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A Bully Finds a Pulpit on the Web

nytimes.com

21–30 of 32 posts

Re: A Bully Finds a Pulpit on the Web

#21
I was Eric Schmidt, I would be delighted by this article because it's evidence that people no longer treat Google as a search engine that finds relevant webpages, but as an oracle that gives you the best advice and recommendations. And that is obviously more monetizable.

Unfortunately for us, the consumers, it can't actually deliver that service yet, anymore than city authorities can ensure the best retailers rent the best locations.

Re: A Bully Finds a Pulpit on the Web

#23
post #19

Why is everyone, including NYT and HN doing exactly what that scumbag wants? This disgusts me.

While I agree that it's clearly what "that scumbag wants" I think this kind of article could be a good thing printed in something like the NYT. It brings more awareness that crooks like this are out there and you need to be careful shopping online. I'm about to send it to my mom, who could easily get caught up in something crazy like this since her internet-sketchy-ness filter is not exactly as sharp as most HNers.

Re: A Bully Finds a Pulpit on the Web

#24
post #2

Interesting story on how search engine "flaws" (or limitations) reward bullying. From the story, it seems like sites like GetSatisfaction, ComplaintsBoard etc. don't use nofollow on links in user-generated content. 'nofollow' should mitigate the SEO impact and I'm surprised that the sites aren't doing this.

Agreed. That's an easy change that those websites should consider adding.

Has anyone tried to contact these sites to let them know about nofollow? Perhaps they are just ignorant of the technology, since it's not their core competency.

Re: A Bully Finds a Pulpit on the Web

#25
I think the funniest part is how he specializes in eyeglass wear. I don't know if there's anything to the sterotype of eyeglass wearers being more geeky or introverted (I wear glasses but I'm a small test group) - but it goes along perfectly with his role as the bully.

Re: A Bully Finds a Pulpit on the Web

#27
post #4

Amusing: "Which gets to the real impediment to capitalism, Borker-style, and the reason it is unlikely to catch on: it is physically exhausting. Mr. Borker typically works from about 10 a.m. until 5 the next morning, spending much of that time feuding with unhappy customers. He describes this grueling regimen of confrontation with a heaviness that is enough to make you want to give him a hug. “I’m sure this is taking…

The biggest mystery to me is how he can threaten people with violence, repeatedly and in a documented fashion, and not be locked up. The system has failed here.

Re: A Bully Finds a Pulpit on the Web

#28

"...He handles those transactions like a Boy Scout because Amazon doesn't mess around, he says - the company just kicks you off its site if you infuriate customers." more evidence in the 'amazon knows what they are doing' file.

This is also a ringing endorsement to buy things from Amazon over eBay or independent sellers.

Re: A Bully Finds a Pulpit on the Web

#29
post #6

Earlier quoted context omitted.

I'm sure the average internet user might not understand the difference either and rely on a site's Google ranking to reflect the credibility and reliability of a website.

But you're both wrong . In a search for "designer sunglasses", a reputable site is more relevant than a scam site. It's Google that has to change, not the user.

>In a search for "designer sunglasses", a reputable site is more relevant than a scam site.

No it's not. That search term is very open and does not indicate at all that the searcher is looking for reputable sites. A search for "good designer sunglasses store" then maybe. I think you're mixing up the job of a search engine and a review site.

Re: A Bully Finds a Pulpit on the Web

#30
post #28

"...He handles those transactions like a Boy Scout because Amazon doesn't mess around, he says - the company just kicks you off its site if you infuriate customers." more evidence in the 'amazon knows what they are doing' file.

This is also a ringing endorsement to buy things from Amazon over eBay or independent sellers.

The fourth comment on the NY Times article says that Amazon was not helpful in a similar situation. But it's only one comment. Does anybody here have experience with Amazon's response to abusive merchants?

Here's the comment:

I had a similar appearance once when I bought something from an Amazon seller. After receiving a defective product and returning it, the seller threatened to kill me.

What was most shocking was the indifference of Amazon, a company that I admire and respect along with its founder and CEO Jeff Bezos. I wrote repeatedly to the company, even finding email addresses of executives. Indeed, as with the company cited in this story, there were many other complaints on the web to be found about this seller and his threats. Amazon's response was a virtual shrug.

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