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Updates to our Google Voice apps

blog.google

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Re: Updates to our Google Voice apps

#22
I'm actually surprised at the dearth of updates. The cleaner interface is nice for sure, and transcription in Spanish is great (yay internationalization!), but the post is underwhelming overall. There's just vague messaging about future updates. Was hoping for more of a splash (and better app store availability, based on some comments here).

Re: Updates to our Google Voice apps

#23

As a current Fi user and former Voice user, I'm still unclear on the relationship between the two. Hangouts for Mac still rings when I get a phone call, but I can't answer the call.

I'm a fi user and I can make/receive calls and send/get texts via Hangouts on both my phone and on the web/desktop.

Re: Updates to our Google Voice apps

#26
As an xoogler, this tells me that the voice team is now staffed again. It also tells me that the executive team is thinking about reducing headcount and focus on hangouts, but still are uncertain.

Finally, it tells me that google still has no idea how to crack the messaging space, and has so no team internally that is taking charge but a bunch of teams with different approaches, all jockeying for executive support.

Google will lose this space because it lacks focus while Facebook is owning it through focus on the messenger platform and the acquisition of whatsapp.

Re: Updates to our Google Voice apps

#28

I've been a Google Voice user for 6-7 years. It became more important to me 5 years ago when I moved to the UK and ported my mobile number to GV. It's not been very pretty. We were thrown a lifeline with the Google Hangouts app taking over for the absolutely-awful Google Voice app. One of the most frustrating things about GV is that for certain SMS providers, it fails the "is this a USA number test" or "can we SMS to…

I just ran into the "this isn't a phone number" issue with Telegram this morning. It claims my Google Voice (well really Project Fi now) number is a VOIP number, so I can't use it :(.

Re: Updates to our Google Voice apps

#29
post #16
post #11

Earlier quoted context omitted.

It's absurd that consumers are left guessing which of Google's services are around for the long-haul and which are doomed. There was a time when success was the default outcome for a new Google product/service. Now it's the opposite, and the crazy thing is that Google did it to themselves.

Exactly. Where does this leave Allo? Is GVoice + Allo the intended product combination?

Nothing is certain. There is competition among internal Google teams to get the attention of the top execs but there is zero clear vision.

Google is a mess. I can't trust it.

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