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Locked-down lawyers warned Alexa is hearing confidential calls

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Re: Locked-down lawyers warned Alexa is hearing confidential calls

#21
post #11
post #4

Earlier quoted context omitted.

They mention Google in the first sentence. I think it's important to not overly freak out about these home assistants. Your phone company or video conferencing company is already listening to your confidential client calls. Your email provider is reading your email. Your internal applications run on Amazon's servers. Your upstairs neighbor has their ear to the floor. I think lawyers are used to thinking "as long as i…

It wasn’t always the case that teleconferencing providers could listen in. At least Skype was peer-to-peer originally. And only corporate firewalls and some bad providers would prevent it from working today. My email provider surely isn’t reading my mail, but then again, I seem to be in a minority that doesn’t use gmail. The threat of real-time speech-to-text is real, but police all over the world have made the mista…

Which email provider do you use?

Re: Locked-down lawyers warned Alexa is hearing confidential calls

#22
post #7

I have no doubt they are able to hear anything happening in the room they happen to be installed in. But I doubt they listen for anything but their keyword, and I seriously doubt they listen, record and send off to their overlords what they hear on a massive basis. However, they clearly CAN, and while they almost certainly don't on any massive scale, if they by their overlord or a security hack, did on a targeted bas…

Where is the keyword 'Alexa' recognized? On the device or back in Amazon towers? If the latter then every sounds is transmitted back to grep for 'Alexa'. Of course we believe they don't store that other noise data.

Re: Locked-down lawyers warned Alexa is hearing confidential calls

#23
post #7

I have no doubt they are able to hear anything happening in the room they happen to be installed in. But I doubt they listen for anything but their keyword, and I seriously doubt they listen, record and send off to their overlords what they hear on a massive basis. However, they clearly CAN, and while they almost certainly don't on any massive scale, if they by their overlord or a security hack, did on a targeted bas…

>However, they clearly CAN, and while they almost certainly don't on any massive scale, if they by their overlord or a security hack, did on a targeted basis listen, record and send conversations on, that would be very possible, and very harmful for whoever was targeted. Besides the fact that they have better antennas, this is true for pretty much any device with a microphone and a processor with audio processing cap…

> My laptop has a microphone and video. Surely Microsoft could just start recording with the with right windows update?

It's a commonly mentioned issue, and a somewhat regular occurrence with various malware or "security solutions".

That's why a number of laptops have either visual indicators or shutters (though mostly for the cameras, sadly hot mics are rarely a consideration), and a rare few have physical disconnection switches (again mostly for cameras).

Re: Locked-down lawyers warned Alexa is hearing confidential calls

#25
Until we have a home assistant that can be operated without a connection to the internet without going to the cloud there is always going to be this risk. I don't see any of the big players actually designing a system like this other than Apple.

Re: Locked-down lawyers warned Alexa is hearing confidential calls

#26
post #7

I have no doubt they are able to hear anything happening in the room they happen to be installed in. But I doubt they listen for anything but their keyword, and I seriously doubt they listen, record and send off to their overlords what they hear on a massive basis. However, they clearly CAN, and while they almost certainly don't on any massive scale, if they by their overlord or a security hack, did on a targeted bas…

> But I doubt they listen for anything but their keyword

> I can't imagine the NSA and other covert organizations not drooling at the chance to do just that.

Why doubt? Why imagine? You know that, for data on big corporation's servers, the NSA already gets a copy of everything - and everything is recorded forever without you really being able to delete it. Why would this be so different for voluntary self-espionage devices (Alex, Dot etc.)?

It a reasonable assumption that a lot more recording happens than is claimed.

Re: Locked-down lawyers warned Alexa is hearing confidential calls

#27
post #7

I have no doubt they are able to hear anything happening in the room they happen to be installed in. But I doubt they listen for anything but their keyword, and I seriously doubt they listen, record and send off to their overlords what they hear on a massive basis. However, they clearly CAN, and while they almost certainly don't on any massive scale, if they by their overlord or a security hack, did on a targeted bas…

Where is the keyword 'Alexa' recognized? On the device or back in Amazon towers? If the latter then every sounds is transmitted back to grep for 'Alexa'. Of course we believe they don't store that other noise data.

On device.

Re: Locked-down lawyers warned Alexa is hearing confidential calls

#28
post #14

I want and expected it to listen to everything. Sure it can be used to harm me but it won't be a good business decision, on the other hand they can use the data improve the product and service for me.

Sending a copy of all data to the NSA is apparently a great business decision, especially when National Security Letters demand it.

Re: Locked-down lawyers warned Alexa is hearing confidential calls

#29
post #14

I want and expected it to listen to everything. Sure it can be used to harm me but it won't be a good business decision, on the other hand they can use the data improve the product and service for me.

> Sure it can be used to harm me but it won't be a good business decision

In the advertising industry harming you is often a great business decision. Dissatisfaction breeds demand.

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