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Best Alternative to DigitalOcean?

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Re: Best Alternative to DigitalOcean?

#21
post #20
post #13

What is the main reason of moving away from DO? We are using them for the last few years and it’s a great ride.

I was wondering the same thing myself. Digital Ocean had been great for me.

Well, sounds like support is a big issue. I'm a bit ... well, what do you expect for $5/month?

Re: Best Alternative to DigitalOcean?

#24
post #20

Earlier quoted context omitted.

I was wondering the same thing myself. Digital Ocean had been great for me.

Well, sounds like support is a big issue. I'm a bit ... well, what do you expect for $5/month?

So disagree. Their support is 24/7, we had an issue (later turned being our mistake), their tech support was working with us overnight. Yes, it was via email, but who cares? I would not sit with them on the phone 8 hours as we were troubleshooting. Our DO bill is $1k/mo, not sure if this impacts their response time. But on the other hand, I myself run a larger SAAS, and you are just not able to help everybody fast enough, you need to prioritize and you prioritize enterprise clients.

Re: Best Alternative to DigitalOcean?

#27
post #3

Hetzner? Online.net/Scaleway?

As a data point, Scaleway's responsiveness to things doesn't seem all that great. Saying that as a new-ish (only a few months) user to them. For example, their CentOS 7 ARM7 images come with a bug that stops yum from updating correctly. This is a simple PR to fix the problem, yet hasn't even been looked at in the month since it was created: https://github.com/scaleway/image-centos/pull/26 That aside though, the hardw…

I've used scaleway for a while for small projects. And lately, every single instance size shows out of stock. I shut down and instance and couldn't start it back up due to their being no available instances. Not exactly confidence inspiring.

Re: Best Alternative to DigitalOcean?

#28
$5/month is rather minimal, IMO. I was happy with Prgmr @ their $20/month service level.

Customer service is supposedly minimal with them, in accordance with their motto: "We don't assume you are stupid", but were helpful the few times I needed it. A bit slow maybe, but problem solved well within a week. (Turns out Rsync.net's ssh console has limited bash commands available, so Prgmr's wiki instructions to dd my disk there didn't work)

https://billing.prgmr.com/index.php/order/main/packages/xen/...

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