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Why a Slack Backlash Is Inevitable

bigtechnology.substack.com

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Re: Why a Slack Backlash Is Inevitable

#21

My coworker wrote a bot for Slack that spams most of our channels with random gifs throughout the day. Most of my other coworkers find it amusing, but to me, it's quite distracting. I opened an issue with Slack to ask them to add an "ignore" feature, but they responded that ignoring anyone is counterproductive so they won't be adding it. Thanks, Slack.

Slack fails to meet the bar of functionality set by Outlook 97. This isn’t a compliment to Outlook.

Re: Why a Slack Backlash Is Inevitable

#23
post #7

As someone who moderates a several hundred person mailing list, the arguments they listed are neither new nor unique to Slack. If anything, Slack is much easier to moderate than e-mail or other mediums of communication.

Bingo. Having a user tied to an actual person, and not just a dog with an internet connection and email address must make it orders of magnitude simpler to address offenders.

Re: Why a Slack Backlash Is Inevitable

#24
post #17

This is an advantage of Microsoft Teams... the product is so utterly without charm that I doubt anyone is recreationally loitering in it.

Can confirm, use Teams daily and theres almost no side chatting in it compared to Slack which seems like a near constant watercooler experience.

Re: Why a Slack Backlash Is Inevitable

#25
post #8

A lot of these issues seem to come down to: 1. Just fire the shitty people. I don't know why companies don't do this more in the US - it's at-will, just fire them. 2. Why are you trying to stop your employees from organizing???? > “The onus is on the CEO,” Flory said. “Our focus has been on the values,” Agreed on this last statement. Ultimately if Slack is becoming a toxic environment there are obviously other issues…

This post matches up with every other "We're ditching Slack" post I've seen. It comes down to: 1. Our employees can't behave themselves 2. Our managers can't or won't do anything about it 3. Executives aren't willing to draw a line in the sand 4. I guess Slack is terrible?

If a tool is so easily subverted and misused so widely, eventually it’s the tool’s fault. Arguing that it’s just the users’ fault is like trying to boil the ocean. It doesn’t matter if you’re right or not, the component that can actually be addressed is the tool, so the tool is capable of bearing blame.

Re: Why a Slack Backlash Is Inevitable

#26

A lot of these issues seem to come down to: 1. Just fire the shitty people. I don't know why companies don't do this more in the US - it's at-will, just fire them. 2. Why are you trying to stop your employees from organizing???? > “The onus is on the CEO,” Flory said. “Our focus has been on the values,” Agreed on this last statement. Ultimately if Slack is becoming a toxic environment there are obviously other issues…

> 1. Just fire the shitty people. I don't know why companies don't do this more in the US - it's at-will, just fire them. I've asked this question of managers many times. The answer is usually some variation on "The shitty ones are the ones who know how to work the system to their advantage the best. They're the most likely to sue for wrongful termination and otherwise make my life hell if I fire them."

[deleted]

Re: Why a Slack Backlash Is Inevitable

#28
This sounds a lot more like your company culture is the issue than the tool. If you think this sort of thing didn't happen via emails, or even in the office kitchen, you're naive. If you're more interested in broad strokes like banning a tool than addressing acute bad behaviour, you shouldn't be managing people.

Re: Why a Slack Backlash Is Inevitable

#30

Yes. It's only a matter of time before there is a backlash to Slack. I won't understand the backlash when it comes, just as I didn't understand the excitement. Slack is just a chat client. Chat has been around forever. Corporate chat clients have been around forever. What am I missing?

Yeah, from 2005-2009 I had a boss who insisted all staff be on AOL IM, with groups etc. There was an option to automatically save all chats. Slack has more features, but I don't see it as fundamentally different.
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