21–30 of 58 posts
The freight elevator shaft had a shattered wooden freight elevator carriage at the bottom of it. We took the stairs.
Earlier quoted context omitted.
Wow, that must've taken forever to dial on a rotary phone.
Still better than 0118 999 881 999 119 7253 https://youtube.com/watch?v=ab8GtuPdrUQ
I've actually had this happen in an emergency. I can't tell you how dismayed I was that my phone crashed when I called 911.
Toll offices, which handled long distance calls, were computerized by then. They could be upgraded to deal with 911 routing. This requires a database to map phone numbers to the appropriate Public Safety Answering Point. The idea of having a computer with a disk drive in the call chain was radical at the time, but it was made to work. The original computers for this were Western Electric 3B machines, set up as duplex pairs.
The toll office 911 system became a problem with the breakup of AT&T. AT&T retained most of the toll switches, while the local exchange carriers got the local offices. (Now, of course, with weak antitrust enforcement, they've all merged back together again.)
Earlier quoted context omitted.
Wow, that must've taken forever to dial on a rotary phone.
Still better than 0118 999 881 999 119 7253 https://youtube.com/watch?v=ab8GtuPdrUQ
Earlier quoted context omitted.
> Most responders don't even have the ability to map a long/lat. So at this point, the accuracy is moot. This is genuinely surprising to me. The operators having trouble makes sense, because phones are something of a rolling disaster, but responders aren't using GPSes that can do this?
I'm sorry, I should clarify. Their are many layers of 'responders', their maybe just one, your call was routed to the local police. It may have been routed to call center in that area, who in turn broker the call, etc. Imagine a situation where your traveling down an interstate out in the boonies. Theirs a wreck. You call 911 from your cell. The responder will receive an approximation of your location, likely the clo…
Yep. I was a 911 dispatcher for a while and can confirm this. I worked for Brunswick County (NC) 911, which borders New Hanover County (NC), Columbus County (NC) and Horry County (SC). Cell phone calls were usually sent to the right place, but if you were way out in the boonies on highway 211 near the Brunswick / Columbus line, if was about 50/50 which 911 center would get the call. And we'd occasionally get a call that was dialed in New Hanover County, Horry County, and - rarely - even further away. So on those calls, we had to try and quickly determine exactly where the caller was, so we could relay the information to the other county for dispatch. Sometimes if we weren't exactly sure and the call seemed to be near the line, we'd dispatch units and request the neighboring county to dispatch theirs as well, and then let the responders figure it out when the arrived.
I took a call once that, as far as I could tell, turned out to be several counties over... something like Pender or Duplin County. We didn't even have their contact info logged anywhere, since it was thought (at the time) that there would never be any need for us to contact, say, Duplin County. I had to call New Hanover County, ask them if they had the number for Pender (who they border), then call them, etc. The term "clusterfuck" comes to mind, but luckily that only ever happened once that I can remember.
Note that this was in the mid 90's and I'm not sure if things are better, worse, or the same now.
My job is upgrading and maintaining 911 and other life safety systems. The article is correct, advancing technologies are not reflected by additional capabilities by PSAPs, DISA's or ILEC's (The ppl that foward your call to a responder). It was only recently that IP based 911 sending of ANI/ALI (Telephone/Location data) data has been implemented on a large scale. In Canada, it ran on an old packet switched network fo…
Then there's the idea that they'll go totally internet based, allowing forwarding or conferencing in multiple psaps, translators, etc. Somehow, they're supposed to secure all this, but I'm doubtful. It'd be one of the largest secure federated networks in the world I think. And they aren't exactly tech savvy. Doing one of the first wide-scale VoIP 911 services, we had psaps call us to say they wouldn't take phone call…
I'll vouch for the stress of the job. If I f'up. Somebody can die. Same thing for the operators. They get 3 months of training before handling calls. Most wash out before their training is completed. Most, shortly after that. The churn is unbelievable. We hire constantly. All operators max out their sick/vacation days. It's an unpleasant, boring, terrifying job.