Something that's puzzled me for a while: why haven't we hit "peak office" yet? Why are there still so many people working in offices? By now, we should have many abandoned office blocks, much as we have abandoned factories in the Rust Belt. But that's not happening. We have all this office automation, but too many people in offices. Are marketing cost and G&A (general and administrative) increasing as a fraction of c…
If nothing else, it's because people like to separate their living space from their working space. For reasons ranging from Easier To Get Into Work Mode, to No Screaming Toddlers. It turns out renting office space or a big enough apartment/house to have an extra office is expensive. Wouldn't it be nice if somebody else paid for that? Perhaps somebody who also pays you and can then recuperate this cost with scale by p…
The Great Productivity Puzzle
21–30 of 123 posts
Re: The Great Productivity Puzzle
#22I normally take a dim view of economics and this article is worse than usual. My complaint is the massless, frictionless world of economics does not take real world forces into account. > technological advancement just ain’t what it used to be. We're about to see millions of human roles vaporize when automated driving hits home. This isn't like the dishwasher or desktop calculator. We've already seen self checkout st…
In particular, we're seeing challenges, from within the economic establishment, of the prevailing view of the past 60 years or so that economic growth is normal and perpetual.
On your first point: Gordon illustrates this in exquisite detail, but the impacts of technological innovation (vs. the rate of innovative change disrupting procedures, devices, companies, etc.) have fallen tremendously over the past 150 years. Gordon looks at the period 1870 - 2015, divide roughly into three (almost) 50 year periods: 1870 - 1920, 1920 - 1970, and 1970 - present.
In the first 50 years, you saw virtually all the innovations you will find around you today, in at least some form. Steam power, electrical generation (and light, heat, motion, sound recording & transmission), radio, elevators, cinema, sanitation and sewage (far more responsible for improved life expectency than all the rest of medicine), elevators, skyscrapers, and most of all, petroleum and its consequences: cars, trucks, power tools, plastics, and more.
It's almost easier to list what didn't develop: TV, penicillin, DNA, computers, lasers, nuclear power, gas turbines, and satellite launch capabilities.
What developed from 1920 - 1970 were the applications and utilisations of those technologies.
Gordon notes that the home of 1920 was connected to five networks: water, gas, electricity, sewage, and phone. I'd add two more: the postal and package delivery networks, which whilst not fully end-to-end, provide the foundation of the Amazon of its age, Sears, Roebuck and Company.
The fundamentally new technologies from 1970 to present have been far fewer, almost entirely concentrated into communications, information and entertainment, and have had vastly smaller impacts on work, home life, health, and transport than the innovations of 1870-1920 and applications of 1920-1970. (Again: covered in detail by Gordon.)
On productivity-enhancement as capital goods: I'm finding your argument unpersuasive. Capital equipment, the energy to drive it, and its organisation are key to productivity. Much now derives from how pieces are organised -- WalMart and Amazon are as much logistical companies as anything else. But yes, capital plays a huge role.
Of the kitchen, your third point: again, the contrast is the kitchen of 2015 vs. 1970 vs. 1920 vs. 1870.
In 1920 you may well have had a wood-burning stove (gas was being introduced), no refrigerator, in some homes no running water (Gordon highlights the total amount of hauling that was required in the 1870 home: water, wood, and food in, various wastes out, little arriving on its own).
The change 1870 - 1920, 1920 - 1950, 1950 - 1970, and 1970 - 2015 of kitchen appointments has shown a tremendous fall in rate. That microwave your kids can't be bothered to use didn't exist in the 1970 kitchen, but that's about it.
VW's behavior may well be a consequence of firms pressurised to ever-increasing returns in light of declining rates of growth, or of declining absolute productivity.
Re: The Great Productivity Puzzle
#23I normally take a dim view of economics and this article is worse than usual. My complaint is the massless, frictionless world of economics does not take real world forces into account. > technological advancement just ain’t what it used to be. We're about to see millions of human roles vaporize when automated driving hits home. This isn't like the dishwasher or desktop calculator. We've already seen self checkout st…
12 years ago 4 of these shops opened in my university town. All are now broke/discontinued. They were expensive, difficult, slow, ... generally not usable except perhaps for using them as a coke machine. I do think there are ways to get it fixed but no way the current batch of designs is going to take over from convenience stores.
> Bullshit as well. Hardware is rapidly approaching free as services dominate. Plus most of our readers shift capex to opex by cloud hosting, for example. Furthermore, offshoring and free trade means you won't invest in equipment because you're not even making the widgets any more, in house.
Note that from a purely financial point of view, shifting capex to opex is usually a bad deal. Think sell and lease-back services. In the financial department, absent short term thinking (heh), there should be a big break on this behavior.
