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Samsung temporarily halts production of Galaxy Note 7

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21–30 of 45 posts

Re: Samsung temporarily halts production of Galaxy Note 7

#22
post #12

Hopefully now people will realize that every battery powered laptop and phone on an airplane is a potential bomb.

It will be interesting if any major air carriers decide to ban the brand from flight. with regards to your comment the industry should strive to show otherwise and there should not be any reason to not be able to predict this type of failure occurring at the device level. there certainly have to be some telltale signs that are detectable

I haven't heard about that yet, but, there has already been an instance where a plane was evacuated over a Note 7 catching fire.

Re: Samsung temporarily halts production of Galaxy Note 7

#23
post #14

Samsung has been dragging their feet on this. Their response has lacked clarity and urgency. Paradoxially this kind of tepid circumspect response designed to first protect the brand has a far greater chance of damaging the brand permanently than coming clean unequivocally and proactively taking full responsiblity. The second approach you take a loss but live to fight another day, the first the public begin to harbour…

I don't think they were trying to protect the brand, they were trying to protect their bank balance by avoiding recalling, replacing and ultimately scrapping the product line.

But they already had recalled the model, the first version, which can be exchanged for what was supposed to be a 'safe' model. Didn't work out for them.

Re: Samsung temporarily halts production of Galaxy Note 7

#24
post #12

Hopefully now people will realize that every battery powered laptop and phone on an airplane is a potential bomb.

It will be interesting if any major air carriers decide to ban the brand from flight. with regards to your comment the industry should strive to show otherwise and there should not be any reason to not be able to predict this type of failure occurring at the device level. there certainly have to be some telltale signs that are detectable

On Lufthansa flights you are not allowed to have Note 7s powered on. They make a special announcement about it.

Re: Samsung temporarily halts production of Galaxy Note 7

#25
post #12

Hopefully now people will realize that every battery powered laptop and phone on an airplane is a potential bomb.

It will be interesting if any major air carriers decide to ban the brand from flight. with regards to your comment the industry should strive to show otherwise and there should not be any reason to not be able to predict this type of failure occurring at the device level. there certainly have to be some telltale signs that are detectable

Im not talking about defects, but malicious tampering.

I may not be able to get a bomb on board, but I sure as shit can short circuit a laptop battery and start a fire.

Re: Samsung temporarily halts production of Galaxy Note 7

#26
post #4

Earlier quoted context omitted.

This is certainly not the first such case and it's unlikely to be the last. I recall Sony having numerous recalls related to similar issues. It's the nature of dense energy storage media to run into problems if the energy is allowed to be released too quickly, but the characteristics of Li-ion do make it more conducive to cause these type of incidents. Battery university has a nice explanation of the typical causes h…

>if the energy is allowed to be released too quickly Wasn't this the problem? That the kernel was drawing too much voltage from the battery, or something like that I read.

Little wording issue there if this is the case it probably drew too much current causing a massive voltage drop overheating and causing a runaway condition.

Re: Samsung temporarily halts production of Galaxy Note 7

#27
post #12

Hopefully now people will realize that every battery powered laptop and phone on an airplane is a potential bomb.

Anything with a dense energy source is somehow problematic in a closed space in the sky. Maybe they'll force people to put batteries somewhere safe during the flight, and offering safe power lines on seats. Reminds me of new high speed trains that have usb sockets in the back of each seat so people can charge or use their devices.

Re: Samsung temporarily halts production of Galaxy Note 7

#28
post #24

Earlier quoted context omitted.

It will be interesting if any major air carriers decide to ban the brand from flight. with regards to your comment the industry should strive to show otherwise and there should not be any reason to not be able to predict this type of failure occurring at the device level. there certainly have to be some telltale signs that are detectable

On Lufthansa flights you are not allowed to have Note 7s powered on. They make a special announcement about it.

It doesn't seem to matter that the phone is powered down, as shown by this incident on a South West airlines flight where the Note 7 caught fire after it was powered down.

Here's an excerpt from an interview by The Verge on this incident [1]:

"Green said that he had powered down the phone as requested by the flight crew and put it in his pocket when it began smoking."

[1]: http://www.theverge.com/2016/10/5/13175000/samsung-galaxy-no...

Re: Samsung temporarily halts production of Galaxy Note 7

#29

Samsung has been dragging their feet on this. Their response has lacked clarity and urgency. Paradoxially this kind of tepid circumspect response designed to first protect the brand has a far greater chance of damaging the brand permanently than coming clean unequivocally and proactively taking full responsiblity. The second approach you take a loss but live to fight another day, the first the public begin to harbour…

Honestly, I thought their initial response was fine. There were probably a few too many incidents before a recall was announced, but it happened pretty quickly, and you have to give them a bit of time to do their own internal "what the hell is going on" assessment. Fairly quickly though, they announced a global recall, communicated what to do to their customers, and said all the right things to make it right. My wife bought one the day after launch. Once the recall started, there was nothing tepid or ambiguous. She got multiple direct communications laying out the steps to take for the recall.

The big problems are (a) they didn't actually seem to get it fixed, (b) they didn't actually seem to get it fixed, and (c) the appearance (and possible reality) that they cut corners initially to get to market before the iPhone.

Re: Samsung temporarily halts production of Galaxy Note 7

#30
post #12

Hopefully now people will realize that every battery powered laptop and phone on an airplane is a potential bomb.

An unlikely-to-happen view from a different perspective - if other manufacturers' devices exhibit the same issue, we could probably, just probably, start having devices with removable batteries. The airlines could charge passengers to have the batteries stowed away in a "safe" condition (whatever it takes to keep them from catching fire even when isolated).

I'm not the first to think about or wish for this. Many sites have (coincidentally) mentioned or wondered about the same.

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