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Facebook recommended that a psychiatrist’s patients friend each other

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Re: Facebook recommended that a psychiatrist’s patients friend each other

#21

TLDR#1: The investigation still didn't reveal exactly how this happened. TLDR#2: The recommendation to "prevent" these issues on the individuals side is, "Lisa’s medical community has started recommending that patients concerned about privacy not log into Facebook or other social media accounts at medical offices, or even leave their phones in their cars during appointments. " This is about as practical as recommendi…

So basically don't install Facebook or Whatsapp try to use the Facebook website if you can or better yet don't use Facebook at all on your phone if you value your privacy.

It's sad that we are at this stage but it's mostly our fault for being so complacent with companies doing these kinds of things.

If people stopped using their service when they did these kinds of things they would change their behaviour really quickly but most people don't know or care that this is happening.

Re: Facebook recommended that a psychiatrist’s patients friend each other

#22

Earlier quoted context omitted.

I'm not sure how they get it at all, except via contact list mining. It makes sense that the doctor's phone number is part of her Facebook account. It does not make sense that her patients, who have not added her as a "friend" there, would nonetheless have explicitly told Facebook her number from their end. (I don't even think that's a thing you can do.)

Facebook will happily slurp your entire contact list even if you're not FB friends with all of them. And the algorithms almost certainly know and take into account having someone in your contacts as a way to build a graph of relationships.

For several official numbers (local taxi company, local police station, local pizza place) I've been random people's names and facebook profile pictures be added to the phone contact where the app has been installed and asked to sync "profile pictures to contact list". This must be people on facebook that jokingly puts in one of these well known phone numbers in their profile, but these strangers then start to appear and take over otherwise reasonable "local pizza" type phonebook entries on completely unrelated people's phones...

Re: Facebook recommended that a psychiatrist’s patients friend each other

#23

TLDR#1: The investigation still didn't reveal exactly how this happened. TLDR#2: The recommendation to "prevent" these issues on the individuals side is, "Lisa’s medical community has started recommending that patients concerned about privacy not log into Facebook or other social media accounts at medical offices, or even leave their phones in their cars during appointments. " This is about as practical as recommendi…

Especially since odds are the data being correlated comes from the contact lists in her patients' phones. Even successfully confounding geolocation won't solve that.

The other tricky thing is, even a single lapse in forgetting to turn the phone off, or bringing it with you is enough to undo all vigilance ever. I don't see it as feasibly, especially for people that are anxious or distracted by something more important on their mind.

Re: Facebook recommended that a psychiatrist’s patients friend each other

#24
post #21

TLDR#1: The investigation still didn't reveal exactly how this happened. TLDR#2: The recommendation to "prevent" these issues on the individuals side is, "Lisa’s medical community has started recommending that patients concerned about privacy not log into Facebook or other social media accounts at medical offices, or even leave their phones in their cars during appointments. " This is about as practical as recommendi…

So basically don't install Facebook or Whatsapp try to use the Facebook website if you can or better yet don't use Facebook at all on your phone if you value your privacy. It's sad that we are at this stage but it's mostly our fault for being so complacent with companies doing these kinds of things. If people stopped using their service when they did these kinds of things they would change their behaviour really quic…

> ...it's mostly our fault for being so complacent with companies doing these kinds of things.

> ...most people don't know or care that this is happening.

You seem to contradict yourself.

Re: Facebook recommended that a psychiatrist’s patients friend each other

#25

The phonebook hypothesis seems most plausible to me (especially considering that WhatsApp is owned by facebook). All those apps gaining access to a phonebook is a privacy disaster.

You would be surprised just how few people know Facebook owns WhatsApp. When I mention it to my non-tech friends, they are first surprised, and then nod their heads like its no big deal, and then a few weeks later exclaim utter surprise at some new privacy intrusion.

Someone should start a project with the sole purpose of mining all kinds of personal data about FB employees from Facebook/Google and publish it as a Kaggle dataset for mining. Wonder how they would feel about that?

Re: Facebook recommended that a psychiatrist’s patients friend each other

#26
post #23

Earlier quoted context omitted.

Especially since odds are the data being correlated comes from the contact lists in her patients' phones. Even successfully confounding geolocation won't solve that.

The other tricky thing is, even a single lapse in forgetting to turn the phone off, or bringing it with you is enough to undo all vigilance ever. I don't see it as feasibly, especially for people that are anxious or distracted by something more important on their mind.

You know, it really says something about our industry that our preeminent modern accomplishment requires everyone to choose, blindly and unaware, among effective social nonexistence, espionage-grade opsec, or the kind of radical transparency that no one but maybe a performance artist would even have contemplated just a few years ago.

Re: Facebook recommended that a psychiatrist’s patients friend each other

#27

The phonebook hypothesis seems most plausible to me (especially considering that WhatsApp is owned by facebook). All those apps gaining access to a phonebook is a privacy disaster.

You would be surprised just how few people know Facebook owns WhatsApp. When I mention it to my non-tech friends, they are first surprised, and then nod their heads like its no big deal, and then a few weeks later exclaim utter surprise at some new privacy intrusion. Someone should start a project with the sole purpose of mining all kinds of personal data about FB employees from Facebook/Google and publish it as a Ka…

I'm not sure what you see that helping.

Re: Facebook recommended that a psychiatrist’s patients friend each other

#28
post #21

TLDR#1: The investigation still didn't reveal exactly how this happened. TLDR#2: The recommendation to "prevent" these issues on the individuals side is, "Lisa’s medical community has started recommending that patients concerned about privacy not log into Facebook or other social media accounts at medical offices, or even leave their phones in their cars during appointments. " This is about as practical as recommendi…

So basically don't install Facebook or Whatsapp try to use the Facebook website if you can or better yet don't use Facebook at all on your phone if you value your privacy. It's sad that we are at this stage but it's mostly our fault for being so complacent with companies doing these kinds of things. If people stopped using their service when they did these kinds of things they would change their behaviour really quic…

> So basically don't install Facebook or Whatsapp try to use the Facebook website if you can or better yet don't use Facebook at all on your phone if you value your privacy.

I've been doing this for years now, and you know what? I don't miss it at all. I use the Facebook website from my computer, and that's A-OK.

Re: Facebook recommended that a psychiatrist’s patients friend each other

#29

The phonebook hypothesis seems most plausible to me (especially considering that WhatsApp is owned by facebook). All those apps gaining access to a phonebook is a privacy disaster.

I recommend that we all add the office number of a health care professional we don't need to our phone book. It will muddy the water just a little bit.

Re: Facebook recommended that a psychiatrist’s patients friend each other

#30

> “Without additional information from the people involved, we’re not able to explain why one person was recommended as a friend to another.” Such a terrible excuse. FB you only have one job! Fail.

Facebook must understand how weird that sounds. How can they not know why people are recommended to each other? They really do need to dig into the issue, if in fact they don't know. Because something seriously need to be excluded from their recommendation algorithm if the article is true.

In fact, they can expect very serious investigations throughout Europe if someone complains about it to their local information commissioners or equivalent here.

If they are in fact sucking in contact details from users phones and using them for matching and recommendations, that would seem to be something that would be serious enough to likely require express consent (in other words: users taking an explicit action, rather than being "opted in" implicitly by agreeing to a TOS or similar) under EU data protection regulations.

Not a lawyer, but I'd be surprised if there isn't one or more data protection violations lurking in there somewhere.

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