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Dropbox ignores user's complaints of poor performance for almost a year

dropboxforum.com

21–30 of 58 posts

Re: Dropbox ignores user's complaints of poor performance for almost a year

#22

Poor performance, broken in Windows when using roaming profiles, storing binaries in the user's roaming AppData folder on Windows, DLL injection in Windows and god-knows-what in OS X to alter Explorer & Finder icons, low base storage. The only thing Dropbox has going for it is that somehow, everyone else is worse. Core syncing and client reliability is just trash across the board for all the other providers. But Drop…

They were injecting code in to the Finder too. No doubt this is why Finder Sync Extensions[1] were created, because it's a support nightmare. (Well, and also because that code injection vector was eliminated in El Capitan.)

[1] https://developer.apple.com/library/ios/documentation/Genera...

Re: Dropbox ignores user's complaints of poor performance for almost a year

#23

Typical Dropbox... I've been bugging them about a solution to the file limit for at least a year with no response. I finally got a (public) response by tweeting at them. They said they would follow up with me and they never did. Even a "we can't fix this" would be better than the dead air I've received. I really don't know how they intend to compete with the software giant's similar offerings if it's not via superior…

inotify has a limit on how many watches can be held. I don't think that 300k limit is particular to Dropbox, any tool working on the same principle will hit that limit.

Re: Dropbox ignores user's complaints of poor performance for almost a year

#24

Poor performance, broken in Windows when using roaming profiles, storing binaries in the user's roaming AppData folder on Windows, DLL injection in Windows and god-knows-what in OS X to alter Explorer & Finder icons, low base storage. The only thing Dropbox has going for it is that somehow, everyone else is worse. Core syncing and client reliability is just trash across the board for all the other providers. But Drop…

I think Google is faster at file sync than Dropbox. "Best in class sync" may have been true a few years ago.

Then again no one is perfect. I've seen the green check mark missing from all my files in Google Drive at different times.

Most of us are complaining about services we use for free.

Re: Dropbox ignores user's complaints of poor performance for almost a year

#25
post #7

Wow, guess I'm the only one who never noticed performance issues on my Macs. I remember when Google Drive first came out years ago, the client caused the system to slow to a halt, so I stopped using it. I'm sure it got fixed, but it only takes one bad experience to kill it for a user. Interesting thread.

I've had a similar experience. I've never noticed a problem with Dropbox. Of course, I'm not running tools that show me battery consumption of apps and such on my Mac. Battery lasts long enough that it's never been a problem to look into. I also had trouble with early versions of Google Drive. Maybe it's time to give it a try again. The problem I had was that drive thought all of my files had changed every day and st…

On my macbook pro Google Drive has improved but still causes trouble and generally runs much slower than dropbox, which has always run flawlessly.

Re: Dropbox ignores user's complaints of poor performance for almost a year

#26

Poor performance, broken in Windows when using roaming profiles, storing binaries in the user's roaming AppData folder on Windows, DLL injection in Windows and god-knows-what in OS X to alter Explorer & Finder icons, low base storage. The only thing Dropbox has going for it is that somehow, everyone else is worse. Core syncing and client reliability is just trash across the board for all the other providers. But Drop…

What bothers me about Dropbox is that many of the complaints I had 7 years ago are still there...

For instance, I can't exclude folders and extensions, which messes up my workflow a lot (e.g. I can't exclude .git folders)

Re: Dropbox ignores user's complaints of poor performance for almost a year

#27
post #20
post #5

Dropbox is in my opinion synonymous with poor performance. The client always consumed way too much CPU. On a Mac, Dropbox will react to changes anywhere in the filesystem, and consume excessive amounts of CPU even if the files you work on have nothing to do with Dropbox. If you use selective sync, stuff that lands in folders not synced to your computer will still cause Dropbox to consume CPU. Storing a lot of files i…

Why would you put your git repo in DropBox? That seems counter-intuitive to me. I specifically keep anything in a VCS out of DropBox since then you're versioning stuff twice.... I have just under 150,000 files in DropBox and haven't noticed any performance issues. DropBox rarely shows up in Activity Monitor's first 20 CPU users (unlike MediaFire which is usually burning CPU for no reason and only managing 200 files).…

Dropbox = real time, automatic, versioned backup of all files in your entire project, making you and your work safe from deleting files, accidentally overwriting files etc, all the time.

Git = not that.

Re: Dropbox ignores user's complaints of poor performance for almost a year

#28
I find this very strange, as the major file synchronization client that I work on doesn't have this problem. We use the fsevents API, and it's pretty localized to the folders we monitor.

(I will admit that we have performance issues when users sync more than 100,000 files; but that's more due to fundamental limits of what you can do in a user-mode application.)

Perhaps Dropbox is just trying to trap deleting / moving / renaming the Dropbox folder? That's something that's tricky to do; and we had to disable our technique to do it because it had too many side effects.

Re: Dropbox ignores user's complaints of poor performance for almost a year

#29

Poor performance, broken in Windows when using roaming profiles, storing binaries in the user's roaming AppData folder on Windows, DLL injection in Windows and god-knows-what in OS X to alter Explorer & Finder icons, low base storage. The only thing Dropbox has going for it is that somehow, everyone else is worse. Core syncing and client reliability is just trash across the board for all the other providers. But Drop…

What bothers me about Dropbox is that many of the complaints I had 7 years ago are still there... For instance, I can't exclude folders and extensions, which messes up my workflow a lot (e.g. I can't exclude .git folders)

Years ago I tried to buy a gift subscription of Dropbox for a friend so we could collaborate.

Still impossible.

These guys can't even manage GIFT CERTIFICATES, I'm not surprised they have trouble with actual technical issues.

Re: Dropbox ignores user's complaints of poor performance for almost a year

#30
post #7

Wow, guess I'm the only one who never noticed performance issues on my Macs. I remember when Google Drive first came out years ago, the client caused the system to slow to a halt, so I stopped using it. I'm sure it got fixed, but it only takes one bad experience to kill it for a user. Interesting thread.

Me either, but unless the client self-updates I'm running a 3.5 year old client.
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