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Admiral to price car insurance based on Facebook posts

theguardian.com

21–30 of 52 posts

Re: Admiral to price car insurance based on Facebook posts

#21
post #8

Earlier quoted context omitted.

Or they stop posting what they really think and instead post in a style that gives them the best price.

I can see it spawning a few parody accounts but, more likely, not worth the time required to build a plausible profile?

if the review is automated you just have to make an account plausible to the machine.

Re: Admiral to price car insurance based on Facebook posts

#22
Won't this cause people to game the system to get discounts? I'm sure once people learn more about the internals (some of which have been revealed in the article), they could change their online behavior (not necessarily offline) to make it more suited to what gets a better value for them. Or they could even have multiple accounts - one to show a good face to such companies and another that's a personal account (even though this is not in line with Faceboook's ToS). This in turn could mean that the company would be relying on curated and made up information to make decisions.

Re: Admiral to price car insurance based on Facebook posts

#23

Earlier quoted context omitted.

I would assume things like income and education are already now used in this kind of pricing decisions.

Indeed, often acquired directly, but most often supported through proxies, which often have multiple partial correlations, such as, median house price in the applicant's area, crime rate in the applicant's area, applicant's job title, etc.

That's a good point - maybe this is just the de-cloaking of what already goes on based on a really specific example. Will we generally accept it though, when it's laid out so plainly?

Re: Admiral to price car insurance based on Facebook posts

#24
"You will only get discounts"

Yeah right, that is not how insurance works. The cost per year for an insurance company is relatively stable and simply the chance a person crashes * the average cost of a crash * the amount of people insured. The other customers, without FB or who use a lot of exclamation marks will thus pay for a higher amount of the total costs. This gives them an incentive to go to a fair insurance company.

Re: Admiral to price car insurance based on Facebook posts

#26
post #2

Good. Hopefully this will make people more aware of the consequences of what they share on the internet. With the IP bill in parliament at the moment looking set to pass with minor amendments, this could not be more timely.

That IP bill is a horror show and it's passing with a wink and a nod, I'm fast losing what little faith I had in Government to do the right thing. We seem to have the worst government we've had in my life time (or perhaps I'm just politically more aware of whats going on).

Id be more worried by misuse of personal data by insurance companies who have no oversight at all.

Re: Admiral to price car insurance based on Facebook posts

#27

And there goes FB's business model. Nobody is going to post anything once people realize their money is at stake. This seems like a good opportunity for a new friends and family social network.

new service idea: PR friendly facebook accounts. Pay £1 / month to have a 2nd facebook account with auto generated posts that get you discounts on car insurance.

It could also fake fitness bands data, since they are eligible for insurance discounts as well.

Re: Admiral to price car insurance based on Facebook posts

#30
post #7

It's interesting because they clearly believe they have workable actuarial data to support this, so in many ways good on them for using the data that's available. On the other hand, based on the examples given, it seems this is going to penalise people using language incorrectly - which I would assume can be strongly correlated with poor education. So on that basis, they're going to be saying that poor people are wor…

I would assume things like income and education are already now used in this kind of pricing decisions.

To a point, yes. I don't think they are allowed to know the income in the US - and I'm not sure they can ask your education either.

But they do use credit score, which negatively affects poor people. They say it is because people with poor credit are more likely to file a claim (note it isn't because of poor driving, just simply ability to cover a smaller incident).

They also use crime rates in an area, how far you drive to work, whether or not you have off street parking - and if that parking is by your house or not. All indicators of a person's finances.

Civil status affects insurance rates - after getting divorced, my rates increased. I've never had a ticket nor an accident. (I think they lower after marriage - somehow, you are assumed to be more responsible even though nothing else changed).

It is amazing how much doesn't depend on your actual driving habits. I understand some of it (ie, crime rate, how much you drive to work) because it does increase risk, but not things like whether or not I'm married.

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