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Is Google far too much in love with engineering?

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Re: Is Google far too much in love with engineering?

#21
post #8
post #6

Earlier quoted context omitted.

Right. The Nexus One is a working, production, reference implementation of what an Android phone SHOULD be, not something Google expected to make them rich.

Well that makes the point of focusing too much on the engineering side...corporations are for-profit entities and they are not there to make the "perfect" product but rather a marketable product that will generate them net positive cash flows...after all, if you are a shareholder of Google, you expect them to MAXIMIZE their earnings, not just make things for the fun of it, or cause its interesting (example: the free…

The Nexus One was intended to drive the improvement of Android, which is intended to increase ad revenue.

Re: Is Google far too much in love with engineering?

#22
post #12

Earlier quoted context omitted.

Honestly, why is it such a bad thing when a company with absurdly high profit margins delegates some of the income back into improving the general standard of living for everyone. Call it what you like. Write it off as them improving their image with the public, or as getting more users into the ecosystem, or becoming more vertically integrated. But fundamentally, why is doing something that is good for people looked…

Most companies try to show they are ethical by donating or being a corporate sponsor for a charity or event. I like Google's concept of just giving things out for free since I am a great benefactor of that. Google can make some of the money back through increased ads, but its not always clear how they do it for some products where there isn't any visible ads at all.

I think you mean beneficiary, not benefactor.

Re: Is Google far too much in love with engineering?

#23
post #8
post #6

Earlier quoted context omitted.

Right. The Nexus One is a working, production, reference implementation of what an Android phone SHOULD be, not something Google expected to make them rich.

Well that makes the point of focusing too much on the engineering side...corporations are for-profit entities and they are not there to make the "perfect" product but rather a marketable product that will generate them net positive cash flows...after all, if you are a shareholder of Google, you expect them to MAXIMIZE their earnings, not just make things for the fun of it, or cause its interesting (example: the free…

My understanding is that the free optical network they'll be giving out is intended to showcase the effect of high-quality internet service on a community.

Google seems to be committed to the idea that what's good for the internet is good for Google.

Re: Is Google far too much in love with engineering?

#24
post #8
post #6

Earlier quoted context omitted.

Right. The Nexus One is a working, production, reference implementation of what an Android phone SHOULD be, not something Google expected to make them rich.

Well that makes the point of focusing too much on the engineering side...corporations are for-profit entities and they are not there to make the "perfect" product but rather a marketable product that will generate them net positive cash flows...after all, if you are a shareholder of Google, you expect them to MAXIMIZE their earnings, not just make things for the fun of it, or cause its interesting (example: the free…

Perhaps they are maximizing earnings with an outlook of fifty to one hundred years. Allow their engineers a free hand so that product offerings are as diverse as possible and can later be integrated for advanced usages. Build interesting things and simply give away those not immediately profitable to gain and maintain constant mindshare in consumers. Rather than product ideas starting at the top and trickling down through layers of bureaucracy, anecdotes seem to tell of a flattened structure wherein thousands of independent projects churn in a chaotic maelstrom of ideas, with internal popularity and management approval selecting how projects will be made public, monetized upon or released through marketing machinery.

As to your example, free optical opens consumers to try new technology since their costs are minimal. This creates general consumer knowledge that the technology exists, which creates demand, which can be fulfilled by monetizing the persons already geared for running and maintaining it. And if the experiment fails, it was decent marketing and proved the market doesn't exist without having to gear up and release product specific sales, marketing and other auxiliary offices needed for a paid product launch.

One presumes that shareholders of google buy in with the knowledge and approval that the company works differently than many others. Whether this direction will be advantageous or disadvantageous is what the stockholders are wagering upon.

Re: Is Google far too much in love with engineering?

#25
post #8
post #6

Earlier quoted context omitted.

Right. The Nexus One is a working, production, reference implementation of what an Android phone SHOULD be, not something Google expected to make them rich.

