I find it interesting that there's a general undertone that CL is being "honorable" by choosing to not make more profit. I have no doubt Craig's intentions were honorable, but in reality, his refusal to make money to fund the site's innovation is hurting society. His users are screaming "TAKE MY MONEY AND MAKE THE SITE (MY LIFE) BETTER", but he refuses to do so and everyone is worse off because of it! In a way, it's…
Or perhaps Craig simply understands his business better than you do. Are the loudest users the ones providing him with the most profit? If not, then why not ignore them? Would being involved as a true middleman leave them more open to liability when things go south? If so, why open yourself to that risk if you are already making profit? If you really think CL is so under-utilized, why hasn't a larger company bought t…
Also, it's not about listening to loud users. It's about understanding whether your users (any of them) are willing to pay you to improve the site. And, the answer to that is a resounding yes.