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TellFi (YC W11) Is Google Voice For Companies
21–30 of 42 posts
Re: TellFi (YC W11) Is Google Voice For Companies
#22Not quite like Google Voice as you can't make phone calls from your computer (Google Voice integrates nicely with Google Talk and you can make phone calls directly from the browser - but only for free Gmail for now)
Re: TellFi (YC W11) Is Google Voice For Companies
#23[deleted]
We agree the integration of Google Voice and Google Talk is a great feature. As we are targeted more towards business users, we typically found people weren't as interested in talking into a 'machine' as we would have initially expected. We'd be interested to hear if more people than we realize are after this feature.
Re: TellFi (YC W11) Is Google Voice For Companies
#24I chatted with their support, and out of the box(*) they don't allow you to call out from the company phone number. So if you make an outgoing call and the callee decides to return it, it will be returned to your personal cell phone during lunch time with the family, not to your business phone with voceimail etc. In detail, they said it's case by case, and that it might be illegal if not done right(!?), so they have…
Hi, I handled your support question. Sorry for any confusion. Your specific question pertained to 'caller-id spoofing', which is where I believe the confusion occurred. Spoofing of a phone number which you do not own is illegal, which is the case I was referring to. Outbound calling from within the web application is not currently supported.
Well, I didn't ask you to spoof the number I don't own, I asked you to spoof the number I do own. It's the phone number you (would have) sold me! Wouldn't I own it after handing over the money and becoming able to receive calls on it?
Re: TellFi (YC W11) Is Google Voice For Companies
#25Earlier quoted context omitted.
Hi, I handled your support question. Sorry for any confusion. Your specific question pertained to 'caller-id spoofing', which is where I believe the confusion occurred. Spoofing of a phone number which you do not own is illegal, which is the case I was referring to. Outbound calling from within the web application is not currently supported.
Well, I didn't ask you to spoof the number I don't own, I asked you to spoof the number I do own. It's the phone number you (would have) sold me! Wouldn't I own it after handing over the money and becoming able to receive calls on it?
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Re: TellFi (YC W11) Is Google Voice For Companies
#26Earlier quoted context omitted.
Hi, I handled your support question. Sorry for any confusion. Your specific question pertained to 'caller-id spoofing', which is where I believe the confusion occurred. Spoofing of a phone number which you do not own is illegal, which is the case I was referring to. Outbound calling from within the web application is not currently supported.
Well, I didn't ask you to spoof the number I don't own, I asked you to spoof the number I do own. It's the phone number you (would have) sold me! Wouldn't I own it after handing over the money and becoming able to receive calls on it?
Sounds like there was some confusion earlier. We are chatting with 20 people at once right now on Olark, it's easy to get lost. Please email us at support@tellfi.com and we'll figure everything out for you.
Re: TellFi (YC W11) Is Google Voice For Companies
#27Are they using twilio/ tropo on their back end? Just curious
It looks like a rebranded OpenVBX which runs off of Twilio. If anyone has an account, it'd be easy to check... search for an available number in TellFi for a given area code and also do the same search in Twilio. If you find the same number in both places, there's your answer.
Re: TellFi (YC W11) Is Google Voice For Companies
#28Earlier quoted context omitted.
How do you compete with someone like grasshopper.com ? They seem to have more features, are much cheaper for >500 minutes and I would imagine are just as easy to setup. Although, I haven't used either of you. Then you look at something like OpenVBX, which would be significantly cheaper ($1/month for number, 1c per minute incoming) if you don't mind setting it up.
We're focused on usability as our primary offering. Setting up phone systems is major pain point for a lot of businesses, esp kinds that can't host their own VBX :)
grasshopper is easy to use and setup as well. set it and forget it. in fact, i actually forgot we were even using grasshopper until i saw this article.
if it is the same or better than grasshopper, you guys will do well in the smb space.
Re: TellFi (YC W11) Is Google Voice For Companies
#29Are they using twilio/ tropo on their back end? Just curious
It looks like a rebranded OpenVBX which runs off of Twilio. If anyone has an account, it'd be easy to check... search for an available number in TellFi for a given area code and also do the same search in Twilio. If you find the same number in both places, there's your answer.
You think Twilio owns all of those phone numbers? They are most likely just using another API as well.
Re: TellFi (YC W11) Is Google Voice For Companies
#30[deleted]
We agree the integration of Google Voice and Google Talk is a great feature. As we are targeted more towards business users, we typically found people weren't as interested in talking into a 'machine' as we would have initially expected. We'd be interested to hear if more people than we realize are after this feature.
my company increasingly uses google talk/google voice for our primary voice communications. we talk into our machines...be it via GV or skype. if we aren't in front of our computers, we fwd to our mobiles. we're business users.