had a healthy economy of paid software, snuff out all the other players with a free version, and then abandon the space when they get bored. And the old economy can never come back, because there's hysteresis involved in the relative costs of starting from scratch versus keeping a functioning ecosystem alive, and because users…

There was never a healthy economy of paid browser extensions, neither before nor after Google's entry into the space.
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