191–200 of 248 posts
And customer support is something Google doesn't believe in.
If it's an issue of not wanting to deal with certain country top-levels then so be it and simply offer the ones you've implemented already and add in more top levels in the future.
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Not if you use a coupon code. Try WGSPECIAL. Oh, and if you renew for several years at a time, the cost per year goes down too. Disclosure: Namecheap employee
No offense to you or your firm, but fuck coupon codes. When I go to Trader Joe's for groceries, I work out what I want to eat and note the prices. When I make one of the occasional trips to Safeway I spend half my time trying to match up what I went there to buy with the particular coupon that's running this week or that my wife added to loyalty card, and more time attempting to decrypt my receipt after I get home to…
Bear in mind the products we're mostly represent cost a low $10. If we had more wiggle room on pricing, we'd offer low pricing all the time. It's just not feasible for a business like ours to do 24/7.
Many people miss the point of this product: Easily buy a domain, have it automatically hooked into the Google Apps suite of products, and easily hook it up with a select number of third party vendors like Wix or Shopify. That's what this is about. The ability to create something cool, run a business, without having to worry as much about the technical bullshit. Great product, and for the ease of use it is well worth…
I believe you'll love the new Namecheap backend when it launched. :) (Disclosure: Namecheap employee)
Don't waste your time on this service. I registered for it years ago while it was still in beta, and it's been nothing but a trainwreck. The latest debacle: I can't renew my domain. They started sending me notifications a few months ago that my domain was expiring because my credit card is out of date. I can't sign in because of a redirect bug. There's no support to reach out to, and requests for help on forums have…
This is my biggest fear when using anything Google-related.
They are notoriously difficult to get in touch with, and as such I probably wouldn't even considering signing up for this service.
Getting access to a real person when there is a problem with one of my domains is very valuable to me.
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I've been a beta-tester of Google Domains for months, and it's just such a nicer experience than GoDaddy/Namecheap. Particularly with GoDaddy, I feel like there's always a chance I'm going to click on the wrong thing and then get subscribed to some ridiculous service. With Google, it's a clean, transparent, USABLE interface. I'd encourage people to try it out with a domain and form your own views. As for me, I'm movi…
Hey jedc - Tamar from Namecheap here. Can you provide insights into the Namecheap experience? I hear the GD side. Would like to know what you mean from ours. As far as our dashboard, we're building a better user experience, so that's nothing to fret about. I bet you'd agree when it's live that the experience is far more stellar than anything you'd find anywhere else.
The world needs to resist ceeding every last bit Internet governance to these people.
Centralization is death!
None of Google Domain's features are novel. In fact the article spent most of its time talking about an up-sell. Which isn't to say Google Domain isn't a good product, just that we now should look at price because nothing else seems interesting... ~ Google Domains charges $12/year for .COM, .NET, .ORG. ~ NameCheap charges $10.69/year for .COM, $11.98/year for .NET, and $11.48/year for .ORG. Sometimes with an 18c/year…
Private registration usually costs extra, but not with Google domains. That is a compelling reason to me. I also like the clean interface, some of the other vendors have horrible interfaces.
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With first hand experience: - if you are paying google on an ongoing basis for something (adwords for example) they are very pro active with support. - if you are using a free product, expect 0 or less support - if you are receiving money from google, expect active hostility.
This is partly why they should add "premium" support to the Play Store for developers. Right now their free support for their almost free developer accounts (one time $25 is "free" in this context) is just atrociously bad, and the only way to fix it is to fund more human support personnel. If I was a developer bringing in several thousand a year on the Play Store, I'd happily shell out $99/year for better support. I…
... you would be automatically paying Google with $300 for every thousand of sales. $99 would be redundant.
Don't waste your time on this service. I registered for it years ago while it was still in beta, and it's been nothing but a trainwreck. The latest debacle: I can't renew my domain. They started sending me notifications a few months ago that my domain was expiring because my credit card is out of date. I can't sign in because of a redirect bug. There's no support to reach out to, and requests for help on forums have…
I haven't actually tried following through with it, since I don't have any support queries myself, but that certainly /looks/ like a way to directly talk to support.