21–30 of 109 posts
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Nah, you think the guy doing this is working that hard?
Then he ought to be fired.
> "I was kind of shocked and mad, because we're a Canadian company using Cuban goods bought and sold in Canada," Using an American payment company and an American bank, both of which are subject to American laws and aren't going to risk breaking a trade embargo, regardless of whether this particular case is 100% legal or not. Also not sure why the headline says Square Canada when the article makes it clear that it is…
> "I was kind of shocked and mad, because we're a Canadian company using Cuban goods bought and sold in Canada," Using an American payment company and an American bank, both of which are subject to American laws and aren't going to risk breaking a trade embargo, regardless of whether this particular case is 100% legal or not. Also not sure why the headline says Square Canada when the article makes it clear that it is…
I don't see this as any different. Square took on the responsibility to deliver this woman's money, and it has failed in that responsibility. Exactly how they failed should not be her problem. They need to make it right.
The vendor claims to buy beans from a Canadian distributor. It's not immediately obvious how to get from "bought beans in Montreal, sold Coffee in Toronto" to "funds frozen for doing business with Cuba." The devil must be in the details of the embargo.
They need to just give her the $14k immediately and then eat it if it's a problem. Stop processing the transactions going forward or until it's sorted out, but do not steal her money. Also, I found this distasteful: "I want to clarify that Square is not experiencing a technical glitch. While I cannot speak with you about Monica's individual case, I can tell you that Square's Customer Success team spoke with Monica ye…
The article claims her money is going through a US bank.
Not surprised this happened at all.
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Or, you know, literally any Canadian payment processor
Such as?
I haven't deep-dived on any of them, so those specific ones may not be suitable. But Canadian banks exist, and Canadian payment processors exist. This can't be hard.
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So what’s the solution here? Use China’s Unionpay network?
Or, you know, literally any Canadian payment processor
If believed, she could just have the funds go to a Canadian bank and the problem is solved.
Doesn’t really have anything to do with Square.