> Why Churn Rate is Surprisingly Low Yeah, you're in your first year. Of course churn rate is low.
He's published roadmap posts about his software since December 2016, at least.
How I’ve Attracted the First 500 Paid Users for My SaaS
21–30 of 140 posts
Re: How I’ve Attracted the First 500 Paid Users for My SaaS
#22> "You don’t have to care about competitors. It’s a waste of time. Because you know where to go. You can ignore even if they stole features your product has. Because you are the person who most understands your product, how it works and why it works."
I enjoyed this article, but this bit I'm not entirely convinced by. The saying does go that competition leads to innovation. Instagram Stories were a great business move, but if they hadn't paid attention to Snapchat, would they have come up with it?
I understand that this article was written about a niche product, but I think it still applies.
On the other hand, I really like the bit about the communication with your customer-base. In game development particular, but also in all sorts of software I use, I see so many developers who don't interact with customers or improve their product based on feedback.
Customer feedback for users that aren't enterprise has to be the ultimate form of support. If I can provide the same service as a competitor to you, but I'll listen to your feedback, respond to it, and potentially act on it, I think I have a big advantage.
Re: How I’ve Attracted the First 500 Paid Users for My SaaS
#23> Why Churn Rate is Surprisingly Low Yeah, you're in your first year. Of course churn rate is low.
How do you figure that? He says he launched it 2 years ago, and a pricing page is in the Internet Archive from January 2017: https://web.archive.org/web/20170123082326/https://www.inkdr...
Re: How I’ve Attracted the First 500 Paid Users for My SaaS
#24Earlier quoted context omitted.
Hi, the author of Inkdrop here. There're already many Japanese users because I've also wrote blog posts in Japanese. Here is a Japanese version of this article: https://blog.craftz.dog/how-ive-attracted-the-first-500-paid... Cheers
Oh, thank you! I was a bit confused since I went to your site and couldn't find any evidence of a Japanese version. :) If you have the time, would you mind elaborating a bit more on the following? I'm always curious (as an American living in Japan) about small/independent developers who split across two or more cultures. 1. How much of your userbase is Japanese vs English-speaking? 2. Do you find that the goals the u…
1. About 50%-50%
2. Since my app target is developers, their goals look basically same. But some users are designers, directors, etc. Japanese tend to tweet their thoughts on Twitter and English speakers tend to post their thoughts on our forum or to email me. In a nutshell, Japanese make indirect reactions on social media and English speakers tell me directly.
3. Those who have too many suggestions usually quit using my app soon in my experience because their problems are different from mine. You don't have to please everyone.
Re: How I’ve Attracted the First 500 Paid Users for My SaaS
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Re: How I’ve Attracted the First 500 Paid Users for My SaaS
#26Earlier quoted context omitted.
Oh, thank you! I was a bit confused since I went to your site and couldn't find any evidence of a Japanese version. :) If you have the time, would you mind elaborating a bit more on the following? I'm always curious (as an American living in Japan) about small/independent developers who split across two or more cultures. 1. How much of your userbase is Japanese vs English-speaking? 2. Do you find that the goals the u…
1. About 50%-50% 2. Since my app target is developers, their goals look basically same. But some users are designers, directors, etc. Japanese tend to tweet their thoughts on Twitter and English speakers tend to post their thoughts on our forum or to email me. In a nutshell, Japanese make indirect reactions on social media and English speakers tell me directly. 3. Those who have too many suggestions usually quit usin…
Thank you for taking the time to answer my questions. :)
> 3. Those who have too many suggestions usually quit using my app soon in my experience because their problems are different from mine. You don't have to please everyone.
I'm sorry, I phrased my question a bit unclearly. "sticky" for me means "easy to retain." So I was wondering, do you have a better retention rate among Japanese users, English users, or is it about the same?
Re: How I’ve Attracted the First 500 Paid Users for My SaaS
#27> "You don’t have to care about competitors. It’s a waste of time. Because you know where to go. You can ignore even if they stole features your product has. Because you are the person who most understands your product, how it works and why it works." I enjoyed this article, but this bit I'm not entirely convinced by. The saying does go that competition leads to innovation. Instagram Stories were a great business mov…
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Re: How I’ve Attracted the First 500 Paid Users for My SaaS
#28Re: How I’ve Attracted the First 500 Paid Users for My SaaS
#29> "You don’t have to care about competitors. It’s a waste of time. Because you know where to go. You can ignore even if they stole features your product has. Because you are the person who most understands your product, how it works and why it works." I enjoyed this article, but this bit I'm not entirely convinced by. The saying does go that competition leads to innovation. Instagram Stories were a great business mov…
I think this part is about focus. Sure, it may pay off to watch your competition but what’s the price for it? Ignoring other things? I interpret it as: most of the times just do what you wanted to do and ignore your competition
Re: How I’ve Attracted the First 500 Paid Users for My SaaS
#30Earlier quoted context omitted.
1. About 50%-50% 2. Since my app target is developers, their goals look basically same. But some users are designers, directors, etc. Japanese tend to tweet their thoughts on Twitter and English speakers tend to post their thoughts on our forum or to email me. In a nutshell, Japanese make indirect reactions on social media and English speakers tell me directly. 3. Those who have too many suggestions usually quit usin…
Thank you for taking the time to answer my questions. :) > 3. Those who have too many suggestions usually quit using my app soon in my experience because their problems are different from mine. You don't have to please everyone. I'm sorry, I phrased my question a bit unclearly. "sticky" for me means "easy to retain." So I was wondering, do you have a better retention rate among Japanese users, English users, or is it…
Ah okay.
I don't see any difference in the retention so far.