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I switched from iPhone to the Pixel 2: One-week report

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Re: I switched from iPhone to the Pixel 2: One-week report

#21
I have a Pixel 2 XL, alas the USB-C headphone adaptor died.

There's a request a support call button in settings, I pressed it and 2 mins later a native english speaker called me back, 12 minutes later (which included getting my address details), Google was express shipping a replacement from part which arrived 42 hours later (HK - Melbourne, Australia).

Re: I switched from iPhone to the Pixel 2: One-week report

#22

> Much more transparency about what the phone is doing This is a curious point, especially considering the recent FB Android app revelations about lots and lots of things the phone was doing that nobody realised, things that cannot happen on iOS due to stricter privacy enforcement. I suppose no month is complete without an iOS/Android flame war, but hopefully that won't happen here. For what it's worth, smart phones…

> This is a curious point, especially considering the recent FB Android app revelations about lots and lots of things the phone was doing that nobody realised, things that cannot happen on iOS due to stricter privacy enforcement. . .

Yep, I'm definitely being careful. E.g., not installing Facebook or Messenger. I guess I _do_ have more confidence in Apple's dedication to privacy and security. Even with their recent security lapses in MacOS.

My experience with Chromebooks gave me a lot of confidence in Google's understanding of security and privacy.

Re: I switched from iPhone to the Pixel 2: One-week report

#23
I was an an android user for many years but switched to an iPhone about 10 months ago. I have three complaints with android which will stop me going back again:

1. It demands my attention too much. Updates, problems, weirdness, random crashes.

2. I don’t trust any android handset vendor to look after me. I’ve had a handset abandoned by the vendor before I’d even bought it despite assurances otherwise. A promise is worth nothing now.

3. Poor control of data collection and privacy. I feel like I am being milked constantly for my whereabouts and information.

No thanks.

Re: I switched from iPhone to the Pixel 2: One-week report

#24

I had the same experience when first switching to Android after a lifetime on iPhone. But after a year of really getting to use Android features it eventually became apparent Android has its own problems, and I ended up switching back to iOS. It'll seem great at first since it does things differently and improves on many aspects of where iOS fails at while it's fresh in your mind, but you'll need to spend much more t…

What were some of the things that made you switch back?

The #1 reason is Apple's focus on user privacy and the device's purpose to serve the user through of specific set of features (note I do not mean they give us control of the features, just that they designed it for specific purposes). Apple's business model does not rely on monetizing user data and it shows in its products.

At the time I switched (Nexus 5) there were abundant issues with the Android OS from a memory leak issue that required rebooting the phone periodically to design flaws such as Android's UI rendering de-prioritization. Much lower quality of apps in general. Much worse customer service experience (you can't just walk into an Apple store and get an issue fixed). Much worse hardware quality (part of the reason I switched back was because the Nexus 5 charging port stopped working and started emitting smoke. For a while i was charging purely through the Qi charger. I've never had an iPhone break on me, and any other issues were always resolved for free at the Apple store) Not sure if these are fixed, but I cannot switch back as it's basically impossible to use Android without Google services and consolidating all my data with Google. If google wants me to give me data they're going to have to pay me more.

Re: I switched from iPhone to the Pixel 2: One-week report

#25

Interesting to read this since I'm considering getting an iPhone; so far I've only used Android. Does anyone have comments who has done the switch in that direction?

I switched to iOS this past year after using Android since the G1, and working as an Android developer for the past 5 or so years. Pretty happy with the iPhone X, less happy with iOS 11, I think previous iterations were better.

Things I like:

* typing feels much nicer, no lag in character input

* phone runs much cooler, does not make hand sweaty to hold

* far fewer random freezes or lag

* password management much better by default, every app with important information has faceid which is quite nice

* I prefer the photos taken by the iPhone camera

* I find tethering on iPhone works more consistently

Things I don’t like:

* no back button

* some Google apps for iOS don’t seem as good as their android counterparts. YouTube app keeps getting buggy updates, Inbox still doesn’t support full iPhone X screen.

