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Silicon Valley Has an Empathy Vacuum

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21–30 of 140 posts

Re: Silicon Valley Has an Empathy Vacuum

#21
post #4

People had voted for Trump not because of lack of empathy, but because they were fed up with being patronized, negged, treated like children, observed, modeled and disempowered, belittled and generally discounted. And this article is not helping it.

aka, the effects of a lack of empathy

Re: Silicon Valley Has an Empathy Vacuum

#22

I'm just going to cut right through this from the start. Unlike most of my tech friends, I actually have tried to reconnect outside our privileged circles (and if you don't think that's what they are, you're kidding yourself). And you know what I found? A lot of echoes of the personal past. Lets face it. A lot of techies — engineers specifically — are who they are because they were socially rejected in younger years.…

I don't know, as you get older you find more things you can bond with the people that used to ostracize you in the Lord of the Flies microcosm that was Junior High/High School.

Work, bills, health and fitness, homes, kids, pets, where we want to go on vacation, hell I watch about three sports games a year and that seems to be enough to bond over sports, even.

I don't really have a problem getting along with people I would have never talked to in high school because as an adult I now have a lot more similar experiences I can talk with them about.

And now that technology is literally everywhere and used by pretty much everyone nowadays, as long as I dumb that down a bit I can discuss that with them too.

Re: Silicon Valley Has an Empathy Vacuum

#23

It's not a private company's job to have empathy for the people affected by progress. Don't get me wrong, I have plenty of empathy. But petitioning private companies to change their ways will get you exactly nowhere unless it comes with a corresponding profit motive. It's the government's job to redistribute wealth and income to the needy, and provide safety nets and retraining opportunities for people whose industri…

Right on. Silicon Valley may have an empathy vacuum/problem, but let's place the blame for this problem where it really lies: government policy makers. They are the ones that have watched globalization gut the middle class, while sitting back and collecting their fat stock grants and salaries for sitting on the board of the companies that are the beneficiaries of these policies. We need universal basic income to soft…

caveat: not a majority

Re: Silicon Valley Has an Empathy Vacuum

#24
There's a lot of clear failures of technology, especially coming out of Silicon Valley, to mesh well with society which highlights how difficult these companies have grasping real people and their emotions.

Security vs. privacy is the big one for me. Companies like Google try to treat "privacy" like it's an ACL: You either make something private or public, and if it's public, we can disseminate it. In reality, people do lots of things publicly within a narrow scope of attention. I post stuff on roleplaying websites which are publicly available to the Internet, but I wouldn't point them out to the people I work with, and they'd never see them, normally. I don't want Facebook or anyone else recommending them to my coworkers just because I may have people from both of my social circles friended on Facebook.

With Silicon Valley companies hiring for "culture fit" over other qualifications, they surround themselves with long hours with only people who think like they do. Since a lot of people move to work in Silicon Valley, they're likely more distant from siblings and parents than the average worker as well. It's unsurprising folks have a difficult time understanding everyone else's problems, because they experience them so little. I've long wished a few Google designers would be forced to help some senior citizens figure out how to use Gmail.

Re: Silicon Valley Has an Empathy Vacuum

#25

I'm just going to cut right through this from the start. Unlike most of my tech friends, I actually have tried to reconnect outside our privileged circles (and if you don't think that's what they are, you're kidding yourself). And you know what I found? A lot of echoes of the personal past. Lets face it. A lot of techies — engineers specifically — are who they are because they were socially rejected in younger years.…

Clearly trying to "reconnect" with people you never got along with in the first place wouldn't ever work. But I wonder if you'd have the same problems if you didn't consider yourself a different breed than non tech folk.

Re: Silicon Valley Has an Empathy Vacuum

#26

It's not a private company's job to have empathy for the people affected by progress. Don't get me wrong, I have plenty of empathy. But petitioning private companies to change their ways will get you exactly nowhere unless it comes with a corresponding profit motive. It's the government's job to redistribute wealth and income to the needy, and provide safety nets and retraining opportunities for people whose industri…

That lack of empathy might come back to bite those companies in the ass later on though when the people affected start to vote for politicians who promise to protect their jobs by heavily taxing companies who use/focus on automation.

Re: Silicon Valley Has an Empathy Vacuum

#27
> If you are Amazon, you have to acknowledge that you are slowly corroding the retail sector, which employs many people in this country. If you are Airbnb, no matter how well-meaning your focus on delighting travellers, you are also going to affect hotel-industry employment.

> Otto, a Bay Area startup that was recently acquired by Uber, wants to automate trucking—and recently wrapped up a hundred-and-twenty-mile driverless delivery of fifty thousand cans of beer between Fort Collins and Colorado Springs. From a technological standpoint it was a jaw-dropping achievement, accompanied by predictions of improved highway safety. From the point of view of a truck driver with a mortgage and a kid in college, it was a devastating “oh, shit” moment. That one technical breakthrough puts nearly two million long-haul trucking jobs at risk.

Ok, and? What exactly do you expect these companies to do? Is it Otto's responsibility to provide new jobs to all the displaced truck drivers? Or should they just shut themselves down, letting all the benefits of self-driving trucks come to naught?

> we need to learn about those who are threatened by it.

I don't see what the author expects to happen here. To the extent that people get screwed over by the free market and we, as a society, want to do something about that, that's clearly the government's job.

And if people vote for representatives that oppose stronger social safety nets, as people literally just did a couple weeks ago(1), then apparently our country -- not Silicon Valley, but the whole voting populace -- is not interested in providing additional assistance to those hurt by technological advancement.

1 - with the obvious caveat about the popular vote

Re: Silicon Valley Has an Empathy Vacuum

#28
post #23

Earlier quoted context omitted.

Right on. Silicon Valley may have an empathy vacuum/problem, but let's place the blame for this problem where it really lies: government policy makers. They are the ones that have watched globalization gut the middle class, while sitting back and collecting their fat stock grants and salaries for sitting on the board of the companies that are the beneficiaries of these policies. We need universal basic income to soft…

caveat: not a majority

A majority of the ones that matter (live in battleground states).

Re: Silicon Valley Has an Empathy Vacuum

#29

This Neo-Luddism feels really misplaced. Do you know why some people are getting the short end of the stick? It's because the educational system has failed them by wasting their youth and giving nothing in return. But I can't blame a guy who founded a SV-centric blog to see all problems through a SV-centric lens.

It still remains to be seen if the Luddites were wrong or merely early -- that's the very thing under discussion!

Great PR to use their name as an insult before resolving whether they're right or not.

Re: Silicon Valley Has an Empathy Vacuum

#30
post #10
post #4

People had voted for Trump not because of lack of empathy, but because they were fed up with being patronized, negged, treated like children, observed, modeled and disempowered, belittled and generally discounted. And this article is not helping it.

Indeed, and this: http://www.unz.com/freed/uniquely-talented/

>"Everybody worked for Trump. He couldn’t lose."

Hillary comfortably won the popular vote, and something like 100,000 voters in strategic states were what swung the election to Trump. "He couldn't lose" is a lot different from "he could win", and is a ridiculously strong claim that nobody who believes in evidence and logic-based reasoning would have made previous to Nov. 9th.

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