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Zoom is now critical infrastructure – that’s a concern

brookings.edu

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Re: Zoom is now critical infrastructure – that’s a concern

#21
post #8

has anyone built something on top of twilio's video offering? it looks relatively straightforward, and seems to me like most tech companies (and some university IT departments) could pretty easily build internal conferencing stuff on top of it if they cared to.

I deployed one of their demo repos [0] and had some medium usage of it in production. It didn’t get a lot of use (most use Zoom) and almost always had [0] - https://github.com/twilio/twilio-video-app-react

Re: Zoom is now critical infrastructure – that’s a concern

#25
post #7

> But in many of the verticals in these sectors—such as banking or mobile phone services—no single company dominates the market. I don't think that's true of video-conferencing either. Zoom is probably the most popular (and technically superior), but there is also: Microsoft Teams, Webex, Google Meet, Slack, and many others, including open source options like Jitsi. And they all pretty much do the job.

For those that haven't tried Jitsi - my friends and I catch up on it almost daily. It is awesome. The phone app is great too. You can setup a room that people can jump in and out of, which is pretty convenient. If you're looking for that office feel for your small team, then Jitsi might be worth a shot. And, I think you can host your own server if you'd like to!

Jitsi makes one of my friend's MacBooks fan too loud so we can't use it.

Re: Zoom is now critical infrastructure – that’s a concern

#26
Zoom is only going to stay widely adopted until an easy, viable alternative comes along and gets in the good graces of people in charge. There are some alternatives now, like Facebook's group calls on WhatsApp but that one's fallen out of favour for obvious reasons.

Re: Zoom is now critical infrastructure – that’s a concern

#27
Where I see effort needing to be spent is an easily setup/usable/configurable video-conferencing package of sorts. A good product would have two things: 1) easy to setup and scale video conferencing out of the box (like literally point at an aws account or k8s cluster and hit "go"), and 2) sdks for manipulating server-side rooms and client-side room/video appearance (but still the default rooms and default grids are in the box).

These two things as a common toolkit would accelerate offerings that could decentralize the marketplace. I've seen jitsi offerings (scalable setup isn't as straightforward last I checked which admittedly was a long time ago), twilio (still someone else's servers), etc. I'm sure these toolkits are being worked on (heck I'm working on one), it just takes a bit of time for the players to catch up in a market that exploded overnight.

Re: Zoom is now critical infrastructure – that’s a concern

#28

Zoom is only going to stay widely adopted until an easy, viable alternative comes along and gets in the good graces of people in charge. There are some alternatives now, like Facebook's group calls on WhatsApp but that one's fallen out of favour for obvious reasons.

Aren't WhatsApp calls only on the mobile app? I think the desktop only does chats.

Re: Zoom is now critical infrastructure – that’s a concern

#30
post #22

It's not. People always find a way to adapt.

The fact that people adapt to not having it does not mean that something isn't critical infrastructure. Everything considered critical infrastructure has, at one time or another, been something that humans were adapted to not having.
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