Hacker News Board Hacker News, browsed like a classic message board
Live data from Hacker News

Apple has locked my Apple ID, and I have no recourse. A plea for help

hey.paris

Post reply on HN
Print view View original

191–200 of 1001 posts

Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#191

Post by wrxd »

jval43 wrote: post #86
sho wrote: post #23

Wow. This is a cautionary tale. I don't think I'd be as devastated as this poor chap, but as it grew I realize I've allowed my iCloud photo library to become a single copy. How are people handling this these days? If i wanted to ensure a full backup of everything on my iCloud to a NAS, what's the best way these days? Seems like they make it difficult by design..

I run a separate Mac Mini that has the full iCloud Photos library on a massive external drive, set to "Download originals". I then rsync that filesystem to a separate Linux box. This works but you must not ever disconnect the external drive. I don't have a solution for iCloud Drive, as there wasn't a keep offline setting last time I checked. So use it only ephemerally.

For iCloud Drive have a look at rclone. You can run it straight from your Linux machine

Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#193

Post by saurik »

viktorcode wrote: post #180
x3sphere wrote: post #32

It's just insane that a gift card redemption can trigger this. What's the rationale? It would make more sense if they just locked the person out of redeeming gift cards or something, not the entire account. But reading horror stories like this is is why I only use the very bare minimum of any of these cloud services. Keep local copies of everything. For developer accounts, I always create them under a separate email…

> What's the rationale? Most likely stolen cards. Stolen credit cards are used to purchase gift cards which are then resold to unsuspecting buyers. Think of it as stolen money laundering.

> It would make more sense if they just locked the person out of redeeming gift cards or something, not the entire account.

Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#194

Post by concinds »

Apple clearly has a problem. In recent months there have been a number of reports online of people getting locked out of their Apple ID/iCloud, the appeal getting denied, and Apple refusing to disclose why or reverse it. Generally those reports don’t relate to gift cards or developer accounts.

Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#195

Post by kuon »

I treat apple ID and google ID like throwaway accounts. I would never trust anything valuable to either. The problem is that it is very hard for "usual people" to do that.

I will also never have an electronic ID. We (Switzerland) were dumb enough to vote yes for it but we are giving away our freedoms eventually.

We need regulations to ensure vendor cannot lock in users and cannot threaten them. Everything should work like if you have your own domain and use email. If your provider go nuts, move your hosting and change your MX and point your local copy to it.

This should not be reserved to some nerd like me, it should be an universal right.

It is already late, but it can be reversed. We need for more sotires like this one to errupt, so people understand.

Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#196

Post by viktorcode »

tiku wrote: post #129

I went back to an MacBook pro M5, after being away from Apple for a year or 5 (Lenovo etc). I tried to re-enable my apple account but I had to wait 5(!) days to change the password. I ended up making another account.

It's a defence mechanism against account hijacking if someone has access to your phone number, linked to your account. Went through the same procedure to recover an account I haven't been using for a few years.

Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#197

Post by subscribed »

x3sphere wrote: post #32

It's just insane that a gift card redemption can trigger this. What's the rationale? It would make more sense if they just locked the person out of redeeming gift cards or something, not the entire account. But reading horror stories like this is is why I only use the very bare minimum of any of these cloud services. Keep local copies of everything. For developer accounts, I always create them under a separate email…

I had Amazon close my old, almostt-unused account in Amazon-in-another-country because I dared to add a new payment method.

I proved them who I am, that the new payment method (virtual card from a well-known organization) is mine, everything.

After lots of back-forth I've been informed their decision is final.

I HAVE NOT BREACHED TOS. I wish I has a major law company behind me to force them to admit that.

Very happy it was my almost unused account, heavily went down with my purchases in mt main account (in my usual country of residence) as well.

And yes, I use login-with-companyName as sparingly as possible. We are not the users, we're beggars.

Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#198

Post by afandian »

userbinator wrote: post #49

To paraphrase an old saying: Live by Big Tech, die by Big Tech. After nearly 30 years as a loyal customer I've heard others say this (and was a "loyal advocate" of Windows for around 2 decades myself), but the reality is they simply do not care. You are merely a single user out of several billion . Many of the reps I’ve spoken to have suggested strange things That almost sounds like some sort of AI, not a human. But…

I’ve talked to apple support reps in the past. It’s absolutely not surprising to hear that there’s confusion. ISTR some aren’t actually direct Apple employees, so they don’t have access to certain information.

Re: Apple has locked my Apple ID, and I have no recourse. A plea for help

#200

Post by scheeseman486 »

Rikudou wrote: post #69
b112 wrote: post #57

Earlier quoted context omitted.

The broken logic is that it will expose why the account was flagged, and thus, allow 'bad actors' to better navigate and bypass such flags. Of course, this is absolutely silly and beyond absurd, for bad actors share information of forums, can deduce fairly easily, and even have help from people on staff. Such actors typically know about detection and flagging methods within days of implementation. There's literally z…

You can use an Android phone without a Google account.

Not for long. Android phones (with Google Play Services) will soon require some degree of authentication to sideload applications, once that happens then those phones will only have the barest of features available without a Google account.
Post reply on HN