21–30 of 154 posts
Eliminating fraudulent chargebacks addresses a serious pain point for a large market segment. It’s an angle that allows it to answer the “why not just use Stripe” from day one — which is a really hard question to answer with a just launched service.
Congratulations.
"No more games. Save real money with Bolt's simple pricing." Followed up with "Get a Quote" rather than displaying simple pricing...
On the pricing page: "Without proof of a lower rate, default processing is 2.9% + $0.30 for VISA/Mastercard/ Discover, 3.5% + $0.30 for AMEX, and $20 for any chargeback dispute not covered."
Why do companies choose not to be 100% transparent? Any time I have to contact a company to see more or a demo or, even worse, see pricing, I close the page and make a mental note to never work with them in any capacity. I feel this type of boycotting is the only way to change the practice. I mean, you even hide your docs behind a password? How terrible. What are you keeping so secret? Does this translate to your oth…
Just launched a couple hours ago. Thanks for the find, and I agree fully with the sentiment. Docs are now fully public: https://docs.bolt.com/ Pricing varies depending on volume, risk, and a number of different factors given the complexity of payments (and that we're taking on full liability). But after a short call we provide a very simple flat rate with no BS. As much as we'd like to do one price, given the nature…
Earlier quoted context omitted.
See the fine print too. They have tiered service. I don't know why they are advertising their super plan on the front page as if its their whole offering... "If you have Bolt's fraud indemnification, Bolt will fully cover the costs of and manage fraud-related chargebacks. But, you will still be responsible for Merchant-related chargebacks (damaged goods, goods not received, unhappy customers, etc.)" "If you do not ha…
How do you determine if a chargeback is “fraud related”?
Earlier quoted context omitted.
See the fine print too. They have tiered service. I don't know why they are advertising their super plan on the front page as if its their whole offering... "If you have Bolt's fraud indemnification, Bolt will fully cover the costs of and manage fraud-related chargebacks. But, you will still be responsible for Merchant-related chargebacks (damaged goods, goods not received, unhappy customers, etc.)" "If you do not ha…
We recently rolled all clients to the full offering. A couple legacy clients don't have the 100% fraud coverage, thus keeping it in the terms. But if you sign up with Bolt from this point forward, it bakes in the 100% fraud indemnification. Will probably even take that out of the terms soon.
Earlier quoted context omitted.
On the pricing page: "Without proof of a lower rate, default processing is 2.9% + $0.30 for VISA/Mastercard/ Discover, 3.5% + $0.30 for AMEX, and $20 for any chargeback dispute not covered."
Holy shit, those are titanic interchange fees.
- https://www.braintreepayments.com/braintree-pricing
- https://stripe.com/us/pricing
All of our clients (typically larger businesses) provide proof of lower rates with their existing processors and get those rates 100% matched. We do not negotiate processing, we just match the industry.
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Just launched a couple hours ago. Thanks for the find, and I agree fully with the sentiment. Docs are now fully public: https://docs.bolt.com/ Pricing varies depending on volume, risk, and a number of different factors given the complexity of payments (and that we're taking on full liability). But after a short call we provide a very simple flat rate with no BS. As much as we'd like to do one price, given the nature…
Thanks for that. The docs are considerably more reassuring than the rest of the site.
Earlier quoted context omitted.
Just launched a couple hours ago. Thanks for the find, and I agree fully with the sentiment. Docs are now fully public: https://docs.bolt.com/ Pricing varies depending on volume, risk, and a number of different factors given the complexity of payments (and that we're taking on full liability). But after a short call we provide a very simple flat rate with no BS. As much as we'd like to do one price, given the nature…
Thanks. Pardon the harshness, I just abhor the practice and see it too often.
Earlier quoted context omitted.
Just launched a couple hours ago. Thanks for the find, and I agree fully with the sentiment. Docs are now fully public: https://docs.bolt.com/ Pricing varies depending on volume, risk, and a number of different factors given the complexity of payments (and that we're taking on full liability). But after a short call we provide a very simple flat rate with no BS. As much as we'd like to do one price, given the nature…
If you can't provide specific pricing maybe give a few sample pricings with different scenarios so people can at least ballpark it before requesting a quote?
Our fee ranges anywhere from a fraction of a percent to a couple percentage points. Companies selling $100k diamond jewelry (of which we have several) vs companies selling $100 bikes have different levels of risk.
Most importantly, we typically charge 1/10 the revenue we generate for our clients: https://bolt.com/case-studies. Everyone who's signed up is 10X ROI positive. For a small single digit percent they're making double digit percent more money.
On top of the Bolt Fee, we match processing, and that's about it.