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Please review my startup

ideaffect.com

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21–28 of 28 posts

Re: Please review my startup

#21

Post by Alleyfield »

Selecting the features seems complex and very alienating for less geeky customers.

"Idea Tagging"

Okay, the average user has no idea whatsoever of what you're trying to sell. He clicks for more information.

"Allow your users to tag ideas. Top tags are optionally displayed in a tag cloud widget you can drop into your layout."

Now there's more questions than answers.

I'd suggest that you'd keep in mind these two valid concepts:

- Design for people who don't read http://www.joelonsoftware.com/uibook/chapters/fog0000000062....

- You can't tell people anything http://habitatchronicles.com/2004/04/you-cant-tell-people-an...

Re: Please review my startup

#23

Post by coryl »

bryanh wrote: post #18
pbiggar wrote: post #14

To be honest, I have no idea what it does from looking at the homepage. From the other comments here it seems to be similar to uservoice. That wouldn't have been my first guess.

I completely agree with the above. Idea and Feedback management solutions. Who gives who feedback and ideas? On what? Too vague for me. Give me a hook that explains everything. Why not something like "Your business can collect customer ideas, suggestions and feedback."

Same thing, I was confused as to what the product was. I clicked demo, and was furthered confused.

Can you fit a description of your product in one sentence somewhere on the landing page?

Re: Please review my startup

#24

Post by weego »

fretlessjazz wrote: post #5
eli_s wrote: post #4

Seems like a reasonable idea. $19/month is very high for what the product does though. Any comparison to what your competitors are charging? Seems like more of a $5/month type idea.

Thanks for the comments. My competitors (uservoice.com, ideascale.com, and a few others) charge a similar base fee, but they both have a tier-based pricing structure. I'm shooting for more of an a-la-carte model that lets my customers choose which features they want. If, after a few months or so, I find that my pricing is too high, it's a lot easier to lower prices than raise them:). Thanks again!

You will only get 1 shot at making a good impression with a lot of potential customers. And not 1 shot per visit, 1 shot from launch to the point where you are a big enough name to force people who didn't like their impression to change their minds.

I personally wouldn't be so cavalier sounding about something as critical as pricing, but the best of luck to you.

Re: Please review my startup

#25

Post by jasonkester »

I couldn't find your demo/feedback site link, and it wasn't until I got back here to complain that I saw that you do actually have one. Went back to the site and still it took 30 seconds of hunting (and another minute to notice the one up top in the little bubble). Nobody off the street will give you that much time. I'd make it as big a priority on the homepage as "sign up".

And speaking of which, the biggest glaring issue with your site is that the "Support" link doesn't go to one of your own feedback sites. Why are you not using your own product? As a potential customer, the immediate answer that springs to mind is "because it's not good enough", and that's the last you'll see of me.

Re: Please review my startup

#26

Post by jasonkester »

The site doesn't do a very good job of telling me what it does.

After scanning for several seconds, I'm now aware that I can "Listen, react and retain". None of those are things I need to do right now, so away I click...

Now if you'd started off with saying something about the fact that you're for businesses and that you do customer feedback (instead of sort of whispering it up top), then we'd be getting somewhere. You see, my website might actually need to listen, react and retain stuff.

So yeah, it's pretty, and it gets a message across. Unfortunately the message it gets across is not parseable without some forknowledge of what your site does.

Here's a quick counterexample from a site I'm building right now:

http://www.fairtutor.com/

Give that link 5 seconds, then come back here and let us know if you can tell what the site does.

Re: Please review my startup

#27

Post by chrisbuchino »

I like the design but don't really get the concept other than providing feedback and others do this already, and cheaper. Idea.informer.com is completely free and uservoice.com is cheaper. Need to get either explain features better or just simplify pricing altogether.

Re: Please review my startup

#28

Post by guiseppecalzone »

jasonkester wrote: post #26

The site doesn't do a very good job of telling me what it does. After scanning for several seconds, I'm now aware that I can "Listen, react and retain". None of those are things I need to do right now, so away I click... Now if you'd started off with saying something about the fact that you're for businesses and that you do customer feedback (instead of sort of whispering it up top), then we'd be getting somewhere. Y…

Great point. This is a really interesting startup and super, super clear about what it does. I couldn't help but think about this idea -- when I was in south america and paying less than a third of the price for private tutors. Good hunting! Looking forward to your launch.
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