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Amazon Ruined Online Shopping

theatlantic.com

21–30 of 222 posts

Re: Amazon Ruined Online Shopping

#21
"the whole shopping experience is saturated with caprice and uncertainty". So very true. UNLESS I already know what I want. then, it's by far the easiest from checkout to delivery to possible returns. But if you're looking for a "robot toy for 5 year old", good luck.

Re: Amazon Ruined Online Shopping

#22
post #15

Earlier quoted context omitted.

This is one of the products which I have ordered frequently and with which I didn't expect any problems. Almost all the reviews are good, the price is good and I've been subscribing and saving for years. So I'm genuinely curious why you thought Amazon wasn't good for this item. https://www.amazon.com/gp/product/B000XEV9YE

Three of the eight reviews on that page call out quality issues....

Huh? There are 1,400 reviews on that page.

Re: Amazon Ruined Online Shopping

#23
post #20
post #15

Earlier quoted context omitted.

This is one of the products which I have ordered frequently and with which I didn't expect any problems. Almost all the reviews are good, the price is good and I've been subscribing and saving for years. So I'm genuinely curious why you thought Amazon wasn't good for this item. https://www.amazon.com/gp/product/B000XEV9YE

Congratulations, you got lucky and were directed to a non-counterfeit seller. But your anecdote is obviously not representative of everyone's experience.

OK. But I guess I've been directed to non-counterfeit sellers almost 100 times over the course of several years.

Re: Amazon Ruined Online Shopping

#24
post #15
post #12

I recently went down the rabbit hole of trying to buy Yorkshire Gold tea on Amazon (I am in the US). I encountered so many bad reviews of users complaining about the quality, and the flavor being weakened, or not the authentic YG flavor, that I gave up. It was impossible to tell to which seller each bad review was attributable. I went on Ebay, found decent UK sellers in less than 5 minutes, and ordered my tea. Downsi…

This is one of the products which I have ordered frequently and with which I didn't expect any problems. Almost all the reviews are good, the price is good and I've been subscribing and saving for years. So I'm genuinely curious why you thought Amazon wasn't good for this item. https://www.amazon.com/gp/product/B000XEV9YE

This is my 1st time trying it. I want the authentic Yorkshire Gold, made for UK flavor standards, not one re-formulated for American taste buds (as some of the reviews allege).

Re: Amazon Ruined Online Shopping

#25
post #15
post #12

I recently went down the rabbit hole of trying to buy Yorkshire Gold tea on Amazon (I am in the US). I encountered so many bad reviews of users complaining about the quality, and the flavor being weakened, or not the authentic YG flavor, that I gave up. It was impossible to tell to which seller each bad review was attributable. I went on Ebay, found decent UK sellers in less than 5 minutes, and ordered my tea. Downsi…

This is one of the products which I have ordered frequently and with which I didn't expect any problems. Almost all the reviews are good, the price is good and I've been subscribing and saving for years. So I'm genuinely curious why you thought Amazon wasn't good for this item. https://www.amazon.com/gp/product/B000XEV9YE

[deleted]

Re: Amazon Ruined Online Shopping

#26
Amazon makes it basically impossible to compare prices by unit of measure (ie $0.94 per gallon or what not). I’ve wanted to make a browser extension to attempt to fix that.

I’ve always suspected this is intentional. But if I could compare prices this way and be confident I’m getting the best deal, I’d buy things on Amazon a lot more.

Re: Amazon Ruined Online Shopping

#27
post #12

I recently went down the rabbit hole of trying to buy Yorkshire Gold tea on Amazon (I am in the US). I encountered so many bad reviews of users complaining about the quality, and the flavor being weakened, or not the authentic YG flavor, that I gave up. It was impossible to tell to which seller each bad review was attributable. I went on Ebay, found decent UK sellers in less than 5 minutes, and ordered my tea. Downsi…

>I went on Ebay, found decent UK sellers in less than 5 minutes, and ordered my tea.

I've found myself buying more and more from eBay in the past 12 months. Prices are decent and no whack a mole with sellers. You buy from one seller and can easily tell how long they've been on eBay and a gauge of their reputation.

Re: Amazon Ruined Online Shopping

#28
post #12

I recently went down the rabbit hole of trying to buy Yorkshire Gold tea on Amazon (I am in the US). I encountered so many bad reviews of users complaining about the quality, and the flavor being weakened, or not the authentic YG flavor, that I gave up. It was impossible to tell to which seller each bad review was attributable. I went on Ebay, found decent UK sellers in less than 5 minutes, and ordered my tea. Downsi…

>at least I know what I'm getting

Lorddddd I am holding back laughter right now. Ebay is the original defintion of online scamming and counterfeiting.

The real way to do this would be for someone to buy a bulk order from the manufacturer, import it, and then sell it piecemeal with a social media profile that demonstrates legitness and quality of product.

Ebay's fees and lack of quality control add negative value to this transaction.

Of course one wonders why in 2019 the manufacturer doesn't sell direct to consumer

Re: Amazon Ruined Online Shopping

#29
post #24
post #15

Earlier quoted context omitted.

This is one of the products which I have ordered frequently and with which I didn't expect any problems. Almost all the reviews are good, the price is good and I've been subscribing and saving for years. So I'm genuinely curious why you thought Amazon wasn't good for this item. https://www.amazon.com/gp/product/B000XEV9YE

This is my 1st time trying it. I want the authentic Yorkshire Gold, made for UK flavor standards, not one re-formulated for American taste buds (as some of the reviews allege).

Now I'm curious about the difference. Can you say which eBay source you used?

Re: Amazon Ruined Online Shopping

#30

They may have ruined online shopping but they haven’t solved it either. The clothing retailers (an area hard for amazon to move in on) will remain competitive. I think the one area amazon absolutely has done right is customer service. If any other company made their customer service as good, easy, and simple, I think they would be able to catch up quickly as well. For example: I recently bought a jacket on sale from…

I agree. For example in The Netherlands, Amazon is a small player. Almost all popular online retailers there have amazing customer service. Also, by law, they are all required to take back any order, for almost any reason, within 14 days of delivery.
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