Well that makes the point of focusing too much on the engineering side...corporations are for-profit entities and they are not there to make the "perfect" product but rather a marketable product that will generate them net positive cash flows...after all, if you are a shareholder of Google, you expect them to MAXIMIZE their earnings, not just make things for the fun of it, or cause its interesting (example: the free…

If you buy GOOG stock because you expect them to maximize short term profit, you haven't really been paying attention. It's not like they haven't been telling people what they're up to:

http://investor.google.com/corporate/ceo-message.html

http://investor.google.com/corporate/2004/ipo-founders-lette...

Re: Is Google far too much in love with engineering?

#26
post #5

The author of this article backs up his argument with little substance. No decision-making process is perfect; pointing out the warts in Google's isn't much of an indictment. Really, to my mind the whole thing comes across as a bit whiny.

Sure, the author is a bit whiny, but I still think he has a point.

One example: design. I still haven't seen a single page from Google that looked stunning, or even good (to my eyes, obviously). Their entire design philosophy seems to be infinite-amount-of-monkeys-hacking-css and A/B-testing. They even manage to make their main landing page, with only a handful of items, look quite messy.

The method may be scientific and all, but it doesn't produce good looks.

Re: Is Google far too much in love with engineering?

#27
post #12

Earlier quoted context omitted.

Honestly, why is it such a bad thing when a company with absurdly high profit margins delegates some of the income back into improving the general standard of living for everyone. Call it what you like. Write it off as them improving their image with the public, or as getting more users into the ecosystem, or becoming more vertically integrated. But fundamentally, why is doing something that is good for people looked…

Most companies try to show they are ethical by donating or being a corporate sponsor for a charity or event. I like Google's concept of just giving things out for free since I am a great benefactor of that. Google can make some of the money back through increased ads, but its not always clear how they do it for some products where there isn't any visible ads at all.

With Android, they're preventing someone else from locking down smartphones and getting in the way of Google's advertising business.

Re: Is Google far too much in love with engineering?

#28
post #19
post #17

Earlier quoted context omitted.

Here's a personal beef describing how Google places too much emphasis on engineering and too little on the experience paying customers have with its services: Google Apps. Support is almost nonexistent for nearly anything that isn't already on their roadmap, the roadmap is set by engineering and not based on customer feedback, the deployment schedule is completely closed and updates frequently surprise domain admins…

I paid for the Premium Google Apps for one of my domains. When it was about to expire, I got emails almost daily reminding me to renew. The day before it was to expire, someone from Google Apps actually called my cell about renewing. For a different domain that I was using regular Google Apps on, I couldn't get an email response to a support question I sent several months prior. Whatever their focus, it's not on cust…

> Whatever their focus, it's not on customer service.

No, that's exactly their focus. You got a lot of attention regarding the product that you were a customer of, the premium paid apps.

In the other instance, you were the product: a pair of eyeballs they could sell to advertisers. And the advertisers are the customers in that instance.

Re: Is Google far too much in love with engineering?

#29
This is how Dodge explained it: "The engineering background brings a rigorous thought process that questions assumptions and requires accurate data in the decision process. That doesn't mean every decision will be perfect, but it will be based on data...not opinions."

I think that strategy is unimpeachable. I've worked at plenty of non-engineering companies, and the inability to question assumptions seems rampant. If Google manages to avoid that, then whatever it costs will likely be worth it.

Re: Is Google far too much in love with engineering?

#30
post #26
post #5

The author of this article backs up his argument with little substance. No decision-making process is perfect; pointing out the warts in Google's isn't much of an indictment. Really, to my mind the whole thing comes across as a bit whiny.

Sure, the author is a bit whiny, but I still think he has a point. One example: design. I still haven't seen a single page from Google that looked stunning, or even good (to my eyes, obviously). Their entire design philosophy seems to be infinite-amount-of-monkeys-hacking-css and A/B-testing. They even manage to make their main landing page, with only a handful of items, look quite messy. The method may be scientific…

Because good looks don't necessarily equate to good performance. They optimize for conversion, not beauty, and make an ass-load more money because of it. That's how it should be done.
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