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Tell HN: Mailgun lowers free-tier API from 10k to 625 emails per month

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Re: Tell HN: Mailgun lowers free-tier API from 10k to 625 emails per month

#24
post #7
post #4

Not surprised. Pretty much all transactional email services have done this and I have have used mandrill, sendgrid, sparkpost so far. Perhaps it is not cost effective to provide such high tiers or not worth it due to spammers.

I worked at one of these companies a few years ago in the department that dealt with spammers. The volume of attempted spam from these free (and low tier) plans was absolutely staggering.

Anything that allows sending emails with custom content will attract spammers. We aggressively limited the free accounts, and that still attracted spammers who would just create loads of news accounts to send out emails; we eventually put a stop to it by limiting it to 25 recipients in total, after which they finally gave up (before, it was 25 emails with a max of 10 recipients each, which meant 250 spam emails).

Re: Tell HN: Mailgun lowers free-tier API from 10k to 625 emails per month

#27
So under the guise of spam protection, we have created an oligopoly of email gateways, despite sending an email being an utterly trivial, long solved problem, and now those companies are putting the squeeze on.

The best part about this particular item on the list of "things that have only gotten worse over time": they charge companies more to deliver what is essentially spam, and they conspired to make that spam show up in inboxes and "enhance" it with all sorts of tracking.

Re: Tell HN: Mailgun lowers free-tier API from 10k to 625 emails per month

#28
Maybe a better idea for them would be to say charge you $10 upfront for 12.5k email credits which should last you a while. Seems like a better deal for "hobbyists" vs a bill at the end of a couple of months. For MG, they can collect payment upfront. I guess maybe for some people, going from free to $10 might be too much of a leap? We were on the "free" Mandrill plan which became PAID (which we were fine paying) but you have to pay for Mailchimp before you get the privilege to pay for Mandrill (we don't use Mailchimp at all), all our stuff is transactional. Hard to get out of it as we are using both inbound and outbound

Re: Tell HN: Mailgun lowers free-tier API from 10k to 625 emails per month

#29
post #3

I think 10000 was probably too generous, but 625 also seems a bit too little as well for hobbyists.

Hobbyist to me means that you are doing it for fun and aren't engaging more than 5-10 people. So given that, I'm having a hard time understanding how 10 people could handle 625 emails a month.

I communicate with family and very few close friends only (less than 10 people) and my Mailgun stats show about 1k emails per month.
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