* Prefer Android’s notification system

* A bunch of apps have video playback issues, I suspect there’s an OS level bug

Re: I switched from iPhone to the Pixel 2: One-week report

#26
I too have used iPhone for the entire smartphone trend so far, and I have been considering getting the Pixel 2 as well, mainly since I keep getting locked out of apple accounts, having weird issues on my device with every new iOS update and the fact I'm basically 99% Google eco system now also with Google photo's, things just seem to work far better and with less friction on Google.

I was afraid of the bad quality devices from the past android days, but so far from what I have seen the Pixel seems to hold up.

Re: I switched from iPhone to the Pixel 2: One-week report

#27

I have a Pixel 2 XL, alas the USB-C headphone adaptor died. There's a request a support call button in settings, I pressed it and 2 mins later a native english speaker called me back, 12 minutes later (which included getting my address details), Google was express shipping a replacement from part which arrived 42 hours later (HK - Melbourne, Australia).

Holy mother cow

That's awesome on so many levels. Just having "call me i need your help" on the phone is so obvious and yet unexpected.

And then actually having strong customer support is ... ungoogle-like

wow

Re: I switched from iPhone to the Pixel 2: One-week report

#28
I used to make Android phones and I stopped using our own product after having been a hardcore Android user from the beginning. Had the first Android device that came out, rooted and rooted and rooted after that and built lots of apps for various companies until I got into building the actual OS.

The reason I stopped using our Android product at that time was because of the spyware. I even built a nice backend to host, browse and manage the so called telemetry we collected. Now I dont use Android because Google and I simply don't trust any Android vendor.

I miss an alternative to iPhone...

Re: I switched from iPhone to the Pixel 2: One-week report

#29

Interesting to read this since I'm considering getting an iPhone; so far I've only used Android. Does anyone have comments who has done the switch in that direction?

I did it a little over a year ago. Many frustrations with Android, switched to the iPhone SE (mainly due to size). Most of the time on android I was running native on Nexus.

Apps are more consistent, and generally better designed. Wider range of apps, far less crap.

Restrictions on background tasks and what apps are allowed to do mean a couple of things I had on Android can't be duplicated on iOS (eg a WiFi signal strength thing - no huge loss)

Apple focus on privacy, along with granular app notification and data restrictions are marvellous, as is the way apps request permissions, and it just works. Apps make less of a land grab as a result. Android was still fundamentally broken in that area when I left.

iOS feels slicker than any version of Android despite clearly having some feature-itis and clumsiness (e.g. timestamps on SMS and iMessage are hidden off screen). Android isn't free of this, but never feels (across multiple versions of Android) like they put much thought into joining it all up apart from joining up data harvesting of course.

Trivia: iTunes is a mess, but it does what you need. iOS still lacks a dark mode that I would really prefer. SE keeps a headphone socket so all is well with the world. :)

No intention of going back to Android.

Re: I switched from iPhone to the Pixel 2: One-week report

#30
post #16

After 7 years Android user across three phones, I decided to try iPhone. Now 2 years in, on my 2nd, and never going back. Android tends to slowly slide into glitch land and demands you throw away your phone far more aggressively than iPhones do. The 911-crash on Android was the last straw. That's when you call 911, and the phone crashes instead of, you know, calling for help. iPhone might not be latest and greatest.…

My experience exactly. I always said bad things about iPhone. Hay it is closed, it has fewer options, worse hardware than top Android phones, etc.. It was the time during which I fiddled with the phone much, installed Ubuntu on Android phone, etc.. But then my last Nexus started to glitch like any other Android top phone after 1 year of use. I was so irritated by it that I said well I will try iPhone now.

It was about 6 month ago and I could not be more happy. I have phone that just works, never glitched, not once in 6 months, never sttutered with animation or anything. Yes, it is less extensible, has less options, but actually I like that now better. I wan`t it to work good, work well and be reliable.

One major additional benefit is that I use iPhone less than Android phone, and it spams and pings me less. At first iPhone, notifications felt overly simplistic, but now I love them. There are no permanent notifications/icons that some android app can put there, and I can just scroll from the lock screen and see without clicking/opening everything that happened. Also, I can disable every notification/spam per app, disabled all bubbles (red circle numbers over app icons) except for messaging apps. This way I feel that I don`t expect dopamine dose from my phone, and I use it only when I really need something.

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