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I was once double charged on an auto-billed mortgage payment two weeks before Christmas causing all my other bills to bounce. This is why I no longer trust auto billing services from anyone and hate Wells Fargo.
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I was just thinking of switching all my accounts from Chase to Wells Fargo because Chase isn't located in my new town. This is a good reminder as to why I should choose a different bank. Thanks for posting.
Use a local credit union. None of the big national banks have demonstrated that they can be trusted.
This happened to my girlfriend's checking account last week. She was charged an overdraft fee because auto pay decided to charge two days earlier. Then all traces of the transaction magically disappeared from her transaction history. Luckily, she took some screenshots of it. We just shrugged it off but I'm going to investigate it now.
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Don't close the credit card, but move everything else away, and put one bill on the card (or just use it twice a year for gum)?
I don't think you even need to do that? I had a wells fargo cc open for over a decade with only 1 charge in the previous 8 years. I closed it last year because, fuck wells fargo.
I was once double charged on an auto-billed mortgage payment two weeks before Christmas causing all my other bills to bounce. This is why I no longer trust auto billing services from anyone and hate Wells Fargo.
Plus, when auto pay messes up, the bank will usually make it right and you don’t have to pay any fees. If you mess up, you will have to eat the fees (usually).
Probably some job scheduling issue; maybe a job got stuck (dependencies or what have you) and the techie just thought to re-run the job(s) without checking the progress of the "stuck one". I could as well have ran for 99.999% and got stuck on the last account (ZZTop's:) and then it run again "successfully" and the techie went home happy for saving the day. And after all the complains start coming in IT thought just w…
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Use a local credit union. None of the big national banks have demonstrated that they can be trusted.
For anyone worried about leaving a "big" bank, often credit unions will offer mobile deposit and free (reimbursed) ATM withdrawls. I'm actually happier using a bank with no local branches because there's no more thinking about driving to the "right" ATM. (mine reimburses up to $15/mo which is more than enough for me; these days even the sketchy taqueria ATMs only charge $1.25 or so where it used to be $3+)
Upsides are traditional banks usually have insane fees for investment accounts, but with Fidelity (and probably Schwab) you can have it all under one roof. You generally get more options, too. For example, when I opened a 529 I could choose to "open it" in one of several states. My previous big chain bank only allowed me to open an account with the investment options in my state.
There are only two downsides I've seen so far. The first is that Fidelity does not offer personal Health Savings Accounts. This may not be a problem if you have one through your employer, or don't use one. The second is for rare instances when you might need large amounts of cash, larger than you could reasonably withdraw from an ATM. For example, purchasing a car from a private owner. Doing this might require some finagling. In my case, my employer has my 401k at a national chain bank, so I am confident I could cut a check there if I needed to, but it is a concern.
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I don't think you even need to do that? I had a wells fargo cc open for over a decade with only 1 charge in the previous 8 years. I closed it last year because, fuck wells fargo.
If there is no fee, keeping it open can help your credit score; a major factor for your credit is what percentage of your available credit you use, so having a credit card you don’t use simply adds to your total available credit.
I used to work in payments. This happens sometimes, it's a bug it's not something nefarious, and it's really disruptive. Many, many people will be put in a negative balance. Wells Fargo is probably one of those banks that don't order bill payments chronologically, but probably by amount, so things could get very very messy. There will be a lot of NSF charges that will need to be reversed, or Line of Credit charges fo…