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A Passenger's Wish List for Improving Airports

travel.nytimes.com

21–22 of 22 posts

Re: A Passenger's Wish List for Improving Airports

#21
post #18

Earlier quoted context omitted.

Reasonable goals for the passengers don't necessarily coincide with the goals of those running the airports. I think it's reasonable for me not to be treated like a potential terrorist every time I fly, but I can understand why the airports feel they have to do that.

Those running the airports could see to it that there isn't a reason to fall asleep or need sleep in airports, rather than making it difficult to do so.

Easier said than done. Rampant delays surely don't help airports or airlines either -- I'm sure they're doing what they can on that front as well.

Re: A Passenger's Wish List for Improving Airports

#22
post #15

Reading this, my first thought was that it's certainly nice that Heathrow Terminal 5 has faster than normal baggage reclaim and smoother security procedures, and that Calgary International Airport has free wi-fi outside the Tim Hortons, but it's never going to sway my decision. If I have to travel by air, I have to travel by air. Then I actually thought about recent times I've travelled by plane and I realised that c…

I know what you mean about LCY - just a pleasure to use. It's a pain if you have to head over to say, Richmond or Ruislip, but for the centre or east of London, it's a dream. I choose it every time I go to London (which is always short-haul).

I also choose to travel Porter whenever it's possible when I'm going to or leaving Toronto - Toronto City airport is incrediby central (less than 1km from the central business district?), with added bonus 2 minute ferry ride from the city to the dinky little island.

Long haul from Europe into South-East Asia or the South Pacific/Australia from Europe, there is almost always a plane change.

Choosing between Dubai, HK, KL, Bangkok or Singapore is a no-brainer: Changi is hands-down winner. Long waits are handily dealt with by the free city tour or the short MRT trip into town to pop into Little India or Chinatown or the malls, or the beach or ... Airport facilities are generally awesome, especially the (groundside) basement Hawker food hall in the fourth sub-basement of Terminal 3. I love the rooftop pool on Terminal 1. And SQ is a good reason to choose Changi all on its own.

So yeah, I choose airports and airlines based on facilities and pleasure of use. For long-haul the differences can be a matter of only a couple of Euros, but the difference in the experience, the amount of saved time etc is significant.

Decent TGV services mean than I haven't had to use the god-awful CDG place for many years. I hope the same sorts of services will be implemented in the UK at some point.

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