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20-Year-Old Robinhood Customer Dies by Suicide After a $730k Negative Balance

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Re: 20-Year-Old Robinhood Customer Dies by Suicide After a $730k Negative Balance

#21
post #17
post #6

This seems to clearly be a case of a person who succumbed to pre-existing mental health troubles, not someone driven to desperation by (the appearance of) financial troubles. That said, Robinhood is evil. > shower of colorful confetti Robinhood routinely deploys after customers make trades.

Why do you say Robinhood is evil? It's a platform. It does not make decisions for you. Heck,it does not even give you recommendations. Even the greatest tools in the wrong hands can lead to harm but can you blame the tool? You don't blame the knife when you cut yourself.

It intentionally gamifies financial transactions (see the OP's comment about the colorful confetti that displays when user make trades). The app is designed to provide a dopamine hit when making trades, the only purpose of which is to compel the user to make additional trades.

Robinhood intentionally attempts to make financial transactions fun and desirable to the user. This is to drive more trade volume on their platform. The app is leveraging psychology to make users more active on the platform, which may not necessarily be in the user's longterm financial interest. If your financial app uses the same gamification tricks as a slot machine, that's a problem.

This person was 20 years old -- their brain isn't even fully developed yet. No responsible company would allow a 20-year-olds to dig themselves into a $700,000+ hole. That's a lifetime of debt for all but the highest income earners. Even banks, for all their issues, wouldn't allow that.

Yes, the person was legally an adult and make their own decisions. But no responsible company would facilitate a chain of decisions that would lead to $700,000 in debt. If only for self preservation, because the dead can't pay off that debt to the company.

But hey, Robinhood is playing with fake VC money so whatever... right? What's a couple of bodies when Robinhood is a disruptor and makes complex financial transactions fuuuuuuuuuun. Party on!

Re: 20-Year-Old Robinhood Customer Dies by Suicide After a $730k Negative Balance

#22

Here in Norway, had the loss actually been real, he could have declared personal bankruptcy and moved on with his life. From what I can see the US has something similar, though I'm not sure how effective it is? Tragic event regardless, and a stark reminder to us programmers that we should always keep in mind what exactly we're doing, what are we telling the users, what are we letting the users do.

In the US, it got watered down in the Bush administration. It's quite complicated, but if you make too much income, you're disqualified. A ton of people no longer qualify. Of course, I'm not a lawyer, and I don't know how it works in the real world.

A 20 year old kid with no day job would probably qualify. He might not be able to get out of some student loans, but he's 20 and those aren't 700k.

Re: 20-Year-Old Robinhood Customer Dies by Suicide After a $730k Negative Balance

#23

I've never used Robinhood--does it allow option trading by default? I had to fill out all sorts of paperwork informing my brokerage that I was aware of the risks, etc before ANY option trading was available. And they still only provided a small margin line at first, with a note saying they would increase it after I traded more options and they were sure I knew what I was doing.

You basically just tick a checkbox when making an account, it has a few splash screens of warning but that's it.

Re: 20-Year-Old Robinhood Customer Dies by Suicide After a $730k Negative Balance

#24

Here in Norway, had the loss actually been real, he could have declared personal bankruptcy and moved on with his life. From what I can see the US has something similar, though I'm not sure how effective it is? Tragic event regardless, and a stark reminder to us programmers that we should always keep in mind what exactly we're doing, what are we telling the users, what are we letting the users do.

Yes, bankruptcy is an option but it's not the end of the world. Maybe forming an LLC is the way to go in these cases where you are trading non-insignificant amounts of money.
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