> Mostly irrelevant when "instant gratification isn't fast enough". Our kids can't even be bothered to microwave something in 30 sec, so prepackaged convenience, dominates households.
I hadn't thought of it like that yet. But come to think of it, you're right.
> Finally, what does corporate malfeasance (eg VW emissions, banking crisis, LIBOR fraud etc) do to productivity?
When they don't get caught, it increases it. Until it becomes so pervasive as to destroy trust in the system. Then it crashes to zero. That is why there is significantly more tolerance towards it when there are huge problems (think 2009-2010), as fixing it would cause more damage. Sadly clearly some management folks have realized this.
Re: The Great Productivity Puzzle
#24I hear classic economic thinking is that productivity gains lead to higher wages. But could the causation be reversed? Cheap labor tends to disincentivize innovations that can lead to productivity gains. Perhaps we're entering a period where there are simply too many people for too few jobs. This keeps unemployment high, wages flat, and removes the incentive for companies to invest in automation.
Jobs that aren't labour-intensive are typically higher and higher skilled. IMO there are too few highly skilled people in many skilled professions, especially in countries like the UK, which no longer have a robust apprenticeship system. Shoddy work is the order of the day. If there were more people competing for the jobs, I'd expect lower prices and higher quality.
And tech? It's almost impossible to hire really good people.
Re: The Great Productivity Puzzle
#25Yes, things like Google Search must be increasing productivity. But at the same time the amount of time dedicated to infotech entertainment addiction is going through the roof. I wonder how much productivity the hours of Facebooking at work is costing us.
Those are things being sold, that people want. How is this anything but a large positive for the economy ?
Re: The Great Productivity Puzzle
#26Re: The Great Productivity Puzzle
#27Earlier quoted context omitted.
Well, the official GDP numbers also don't count the value of sunshine and rainbows -- because that's not what they're created to measure. If you get a lot of value from something you pay nothing for, and it doesn't increase your job output in dollars and cents, then there's no reason it should increase GDP.
Sunshine and rainbows aren't produced by the economy. Google searches are, even though they are free. If we're talking about how good the economy is, I'd argue that we should count all the good (and bad) that the economy is doing, not just the GDP.
These are indirect costs, but they still have an overall economic effect.
You could argue - perhaps with some justification - that the net value generated by Google search is more than the net economic costs. That would be an interesting thing to try to estimate, and so far as I know no one has attempted it.
But that just highlights the underlying problem, which is that most mainstream economic models are completely unfit for purpose.
We're trying to run a 21st century economy using banking systems that haven't changed in principle since the 15th century, and econometrics that have barely evolved since the 19th century.
And all of that happens with a huge political bias that overestimates the value of some activities - including speculation, and other forms of wealth capture - and underestimates the value of authentic wealth generation.
In fact no one knows how well the economy is doing, because we barely have any idea what an economy is - certainly not in 21st century terms, where "the economy" is clearly a global pattern of resource flows, innovation, and future potential, not just an epiphenomenon of national or corporate accounting.
Not calculating GDP correctly is a tiny symptom of that. A full solution is probably going to need a complete reinvention of the entire field.
Re: The Great Productivity Puzzle
#28Something that's puzzled me for a while: why haven't we hit "peak office" yet? Why are there still so many people working in offices? By now, we should have many abandoned office blocks, much as we have abandoned factories in the Rust Belt. But that's not happening. We have all this office automation, but too many people in offices. Are marketing cost and G&A (general and administrative) increasing as a fraction of c…
If nothing else, it's because people like to separate their living space from their working space. For reasons ranging from Easier To Get Into Work Mode, to No Screaming Toddlers. It turns out renting office space or a big enough apartment/house to have an extra office is expensive. Wouldn't it be nice if somebody else paid for that? Perhaps somebody who also pays you and can then recuperate this cost with scale by p…
Re: The Great Productivity Puzzle
#29I remember the first verse of this song, back in the '90s when economists were wondering if information technology was a productivity sink. All of this new fun stuff was everywhere, but productivity measurements were going down. At the same time, just-in-time inventory management was acknowledged as the greatest innovation since sliced bread---and you can't do that without information technology. And the changes since then have only made IT more central and that has reduced the friction to do essentially everything else.
Re: The Great Productivity Puzzle
#30Earlier quoted context omitted.
If nothing else, it's because people like to separate their living space from their working space. For reasons ranging from Easier To Get Into Work Mode, to No Screaming Toddlers. It turns out renting office space or a big enough apartment/house to have an extra office is expensive. Wouldn't it be nice if somebody else paid for that? Perhaps somebody who also pays you and can then recuperate this cost with scale by p…
I might be misunderstanding your parent's comment but I think the question wasn't, "why are people still doing their work from offices?" and more, "what are all those people in offices still working on?" There's a lot of work that feels like it should have been automated out of existence and yet there are still lots of people working on it.