A nice quote from the article - "The mayor spoke proudly of this shining example of the city’s “data initiative,” and how the Waze partnership would “get people where they want to go, faster.”" followed by a dissatisfaction that it did not result in people getting sent to the roadways that the traffic planners wanted to. Guess what, people would absolutely get sent to the major roadways if (and only if!) those roadwa…
I think you are failing to differentiate between use and abuse. Roads have a specific purpose. Small, narrow side streets in dense, highly populated neighborhoods are not meant for heavy thru-traffic. Drivers using them for that purpose are, in fact, abusing them, at the expense of the people that live, walk, run, bicycle, and park in that neighborhood. In these instances, it is not that the city planners were wrong. The plan wasn't wrong. The drivers heedlessly barreling down streets never meant for that are in the wrong.
> it's not the fault of drivers that this road doesn't suit their needs.
You can't always get what you want. The desire to get to work 5 minutes faster doesn't overrule the right of people to have safe streets to live on. Unnecessarily diverting loads of drivers onto roads not meant to handle them is unethical.