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Quibi reportedly lost 90 percent of early users after their free trials expired

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Re: Quibi reportedly lost 90 percent of early users after their free trials expired

#21

>According to the firm’s new report on Quibi’s early growth, the short-form video platform signed up about 910,000 users in its first few days back in April. Of those users, only about 72,000 stuck around after the three-month free trial, indicating the app had about an 8 percent conversion rate. I fully expect Quibi to crash and burn under the weight of the content costs among other things, but is an 8% conversion r…

Exact benchmarks are going to vary per product, but yeah it's bad. For free trials where you don't provide billing info in advance (e.g. a lot of software 30-day trials) 8% would be a great rate. Because the default do-nothing action is nothing. But for subscription services where you do provide billing info in advance, 8% retention is pretty terrible. If 92% of people are taking the effort to cancel, when the defaul…

The largest cohort with these premium services take the free trial and then immediately cancel. Then you have to earn them back.

Re: Quibi reportedly lost 90 percent of early users after their free trials expired

#22
Quibi has the problem that other platforms like it have: thinking celebrities are the right way to entice people. Luminary Podcasts has the same issue.

Majority of gen Z / millennial folks that I know, don't care about Trevor Noah or any of the late night comedians. They care more about famous YouTubers and TikTok stars.

Re: Quibi reportedly lost 90 percent of early users after their free trials expired

#23

I loved Quibi's short form dramatic and comedic content. Shape of Pasta is a cooking show about rare pasta types -- sometimes being made by only a single person in a village! Run This City - A documentary about Jasiel Correia, the youngest mayor in Massachusetts who get's caught in numerous controversies. Nightgowns follows Drag Queen Sasha Velour's Nightgowns tour, this program worked particularly well on the servic…

I felt similarly. I have enjoyed most of their scripted comedy and drama, but I was surprised that they ended after two weeks (10 episodes.) I was expecting to be drawn into some of these shows over months and be hooked on several stories so I’d continue my trial. Releasing only ~90 minutes of programming per title, and not having many new titles, made it easy to let my trial expire.

Re: Quibi reportedly lost 90 percent of early users after their free trials expired

#24
Quibi is like TikTok with celebrities that I have to pay for. I know the content is scripted, longer, and well-produced, but it seriously just feels like expensive TikTok, and I couldn't justify paying for it when the only content I wanted was Reno 911, which I finished watching during the trial.

That could be the other problem. The trial is long enough to finish watching the one thing on Quibi you downloaded it to watch.

The content is SO random that I can't imagine someone finds more than 1, maybe 2, things to watch that are to their liking.

Re: Quibi reportedly lost 90 percent of early users after their free trials expired

#25
post #20

8% is not a terrible conversion rate at all, and they’ve only just started. I’m not a Quibi user and have no vested interest in them either way but this is the third different article I’ve seen in the last week or 2 talking about how terrible they’re doing and now they’re about to crash and burn, because of an 8% conversion? Comparing them to Disney is ridiculous too, it’s Disney! With multiple generations obsessed w…

The recent major articles about Quibi being a disaster are not been about conversion rate, but about its huge costs combined with questionable proposition (which was particularly affected by quarantine life changes), and its poor performance on app store charts: https://www.vulture.com/2020/07/is-anyone-watching-quibi.htm... > As of early July, over 5 million phones had downloaded the Quibi app. Of those, 1.5 million…

Also most of the stuff that they greenlit (and paid a lot for) was older content that had been shopped around for quite awhile with no takers.

Re: Quibi reportedly lost 90 percent of early users after their free trials expired

#26
post #17

8% is not a terrible conversion rate at all, and they’ve only just started. I’m not a Quibi user and have no vested interest in them either way but this is the third different article I’ve seen in the last week or 2 talking about how terrible they’re doing and now they’re about to crash and burn, because of an 8% conversion? Comparing them to Disney is ridiculous too, it’s Disney! With multiple generations obsessed w…

Did the user have to provide a credit card, are a lot of these 8% maybe just folks who forgot to unsubscribe? I feel like this conversion rate thing really "depends".

Probably in app subscription in the future agreement

Re: Quibi reportedly lost 90 percent of early users after their free trials expired

#27

8% is not a terrible conversion rate at all, and they’ve only just started. I’m not a Quibi user and have no vested interest in them either way but this is the third different article I’ve seen in the last week or 2 talking about how terrible they’re doing and now they’re about to crash and burn, because of an 8% conversion? Comparing them to Disney is ridiculous too, it’s Disney! With multiple generations obsessed w…

Agree seems like there is disproportionate dislike here for quibi. How many other billion dollar startups eat the shitter without this much hub-bub?

However it is fair to hate on the founder jeffrey shrekzenburg. I know some folks who work at quibi and say this dude is insufferable. Probably not as insane, but stephen wolfram levels of dooshbaggery. Dictator type who thinks is shit is golden. Turns out he made a 1.5 billion dollar piece of shit and from what i hear, he has finally accepted that maybe he isnt the greatest thing ever.

Also if you like shrek, he made shrek/dreamworks. And short little farquad is basically jaffrey katzenburg from what i've heard

Re: Quibi reportedly lost 90 percent of early users after their free trials expired

#28
post #20

8% is not a terrible conversion rate at all, and they’ve only just started. I’m not a Quibi user and have no vested interest in them either way but this is the third different article I’ve seen in the last week or 2 talking about how terrible they’re doing and now they’re about to crash and burn, because of an 8% conversion? Comparing them to Disney is ridiculous too, it’s Disney! With multiple generations obsessed w…

The recent major articles about Quibi being a disaster are not been about conversion rate, but about its huge costs combined with questionable proposition (which was particularly affected by quarantine life changes), and its poor performance on app store charts: https://www.vulture.com/2020/07/is-anyone-watching-quibi.htm... > As of early July, over 5 million phones had downloaded the Quibi app. Of those, 1.5 million…

I was dubious about Quibi when I spent months seeing the occasional advertisement and still having not the slightest idea what Quibi is or why I would want it. I figured it was some flash in the pan social network that would shortly be dead. I didn't even know it was a video service until I saw its financial distress covered on HN.

Re: Quibi reportedly lost 90 percent of early users after their free trials expired

#29

8% is not a terrible conversion rate at all, and they’ve only just started. I’m not a Quibi user and have no vested interest in them either way but this is the third different article I’ve seen in the last week or 2 talking about how terrible they’re doing and now they’re about to crash and burn, because of an 8% conversion? Comparing them to Disney is ridiculous too, it’s Disney! With multiple generations obsessed w…

On the other hand, Disney has mountains of cash behind them while Quibi is VC-funded and VCs typically want to see results to decide whether to continue or cut their losses. Disney can get away with a terrible conversion rate forever while a startup can run out of funding very quickly.

It’s crazy that a VC would fund Quibi. Producing that content is expensive and their margins will never justify that type of equity funding.
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