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Employers who use software to take screenshots of workers’ computers

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21–30 of 128 posts

Re: Employers who use software to take screenshots of workers’ computers

#21
post #12

This [1] is a good read on what you can expect as remote work becomes widespread in a competitive job market. [1] https://www.buzzfeednews.com/article/carolineodonovan/upwork...

This seems pretty easy to game for a software engineer: 1. Write code for the project and record mouse clicks and keystrokes 2. Replay keystrokes at .5 speed inside a mirrored VM a more sophisticated tool could also vary speed and add typos.

Goodhart's law in action

Re: Employers who use software to take screenshots of workers’ computers

#23

As a company owner, I've resisted the temptation to do this. We did make it easy for our employees to behave themselves by making it very easy to 'clock in' and 'clock out.' I told everybody that this is a time to be close to family - if your child wants to play ball in the middle of the day, then go ahead! Just clock out before you do. Get your 8 hours in and document your work. Thankfully everybody has responded we…

Why is it tied to time, instead of deliverables? I mean, if I work extra hard to get the days work done in 4 hours, why can’t I leave early compared to a co-worker who is working less focused and more slowly?

I get that it’s not easy to set good milestones, and to keep it fair in terms of making sure everyone has approximately equal work, but I feel the same problems exist with required work “time” especially since it doesn’t encourage working more efficiently, effectively or smarter, because you gotta get those 8 hours in regardless.

Unless they’re contractors/consultants who bill by the hour, of course.

Re: Employers who use software to take screenshots of workers’ computers

#24
I'm working on a product that logs everything you do on your computer super accurately, but when it comes down to submitting those activities the user can (actually often really needs to) clean them up first.

The raw logged data doesn't leave the computer, the boss or client gets a version that might or might not be an accurate reflection of what the worker did.

The most important thing is that you're able to "remember" what you did two weeks back, how much time you spent on it and for what project. Because that takes a lot of time and is always very inaccurate if you need to do it from memory.

There is no way I want the end user to feel spied on by the tool, that would totally kill the acceptation in the market.

Re: Employers who use software to take screenshots of workers’ computers

#25

I assume if the PC isn't mine e.g. machine provided by employer, or the box isn't mine (router from ISP) It is probably has telemetry of some sort. I also expect device s like a phone/pager etc from an employer to be monitored in one way or another.

Many also use it on computers owned by contractors, requiring its use to bill time.

In that case can't you just install it on a tiny vm on a server?

Re: Employers who use software to take screenshots of workers’ computers

#26
When they say "workers' computers" do they mean company-owned machines issued to staff to do their jobs or personally-owned machines that people use for work?

If it's the first, as ugly as it is, it makes sense. Don't do anything on a work computer that you don't want your boss, their boss, and the corp IT/lawyers to know about.

If it's the second, that's wholly unacceptable and ridiculous. I refuse to install company-anything on personal devices with the exception of a push-app for MFA on my phone. Everything else, forget it.

Re: Employers who use software to take screenshots of workers’ computers

#27

When they say "workers' computers" do they mean company-owned machines issued to staff to do their jobs or personally-owned machines that people use for work? If it's the first, as ugly as it is, it makes sense. Don't do anything on a work computer that you don't want your boss, their boss, and the corp IT/lawyers to know about. If it's the second, that's wholly unacceptable and ridiculous. I refuse to install compan…

This is referenced during the pandemic, so most likely personal computers. Many employers either sent their employees a desktop or have asked them to use their work laptops, but I would guess the majority allow and encourage employees to use personal computers instead (of which they would require the spyware installation).

Re: Employers who use software to take screenshots of workers’ computers

#28
post #12

This [1] is a good read on what you can expect as remote work becomes widespread in a competitive job market. [1] https://www.buzzfeednews.com/article/carolineodonovan/upwork...

This seems pretty easy to game for a software engineer: 1. Write code for the project and record mouse clicks and keystrokes 2. Replay keystrokes at .5 speed inside a mirrored VM a more sophisticated tool could also vary speed and add typos.

Or just play a full screen slide show of various spreadsheets and documents. Will they really study the screenshots that closely to see the repetition?

Re: Employers who use software to take screenshots of workers’ computers

#29
post #12

This [1] is a good read on what you can expect as remote work becomes widespread in a competitive job market. [1] https://www.buzzfeednews.com/article/carolineodonovan/upwork...

This seems pretty easy to game for a software engineer: 1. Write code for the project and record mouse clicks and keystrokes 2. Replay keystrokes at .5 speed inside a mirrored VM a more sophisticated tool could also vary speed and add typos.

Yes, those are possible to escape. I had few gigs and the spying was required. VM was a successful solution (not automated).

Re: Employers who use software to take screenshots of workers’ computers

#30
post #24

I'm working on a product that logs everything you do on your computer super accurately, but when it comes down to submitting those activities the user can (actually often really needs to) clean them up first. The raw logged data doesn't leave the computer, the boss or client gets a version that might or might not be an accurate reflection of what the worker did. The most important thing is that you're able to "rememb…

This is scary from an acquisition standpoint. Every single employer that signs up would want the raw data/unclean data, so if you sell the company the absolute first thing the buyer will do to extract value is to give their customers what they want.
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