On the one hand, Sarah Lacy's reporting on Uber has been the gold standard in terms of her paying attention to specific events and their significance, and explaining it all to readers -- especially with regard to ongoing litigation. On the other, it seems like she has developed a persecution complex with regard to Uber; since Nov 2014, every article I've read of hers that covers Uber (I'm a Pando subscriber) has at l…
Just to be clear. Emil Michael never floated the idea about doing oppo research to her face. This was done during a gathering with some journalists where Ben Smith from Buzzfeed was present and reported on it: "Michael at no point suggested that Uber has actually hired opposition researchers, or that it plans to. He cast it as something that would make sense, that the company would be justified in doing." https://www…
This is my last story about Travis Kalanick
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Re: This is my last story about Travis Kalanick
#22That wasn't a story, it was a ton of words on who won't be the new CEO of Uber and complaints about their board.
Almost nobody has been paying as close attention to Uber and Travis Kalanick's goings-on as Sarah Lacy. This makes her "ton of words" a valuable addition to the national dialogue discussing the ramifications of his ouster.
Mind you that isn't surprising given the continual behavior issues within uber and it's status as the biggest unicorn
Re: This is my last story about Travis Kalanick
#23On the one hand, Sarah Lacy's reporting on Uber has been the gold standard in terms of her paying attention to specific events and their significance, and explaining it all to readers -- especially with regard to ongoing litigation. On the other, it seems like she has developed a persecution complex with regard to Uber; since Nov 2014, every article I've read of hers that covers Uber (I'm a Pando subscriber) has at l…
Just to be clear. Emil Michael never floated the idea about doing oppo research to her face. This was done during a gathering with some journalists where Ben Smith from Buzzfeed was present and reported on it: "Michael at no point suggested that Uber has actually hired opposition researchers, or that it plans to. He cast it as something that would make sense, that the company would be justified in doing." https://www…
There was definitely more to it than just an idea
Re: This is my last story about Travis Kalanick
#24Earlier quoted context omitted.
It depends on the market you look at. At the moment uber is very useful (heck in the past fortnight I have used it in Bangalore, Helsinki and Vienna) but it does have a serious weakness - Uber competes on price but there is no evidence that it is profitable nor (far more worryingly) that it knows how it can make itself profitable. Hence it's issue is very much similar to twitter - uber in many countries owns the sect…
> there is no evidence that it is profitable nor (far more worryingly) that it knows how it can make itself profitable. I'm sorry what? I keep reading these sorts of sentiments, but they sound, and I know this is insulting, they sound like people who don't understand business in even the 101 sense. As long as the margin per sale is greater than the cost of that sale, it is possible for a business to be profitable one…
Given that I saw my first tv advert for uber last weekend (focused on rider recruitment) I suspect that instead of cutting advertising costs uber will have no choice but to continually increase them over the years
Re: This is my last story about Travis Kalanick
#25On the one hand, Sarah Lacy's reporting on Uber has been the gold standard in terms of her paying attention to specific events and their significance, and explaining it all to readers -- especially with regard to ongoing litigation. On the other, it seems like she has developed a persecution complex with regard to Uber; since Nov 2014, every article I've read of hers that covers Uber (I'm a Pando subscriber) has at l…
Re: This is my last story about Travis Kalanick
#26Earlier quoted context omitted.
It depends on the market you look at. At the moment uber is very useful (heck in the past fortnight I have used it in Bangalore, Helsinki and Vienna) but it does have a serious weakness - Uber competes on price but there is no evidence that it is profitable nor (far more worryingly) that it knows how it can make itself profitable. Hence it's issue is very much similar to twitter - uber in many countries owns the sect…
> there is no evidence that it is profitable nor (far more worryingly) that it knows how it can make itself profitable. I'm sorry what? I keep reading these sorts of sentiments, but they sound, and I know this is insulting, they sound like people who don't understand business in even the 101 sense. As long as the margin per sale is greater than the cost of that sale, it is possible for a business to be profitable one…
If you cut out those subsidies, you cut out the advertising, those numbers would go into a downward spiral. Drivers would go to the competition who keep subsidizing, there would be less cars as a result, less cars means a less useful service and users would eventually leave, which would mean THE END.
I personally think the core to this issue with Uber and all other ride hailing businesses is that the behavior they are promoting is far from what people deem as normal. A few years back , letting some random person into your car and taking them somewhere was the beginnings of many horror movies either for the driver who would be the victim or visa-versa (it would just depend on the title of the horror movie). In this day and age i still think its not normal to let a random person in your car, but with enough money to do it people will allow for this behavior. I mean if you were not getting paid enough would you let someone into your car randomly and take them where they wanted to go.
With this in mind uber must shell out the cash to allow drivers to want to loan out their cars for others to get in and also give up their time driving around waiting for a passenger to hail them and since they are not the only service like this in each country the cost gets exponentially hire when they compete for price hence why the crazy fund raising required by all businesses of this type in each specific region.
Very different to online marketplaces where the assets are the merchants within the marketplace who sell. In this scenario merchants sell, its what they have always done and is normal behaviour to them so having a channel to sell their goods to a wider audience is always going to be a better option and merchants hence dont need $$$ to keep them within the market place. Once you get them on board you dont have to deal with them potentially leaving, they can sell on your platform or any other platform it just comes down to driving traffic.
Even though with ride hailing you can be part of many different ride hailing services at once, if you are driving for one you are not driving for the other at that moment so their is solid competition for drivers time there and drivers will go with who pays the most which then comes in the for of subsidies. You let those subsidies go you loose your drivers, you loose your users and you loose the market share, then you loose.
Assets of ride hailing services are humans, humans change and get restless and always looking for something better, maintaining that asset happy without lots of cash (specially when there is other competitors doing the exact same thing) with more or less the same technology is going to require lots of cash.
Im curious to see where all this will end, for now im enjoying my crazily subsidized rides that has helped me save so much money in transportation, so im not complaining , but where this business will go eventually and where the regional players that compete with uber on a regional level are all going to end up is going to be dam interesting to see ... im excited :)