Instagram, instead of focusing on making important improvements to its own app and platform, decide to clone Snapchat. Color me surprised.
Things that are shit with IG and still require attention:
- there is no real onboarding experience [1]
- good luck contacting a human that works at Instagram with a support query as a user [2]
- good luck contacting a human that works at Instagram with a support query as a developer [2]
- developer libraries are abandoned [3]
- the API is a joke.
- There is still a lack of support for HD photography.
- The 3rd party developer experience is ... well ask some of your peers and you'll quickly find out.
[1] Someone at Instagram, for the love of the internet just do some reading up on this. Here's an article to get you started: https://medium.com/@scottbelsky/crafting-the-first-mile-of-p...
[2] unless you stalk them on Twitter. That's not creepy at all though, is it?
[3] https://github.com/facebookarchive/instagram-ruby-gem