Live data from Hacker News

Monzo urges 480k customers to change their pin numbers

theguardian.com

21–30 of 66 posts

Re: Monzo urges 480k customers to change their pin numbers

#21
post #4

Would that be my personal pin number, or some other pin number?

The PIN you use to prove it's your card, when you use it in an ATM or in a chip and PIN reader.

It's refreshing to see the correct capitalisation and no redundant words in your sentence :)

Re: Monzo urges 480k customers to change their pin numbers

#22
post #8
post #4

Earlier quoted context omitted.

The PIN you use to prove it's your card, when you use it in an ATM or in a chip and PIN reader.

I'm going to hazard a guess that @ggambetta is making a veiled reference to "RAS Syndrome". https://en.wikipedia.org/wiki/RAS_syndrome

Off topic, but is there a name for names that are diagnostic or demonstrative of the thing. Eg you can't say 'lisp' with a lisp, have trouble spelling dyslexia with dyslexia. 'hippopotomonstrosesquippedaliophobia' is the fear of long words, TLA (three letter acronym) and the above obviously.

Re: Monzo urges 480k customers to change their pin numbers

#23
post #9

You can read in the announcement the need to update the app, meaning it was the app that logged the PIN and this led to internal logging. I love Monzo, but one thing that does concern me greatly are banking apps (or any apps that touch highly sensitive pieces of information) that include third party components or make any communication to third parties. In the case of Monzo: https://reports.exodus-privacy.eu.org/en/r…

One of my concerns about Monzo, that I have mentioned to them on Twitter some time ago, is the fact that they entirely rely on CloudFlare for customer facing services. Although I trust CloudFlare and understand how useful their services are, I am a bit uneasy that my banking information is transiting in clear through any third party.

Re: Monzo urges 480k customers to change their pin numbers

#24
post #23
post #9

You can read in the announcement the need to update the app, meaning it was the app that logged the PIN and this led to internal logging. I love Monzo, but one thing that does concern me greatly are banking apps (or any apps that touch highly sensitive pieces of information) that include third party components or make any communication to third parties. In the case of Monzo: https://reports.exodus-privacy.eu.org/en/r…

One of my concerns about Monzo, that I have mentioned to them on Twitter some time ago, is the fact that they entirely rely on CloudFlare for customer facing services. Although I trust CloudFlare and understand how useful their services are, I am a bit uneasy that my banking information is transiting in clear through any third party.

In clear? Could you show me any example supporting this claim?

Re: Monzo urges 480k customers to change their pin numbers

#25
post #20

As someone who is fully drunk on Monzo kool-aid, well done to them on (a) identifying the problem and (b) immediately telling customers what to do. Imagine how long this would have been an issue if it had happened at Barclays or TSB.

To use this news to belittle their competition about a hypothetical event seems like a dangerous form of kool-aid fanboyism.

Re: Monzo urges 480k customers to change their pin numbers

#26
post #23

Earlier quoted context omitted.

One of my concerns about Monzo, that I have mentioned to them on Twitter some time ago, is the fact that they entirely rely on CloudFlare for customer facing services. Although I trust CloudFlare and understand how useful their services are, I am a bit uneasy that my banking information is transiting in clear through any third party.

In clear? Could you show me any example supporting this claim?

Cloudflare basically acts as a reverse proxy adding all kinds of features (mostly caching, origin protection against ddos, waf, etc). I'm pretty sure they're pci compliant

Re: Monzo urges 480k customers to change their pin numbers

#27
post #20

As someone who is fully drunk on Monzo kool-aid, well done to them on (a) identifying the problem and (b) immediately telling customers what to do. Imagine how long this would have been an issue if it had happened at Barclays or TSB.

To use this news to belittle their competition about a hypothetical event seems like a dangerous form of kool-aid fanboyism.

I think we can safely applaud Monzo for their transparency in stark contrast to the opaque nature of "traditional" banks.

Re: Monzo urges 480k customers to change their pin numbers

#28
post #20

As someone who is fully drunk on Monzo kool-aid, well done to them on (a) identifying the problem and (b) immediately telling customers what to do. Imagine how long this would have been an issue if it had happened at Barclays or TSB.

Barclays have surprised me with how good their tech seems to be

Re: Monzo urges 480k customers to change their pin numbers

#29
post #22
post #8

Earlier quoted context omitted.

I'm going to hazard a guess that @ggambetta is making a veiled reference to "RAS Syndrome". https://en.wikipedia.org/wiki/RAS_syndrome

Off topic, but is there a name for names that are diagnostic or demonstrative of the thing. Eg you can't say 'lisp' with a lisp, have trouble spelling dyslexia with dyslexia. 'hippopotomonstrosesquippedaliophobia' is the fear of long words, TLA (three letter acronym) and the above obviously.

I think you are looking for: https://en.wikipedia.org/wiki/Autological_word

Re: Monzo urges 480k customers to change their pin numbers

#30
post #23
post #9

You can read in the announcement the need to update the app, meaning it was the app that logged the PIN and this led to internal logging. I love Monzo, but one thing that does concern me greatly are banking apps (or any apps that touch highly sensitive pieces of information) that include third party components or make any communication to third parties. In the case of Monzo: https://reports.exodus-privacy.eu.org/en/r…

One of my concerns about Monzo, that I have mentioned to them on Twitter some time ago, is the fact that they entirely rely on CloudFlare for customer facing services. Although I trust CloudFlare and understand how useful their services are, I am a bit uneasy that my banking information is transiting in clear through any third party.

    dig internal-api.monzo.com
    
    ;; QUESTION SECTION:
    ;internal-api.monzo.com.  IN A
    
    ;; ANSWER SECTION:
    internal-api.monzo.com. 288 IN CNAME k8s-worker-external-alb-prod-1306866561.eu-west-1.elb.amazonaws.com.
    k8s-worker-external-alb-prod-1306866561.eu-west-1.elb.amazonaws.com. 8 IN A 34.254.57.66
    k8s-worker-external-alb-prod-1306866561.eu-west-1.elb.amazonaws.com. 8 IN A 52.212.7.167
    k8s-worker-external-alb-prod-1306866561.eu-west-1.elb.amazonaws.com. 8 IN A 34.255.246.8
    
Monzo the bank, runs from Amazon and not via Cloudflare.

    dig www.monzo.com
    
    ;; QUESTION SECTION:
    ;www.monzo.com.   IN A
    
    ;; ANSWER SECTION:
    www.monzo.com.  59 IN A 104.25.212.99
    www.monzo.com.  59 IN A 104.25.211.99
    
Monzo the marketing website for the bank, uses Cloudflare.

If you go through the DNS logs for the Monzo app, you'll see everything else goes direct... Google, Facebook, Status Page, AWS.

With the only exception being some image assets:

    dig monzo-prod-user-images.imgix.net
    
    ;; QUESTION SECTION:
    ;monzo-prod-user-images.imgix.net. IN A
    
    ;; ANSWER SECTION:
    monzo-prod-user-images.imgix.net. 2280 IN CNAME dualstack.com.imgix.map.fastly.net.
    dualstack.com.imgix.map.fastly.net. 4 IN A 151.101.18.208
Post reply on HN