Superhuman’s email app is overhyped and overpriced • Hacker News Board

Re: Superhuman’s email app is overhyped and overpriced

#21

Post by taytus » Tue, Jun 23, 2020, 3:55 PM UTC

cercatrova wrote: post #20

graeme wrote: post #8

> Well, first off, despite the astronomical price, it is a good email application. In another world, one where Superhuman was more reasonably priced and a little more customizable, I could see it being very popular. Assume your time is worth $50/hour and you can deduct superhuman as a business expense. Let’s say you do email every day in a month, so 30 days. If I did my math right, Superhuman just has to save 36 min…

It is strange that people don't consider the money value of time when addressing the prices of products. 30 dollars is extremely cheap, since 36 minutes per month as you say is such a small value as to be negligible.

>30 dollars is extremely cheap

There is a wide world out there where $30 is not cheap at all.

I wish Americans consider stuff like that before commenting but I gave up years ago.

Re: Superhuman’s email app is overhyped and overpriced

#22

Post by ericlewis » Tue, Jun 23, 2020, 3:57 PM UTC

graeme wrote: post #8

> Well, first off, despite the astronomical price, it is a good email application. In another world, one where Superhuman was more reasonably priced and a little more customizable, I could see it being very popular. Assume your time is worth $50/hour and you can deduct superhuman as a business expense. Let’s say you do email every day in a month, so 30 days. If I did my math right, Superhuman just has to save 36 min…

the iOS app is trash. I built my own version of it with react-native and it is faster than the crap they threw together.

Re: Superhuman’s email app is overhyped and overpriced

#23

Post by benologist » Tue, Jun 23, 2020, 4:03 PM UTC

asutekku wrote: post #17

kareemm wrote: post #11

Earlier quoted context omitted.

My experience is that search and UI transitions are blazing fast. It crashes (rarely, but more than I like) and requires a restart. But I love it and am happy to pay $30/m for it.

Honest question. If this is not sarcasm, what makes it worth $30 a month. I can't think of a single other software I would pay that much for.

Apple's policies permit charging $360/year for that email client, so they do, and that's actually cheaper than many small iOS utilities and games. Since you can cancel any time it is presented as your fault if a small utility, recently worth maybe a buck or two, quietly charges you hundreds of dollars.

https://mjtsai.com/blog/2019/07/12/predatory-ios-app-subscri...

Re: Superhuman’s email app is overhyped and overpriced

#24

Post by alexpetralia » Tue, Jun 23, 2020, 4:03 PM UTC

cercatrova wrote: post #19

freediver wrote: post #6

I am an ex-user. A search through my email archive would regularly take ten seconds while gmail would do it instantly. The most frustrating thing about it was constant insisting on how super-fast it was in all their marketing while my experience was completely opposite.

Really? Mine is the exact opposite experience. Gmail, the website, takes at least 2 minutes to load and be usable, so much that I need to use a separate extension to use it normally (Checker Plus for Gmail).

That's bizarre. Two minutes? Mine takes about 3-6 seconds generally. Yours is 20x as much.

Re: Superhuman’s email app is overhyped and overpriced

#25

Post by cercatrova » Tue, Jun 23, 2020, 4:14 PM UTC

taytus wrote: post #21

cercatrova wrote: post #20

Earlier quoted context omitted.

It is strange that people don't consider the money value of time when addressing the prices of products. 30 dollars is extremely cheap, since 36 minutes per month as you say is such a small value as to be negligible.

>30 dollars is extremely cheap There is a wide world out there where $30 is not cheap at all. I wish Americans consider stuff like that before commenting but I gave up years ago.

Sure, it has to be scaled to the market. However, even the equivalent of 30 dollars given a higher per hour rate (such as 50) is cheap. That Superhuman does not institute a region-based pricing is a different story, but you cannot deny that to Americans, 30 dollars is cheap when considering the time saved.

Re: Superhuman’s email app is overhyped and overpriced

#26

Post by cercatrova » Tue, Jun 23, 2020, 4:15 PM UTC

alexpetralia wrote: post #24

cercatrova wrote: post #19

Earlier quoted context omitted.

Really? Mine is the exact opposite experience. Gmail, the website, takes at least 2 minutes to load and be usable, so much that I need to use a separate extension to use it normally (Checker Plus for Gmail).

That's bizarre. Two minutes? Mine takes about 3-6 seconds generally. Yours is 20x as much.

It takes around that much time until interactivity, yeah. It's incredibly slow, and I have gigabit internet.

Re: Superhuman’s email app is overhyped and overpriced

#27

Post by northerdome » Tue, Jun 23, 2020, 4:23 PM UTC

raiyu wrote: post #2

When Hey.com announced their features I scrolled through each one and would probably get value from 75% of them. Superhuman seems more of a signaling play. Hey.com features on top of Gmail though, that would be amazing.

Hey looks awesome! I'll give it a spin when they release custom domain support. I've learned not to lock myself in to a service specific address.

Re: Superhuman’s email app is overhyped and overpriced

#28

Post by throwaway_pdp09 » Tue, Jun 23, 2020, 4:23 PM UTC

cercatrova wrote: post #26

alexpetralia wrote: post #24

Earlier quoted context omitted.

That's bizarre. Two minutes? Mine takes about 3-6 seconds generally. Yours is 20x as much.

It takes around that much time until interactivity, yeah. It's incredibly slow, and I have gigabit internet.

I'll mention this yet again so everyone can ignore it, but if you use the HTML-only option, it's clunkier but very fast. But I can say this 100 times and nobody does it.

Re: Superhuman’s email app is overhyped and overpriced

#29

Post by northerdome » Tue, Jun 23, 2020, 4:25 PM UTC

I use Superhuman. It's really good and they get the details right. Good keyboard shortcuts, good offline. It isn't revolutionary but has an attention to detail other services I've tried in the past miss. I also like paying a premium for software rather than see a company flounder to make the financials work. I've had so many of my favorite tools die. I like that I can pay Superhuman to help them continue to make a great product.

Re: Superhuman’s email app is overhyped and overpriced

#30

Post by ponker » Tue, Jun 23, 2020, 4:38 PM UTC

cercatrova wrote: post #19

freediver wrote: post #6

I am an ex-user. A search through my email archive would regularly take ten seconds while gmail would do it instantly. The most frustrating thing about it was constant insisting on how super-fast it was in all their marketing while my experience was completely opposite.

Really? Mine is the exact opposite experience. Gmail, the website, takes at least 2 minutes to load and be usable, so much that I need to use a separate extension to use it normally (Checker Plus for Gmail).

Something is pathologically broken for you. Don’t know whether it’s client side like a corrupted browser or service side like a malformed attachment that is causing Gmail to thrash. Chances of course are that the problem is on your end.