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Founders are terrible CEOs

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Re: Founders are terrible CEOs

#21
A few recent HN posts and articles about CEOs to augment your reading of this post:

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1. How to Be a C.E.O., From a Decade’s Worth of Them

> https://news.ycombinator.com/item?id=15581087 [nyt | 14 days ago | 74 comment]

> https://www.nytimes.com/2017/10/27/business/how-to-be-a-ceo....

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2. The Best-Performing CEOs in the World 2017

> https://news.ycombinator.com/item?id=15640548 [hbr | 6 days ago]

> https://hbr.org/2017/11/the-best-performing-ceos-in-the-worl...

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...and the research article from this post:

> http://www.people.hbs.edu/rsadun/AreFounderCEOsGoodManagers....

Re: Founders are terrible CEOs

#23

I have not read the entire underlying study behind the article but I feel the headline may be a bit misleading. From the article: "But founders’ poor success rate as CEOs also has to do with the kind of personality that’s compelled to start a company in the first place. People often start companies precisely because they want the freedom to run things as they wish—which sometimes includes poor managerial decisions."…

Some people want to run a business, some people see a big financial opportunity, some people have a vision of something they want to exist in the world. All 3 of these could lead to someone deciding to start a business, but for the more visionary types, the fact that it's a business might just be considered a necessary evil, rather than the goal.

Re: Founders are terrible CEOs

#24
There's no valid way to get a statistic on how founder/professional CEOs cause success.

Using the methodology I think they use, the statistics are dominated by the fact that only fairly successful companies are able to hire a professional CEO at all. A company that starts and goes nowhere (perhaps due to the idea being bad) is always in the founder-CEO column.

It's probably also true that companies with multiple offices are more successful than companies with a single office. And companies with a superbowl commercial are more successful than the average company without one. But that doesn't imply you should do either for your early-stage company.

Re: Founders are terrible CEOs

#25
There’s something you’d probably need to describe in terms of “risk” if you were to describe it in business school language at all.

..something about owning your own risk-reward. The irrelevance of whether or not a failure/success was yours, bad luck or whatnot. The whys of success aren’t as important to a CEO, at least not outside of his own head. Founders and professionals face totally different incentives, different selection criteria.

Professional managers, are constantly assessed. Their success depends others’ perception of them. Career incentives are intertwined with a system of “winning” regardless of whether a company company wins, in a lot of cases. If a company doesn’t succeed, a professional CEO will probably get another CEOing gig… if the failure doesn’t reflect too badly on him. CEO actions need to be justifiable. Failing despite doing the right thing is always better than the other kind of failure, much better. The Travis Kalkanik failure is a career killer for a professional exec, regardless of successes. The John Scully kind of failure… that’s not even failure.

A founder-CEO typically doesn’t care about that stuff, what the ultimate narrative will be.

Imagine a founder neglects some basic aspect of business. Say HR stuff. No periodic assessments. No employee development… A mess where some people do nothing… Lets say it’s bad, visible consequences.

From a founder’s perspective, this might be meaningless. If we manage to make thingX, we’ll be successful. If not, we’ll fail. That “problem” doesn’t help or hurt my chances much, so I don’t care about it. It’s just mess. Right or wrong, if the CEO doesn’t see The Problem as something standing between here and ThingX, then who cares.

To a professional CEO the same problem represents a massive target on his back. If we fail, I fail. The Problem will be a newspaper headline. The board will hear. The narrative of failure will include “bad CEOing” in a nice, narrative package. Even if we succeed, the stink will still stick to me.

I think this results in more consistent performance, across any metric where performance is consistently measurable.

Consider how this article treats“CEO Performance:”

”a team of professors at the business schools of Duke, Vanderbilt, and Harvard universities finds that founder-run companies to be less productive and more poorly managed

..were 9.4% less productive, on average.. consistently lower management scores.. less transparent management practices—nepotistic hiring, et cetera..

These are the generic assessment criteria of a generic professional CEO, not a founder. They apply to Coca Cola exactly as they apply to Groupon, Stripe or SpaceX. Nowhere in any of that will you find “but he knows how to get to mars” as a criteria.

Re: Founders are terrible CEOs

#26
post #13

The one kind of people who aren't named in this article: investors. Ben Horowitz of A16Z explained why A16Z prefers to invest in founder-led companies. (...) The macro reason: that’s the way most of the great technology companies have been built (...) Professional CEOs are effective at maximizing, but not finding, product cycles. Conversely, founding CEOs are excellent at finding, but not maximizing, product cycles.…

> The one kind of people who aren't named in this article: investors.

Just to clarify, you mean private company investors. Typically a company goes public as part of entering a different "life stage" and its operation and needs on either side of that transaction are different.

Which, BTW is why there are so few "crossover" funds (like TCV) that invest in both private and public companies: the things you look for are quite different (in operations, risk, and return).

(I count the private equity guys like Silverlake and Carlisle in the "public" side since they invest in companies that are already public and have similar op needs to public companies).

Re: Founders are terrible CEOs

#27
For the stock market founders don't make good ceo in most other metrics they are probably the best to build companies. In today's world it has all become about the capital appreciation for stock holders to the detriment of everything else. A company that has around a billion in revenue and just 1-2% profit with few growth prospects is considered bad but a company that has a billion in revenue but 5-10% loss and is growing revenue by 10-20% is considered good.

Re: Founders are terrible CEOs

#29

I have not read the entire underlying study behind the article but I feel the headline may be a bit misleading. From the article: "But founders’ poor success rate as CEOs also has to do with the kind of personality that’s compelled to start a company in the first place. People often start companies precisely because they want the freedom to run things as they wish—which sometimes includes poor managerial decisions."…

Some people want to run a business, some people see a big financial opportunity, some people have a vision of something they want to exist in the world. All 3 of these could lead to someone deciding to start a business, but for the more visionary types, the fact that it's a business might just be considered a necessary evil, rather than the goal.

Gotcha, I misread it then, seems like they're not implying any substantial sample size as much as recognizing the flaws of a particular motivating force behind starting a company.

Re: Founders are terrible CEOs

#30
Keep in mind that the smart founders all hand over daily control to top managers at a certain point - FB->Sandberg, G->Pichai, Msft->Nadella.

The best strategy for founders from these data points seems to be to retain control via stock ownership, but recognize your limitations and bring in good managers.

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