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Never Send Your CV via Gmail

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Re: Never Send Your CV via Gmail

#21
post #11

The article says that the issue was on the recipient side, not the sender's side, so the title is wrong -- sending via Gmail is fine, receiving via Gmail is... well, supposedly an issue, but I've never had a resume land in my spam folder so I'm skeptical. (Amusingly, my Google job offer landed in my Gmail spam folder years ago. But that was because of a weird thing where forwarding from my @university.edu account wou…

I agree that it doesn't sound like it has anything to do with how he sent it.

I wasn't aware of a feature like this, but a quick search turned up documentation for an "email quarantines" feature in G Suite (https://support.google.com/a/answer/6104172).

I do get mail received over POP from another account in my spam folder, but I suspect it doesn't explain this quarantine behavior.

I'm not sure if a G Suite email user can add a private email over POP/IMAP, but I would be a little slack-jawed if they could AND their personal mail could get pulled into the organization's quarantine?

Re: Never Send Your CV via Gmail

#22
I do not understand, why we put emails in spam folders instead of rejecting them (as some providers do, e.g. mailbox.org, posteo.de). It may seem weird at first, but at least if something important would end up in Spam, the sender is going to get a notice.

Re: Never Send Your CV via Gmail

#24
post #21
post #11

The article says that the issue was on the recipient side, not the sender's side, so the title is wrong -- sending via Gmail is fine, receiving via Gmail is... well, supposedly an issue, but I've never had a resume land in my spam folder so I'm skeptical. (Amusingly, my Google job offer landed in my Gmail spam folder years ago. But that was because of a weird thing where forwarding from my @university.edu account wou…

I agree that it doesn't sound like it has anything to do with how he sent it. I wasn't aware of a feature like this, but a quick search turned up documentation for an "email quarantines" feature in G Suite ( https://support.google.com/a/answer/6104172 ). I do get mail received over POP from another account in my spam folder, but I suspect it doesn't explain this quarantine behavior. I'm not sure if a G Suite email us…

The quarantine docs you linked make it look like this is configured per-customer, so if the author's email did in fact get quarantined, its because IT configured it that way not because of a Gmail bug.

Also:

> For a quarantined inbound message, the intended recipient receives no indication of the message unless you release it for delivery.

So the recruiter wouldn't even see the email in their spam box. It just wouldn't exist as far as they can tell if it was quarantined.

Re: Never Send Your CV via Gmail

#25
post #19

The fact that this so called developer doesn't understand the difference between a sender and a receiver of email makes me think there are other things in the CV that caused them to not be hired.

Understanding Gmail's spam/quarantine policies (which was both the sender/receiver here) is not really relevant to engineering roles, unless maybe you're on the marketing team.

Re: Never Send Your CV via Gmail

#26
post #20

This entire article is premised on an excuse from a single HR person that an email ended up in their spam folder. It is probably worth keeping in mind that "your email ended up in spam" does occasionally happen, but it is also a widely used polite white lie that people use instead of saying "I ignored your email."

This is the real answer.

Re: Never Send Your CV via Gmail

#27
post #22

I do not understand, why we put emails in spam folders instead of rejecting them (as some providers do, e.g. mailbox.org, posteo.de). It may seem weird at first, but at least if something important would end up in Spam, the sender is going to get a notice.

The same reason we shadowban people or give vague responses to incorrect passwords guesses. You don't want to give bad faith users information that makes their job easier. Telling spammers whether their emails were received or not would be incredibly valuable in interrating ways around the filters.

Re: Never Send Your CV via Gmail

#28
post #22

I do not understand, why we put emails in spam folders instead of rejecting them (as some providers do, e.g. mailbox.org, posteo.de). It may seem weird at first, but at least if something important would end up in Spam, the sender is going to get a notice.

I'd guess same reason we don't say "the password" or "the username" is incorrect but "one of these is incorrect" ?

- Oh, my spam was denied by gmail, what if I change this part?

Re: Never Send Your CV via Gmail

#29
TL;DR version: Sent CV by email and Gmail put it in the recipient's spam folder, which cost this person an interview (the position was filled by the time this was checked). Then the post goes on tangents about Gmail and Google.

Forget about a CV, I think it's impossible to say which of your emails to any Gmail recipient would even go to their inboxes. Gmail has a very aggressive, as well as stupid, spam filter. I've seen emails go into spam even after adding an address to my contacts list and marking mails in the spam folder from some contacts as Not Spam.

When it originally arrived, Gmail really revolutionized how web based email ought to be done. Now it's just a bloated and buggy mess that has managed to get a very large user base. I shudder to think how (paid) GSuite accounts also lose genuine emails to spam.

Re: Never Send Your CV via Gmail

#30
post #20

This entire article is premised on an excuse from a single HR person that an email ended up in their spam folder. It is probably worth keeping in mind that "your email ended up in spam" does occasionally happen, but it is also a widely used polite white lie that people use instead of saying "I ignored your email."

This
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