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Microsoft: You need to fix your Skype and Microsoft account issues, this is insane

kolemcrae.com

21–30 of 182 posts

Re: Microsoft: You need to fix your Skype and Microsoft account issues, this is insane

#21
Try using Skype for business... Your chat history is gone when you switch to another app and is not even saved on a PC. It's always the question if a chat ends up on your laptop of mobile. You frequently miss chats or have a "you missed a chat" email, even though you were logged in. It is an insanely poor product. I guess it's not where their focus is. It could easily be a Slack alternative except that it is so bad.

Re: Microsoft: You need to fix your Skype and Microsoft account issues, this is insane

#22
Looking into active directory based features in Azure (key vault, etc) convinces me that somehow active directory is to blame for a lot of the confusing account issues around Azure. I get the feeling a lot of the microsoft authentication systems are built on top of active directory, which does not seem like the most straightforward auth system out there.

Re: Microsoft: You need to fix your Skype and Microsoft account issues, this is insane

#23
I love that I can't sign up for Azure services because i need a "real" phone number and no, VOIP numbers like google voice, Microsoft's own Skype or even my actually land line (which is through my ISP and apparently classified as VOIP) won't work.

I don't have a mobile phone so that's fine, I can get texts on Google Hangouts or Skype but their account software refuses to send the verification texts to those numbers.

Fortunately there's an option to have them call you but they refuse to send call my home phone system that is registered with my name and that is a valid e911 number associated with an e911 address. A call with a Microsoft support person confirmed that nope, I can not sign up for Azure.

Re: Microsoft: You need to fix your Skype and Microsoft account issues, this is insane

#25
post #6

Earlier quoted context omitted.

As I understand it, the work account is actually tied to your company's office 365 subscription or something like that. The private account is the one created by you. If anyone knows the exact difference, please explain! Would be greatly appreciated.

That's a nice theory, but we don't have office 365 and I didn't create the account haha.

The 'non-company' account is created manually by signing up for a new microsoft account and then clicking the activation link in the email you receive.

The school/work account is somehow created by a company administrator, but I don't know exactly how or where.

Re: Microsoft: You need to fix your Skype and Microsoft account issues, this is insane

#26
post #6

It looks like [email] is used with more than one account. Which account do you want to use? - Work or school account - Personal account I get this prompt every time I try to log into Azure with my work email. If I choose the work account (the most intuitive option) my azure subscription list is empty. I have to log out and select the other option. Why is there a difference and why isn't this transparent? I am authent…

As I understand it, the work account is actually tied to your company's office 365 subscription or something like that. The private account is the one created by you. If anyone knows the exact difference, please explain! Would be greatly appreciated.

Work or school is a federated option, using ADFS to do the authentication using your company's Active Directory info. If you choose that, when you enter your work email address, it'll redirect you to your company's ADFS login page. It's used a lot with Azure AD.

Re: Microsoft: You need to fix your Skype and Microsoft account issues, this is insane

#30
post #6

It looks like [email] is used with more than one account. Which account do you want to use? - Work or school account - Personal account I get this prompt every time I try to log into Azure with my work email. If I choose the work account (the most intuitive option) my azure subscription list is empty. I have to log out and select the other option. Why is there a difference and why isn't this transparent? I am authent…

As I understand it, the work account is actually tied to your company's office 365 subscription or something like that. The private account is the one created by you. If anyone knows the exact difference, please explain! Would be greatly appreciated.

As you said. the Work/School Account is one provided by your employer (normally), and usually comes from Active Directory (or AzureAD).

The Personal accounts (also called Microsoft accounts/IDs or Live IDs) are the ones you as an individual create directly with Microsoft. The prime example would be people who've had a Hotmail account for ages, and that eventually became a Microsoft account.

The confusion comes because since a couple years ago, you can create Microsoft accounts with any e-mail that you own, be it personal, from work, hosted in gmail, hosted by your employer, hosted by yourself... You name it. So it is possible to create a Microsoft account with your work e-mail, even if your work e-mail also has a Work/School Account tied to it. All the notifications for that Microsoft account will go there, but they are not for your "Work/School Account" (also referred to as Organizational account), they are for your personal one.

Yes, it is a mess. After a while I got used to it and now I'm comfortable navigating all my identities, but it can be very annoying when you first encounter it.

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