I noticed in the "recent deaths" section, YouTube for 3DS. This made me laugh, because at Netflix, supporting the 3DS was always a big pain. Regardless, Netflix still supports it to this day. In fact, as far as I know, Netflix has only ever killed support for one platform -- The PS2. And that was only because there were only about 10 people left using it. So we sent them all Rokus and told them we're discontinuing PS…
I love that you sent them Rokus. Most companies would just tell them they are out of luck and to go buy something. My old Panasonic TV has a handful of apps left (it's got like three home screens for apps, and like four still even exist). Thankfully Vudu, my app of choice, still works. As does Netflix and I believe Amazon Prime.
Yeah, I liked that too. It made me feel good an employee to know we did the right thing. Given the cost of the rokus vs the super happy customers plus the morale boost to the employees, it seems like a no-brainer.