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Internal Documents Show Apple Knew the iPhone 6 Would Bend

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21–30 of 91 posts

Re: Internal Documents Show Apple Knew the iPhone 6 Would Bend

#21
post #15

I understand this is a problem and the phones shouldn't be susceptible to problems like this from normal use. Apple will probably just have to eat this one. The thing that annoys me a little is that if any other phone had a similar bending problem, nobody would give a hoot. In fact it looks like the HTC One had pretty much the same bend-ability[1]. That doesn't make what happened to these people's phones acceptable,…

Nobody owns a HTC One, so why would anyone care about the problems it has?

iPhone 6 probably sold 100x times as much as the HTC One

Re: Internal Documents Show Apple Knew the iPhone 6 Would Bend

#22
post #9

"Apple argued […] that consumers could not have been uniformly exposed to any alleged misinformation or lies of omission because Apple keeps its iPhone boxes in the back of the [Apple] store, where customers aren’t allowed."

-I am quite possibly a bit slow here, but can anyone please explain how keeping the iPhone boxes out of reach of customers somehow gets Apple off the hook? I am honestly puzzled as I am typing this on my non-bent, company-issue iPhone 6.

IANAL but I think the idea is this: The plaintiff claim that Apple knew about the defect, and so it was willful deception to omit the defect in any written materials which could influence a purchase decision.

Apple's reply is that customers weren't given any written materials prior to purchase, not even the box. So there was no way omissions in the written materials could have influenced purchase decisions.

Re: Internal Documents Show Apple Knew the iPhone 6 Would Bend

#23
post #15

I understand this is a problem and the phones shouldn't be susceptible to problems like this from normal use. Apple will probably just have to eat this one. The thing that annoys me a little is that if any other phone had a similar bending problem, nobody would give a hoot. In fact it looks like the HTC One had pretty much the same bend-ability[1]. That doesn't make what happened to these people's phones acceptable,…

Totally agree, e.g. if Samsung hat problems with their batteries, nobody would give a hoot. Just because everyone is out to get Apple.

What about the Note batteries exploding? People seemed to care about that.

Re: Internal Documents Show Apple Knew the iPhone 6 Would Bend

#24
post #9

Earlier quoted context omitted.

-I am quite possibly a bit slow here, but can anyone please explain how keeping the iPhone boxes out of reach of customers somehow gets Apple off the hook? I am honestly puzzled as I am typing this on my non-bent, company-issue iPhone 6.

IANAL but I think the idea is this: The plaintiff claim that Apple knew about the defect, and so it was willful deception to omit the defect in any written materials which could influence a purchase decision. Apple's reply is that customers weren't given any written materials prior to purchase, not even the box. So there was no way omissions in the written materials could have influenced purchase decisions.

-Your explanation makes sense; the principle does not.

Thanks!

Re: Internal Documents Show Apple Knew the iPhone 6 Would Bend

#25
post #15

I understand this is a problem and the phones shouldn't be susceptible to problems like this from normal use. Apple will probably just have to eat this one. The thing that annoys me a little is that if any other phone had a similar bending problem, nobody would give a hoot. In fact it looks like the HTC One had pretty much the same bend-ability[1]. That doesn't make what happened to these people's phones acceptable,…

Totally agree, e.g. if Samsung hat problems with their batteries, nobody would give a hoot. Just because everyone is out to get Apple.

Not entirely true, Samsung sales dropped heavily when their batteries exploded and were banned at airports with signs on airports not allowing you to board if you had samsung on you and there is likely some sort of lawsuit against samsung for exploding batteries. Apple sales likely didnt get as fazed.

Theres no real hate, its more because they lied. People reserve a right to sue about a product if there are fraudulent claims.

Re: Internal Documents Show Apple Knew the iPhone 6 Would Bend

#26
post #15

I understand this is a problem and the phones shouldn't be susceptible to problems like this from normal use. Apple will probably just have to eat this one. The thing that annoys me a little is that if any other phone had a similar bending problem, nobody would give a hoot. In fact it looks like the HTC One had pretty much the same bend-ability[1]. That doesn't make what happened to these people's phones acceptable,…

Although this is changing now, when the iPhone 6 first came out it really was supposed to be miles ahead came to hardware quality. Apple said it, the blogs said it, etc.

Re: Internal Documents Show Apple Knew the iPhone 6 Would Bend

#27
post #24

Earlier quoted context omitted.

IANAL but I think the idea is this: The plaintiff claim that Apple knew about the defect, and so it was willful deception to omit the defect in any written materials which could influence a purchase decision. Apple's reply is that customers weren't given any written materials prior to purchase, not even the box. So there was no way omissions in the written materials could have influenced purchase decisions.

-Your explanation makes sense; the principle does not. Thanks!

I agree!

"We've omitted everything so we've omitted nothing" - Apple

Re: Internal Documents Show Apple Knew the iPhone 6 Would Bend

#29
post #19
post #6

This is Apple's modus operandi. The same thing happened with the early 2011 MBPros, which GPUs kept failing systematically, even after costly repairs. It took a class action lawsuit for them to start refunding repairs and provide an actual solution, but by then it was far too late.

> but by then it was far too late My 2011 MBP had been collecting dust for a year when the repairs came and I had already bought a new MBP. Afterwards nobody wanted to buy the repaired 2011 MBP. I ended up gifting that machine to a junior dev on the team. In Mexico, Apple asked for about $1200 USD to replace the logic board on the 2011 MBP, and it made no sense to me to invest that kind of money on an old computer wi…

>I'd rather pay more than suffer Windows

What causes you to suffer when using Windows?

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