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Microsoft has a problem: lack of demand for its AI products

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Re: Microsoft has a problem: lack of demand for its AI products

#191
I moved largely away from Microsoft products in 2010 personally, and 2015 or so professionally. Just came back to them last year for a client.

What I am seeing are two really disturbing patterns: 1) really, really bad stuff that has been there for decades is still there, weighing everything down, for "backwards compatibility", and 2) a lot of horrible fluff and nonsense everywhere.

#1 is pretty self-explanatory, as I am editing docs in Word I am finding my muscle memory circa 1999 or so still works with it due to all of the formatting bugs that still exist.

#2 I saw with Windows 11 and the crazy adverts everywhere, seemingly random UI choices, half-broken or implemented tools and applications, and now random UI buttons thrown everywhere.

The 1-2 punch is devastating and makes using Microsoft products 10x more depressing than it was 10-15 years ago, and it wasn't a happy fest then either for me.

So to me, AI is just "more of the same" with Microsoft. It is more random shit thrown on the wall to see what will stick.

Re: Microsoft has a problem: lack of demand for its AI products

#192

Earlier quoted context omitted.

The other day I've clicked on one of Outlook calendar's copilot prefilled questions: "who are the main attendees of this meeting". It started a long winding speech that went nowhere, so I typed in "but WHO are the attendees" and finally it admitted "I don't know, I can't see that".

Sounds like Siri - unable to control much of anything on the iPhone outside of reading/sending text messages and setting alarms.

And that’s ok. Those are core features of the phone that absolutely must work reliably and consistently. Far better to do a few important things really well than a hundred things execrably.

Re: Microsoft has a problem: lack of demand for its AI products

#193

Well, the major problem Microsoft is facing is that its AI products are not only shoddier than average , which is nothing new for them in many categories, but that this time the competition can actually easily leapfrog them. Like, I have a 'Copilot' button prominently displayed in my New Outlook on MacOS (the only platform where the app-with-that-designation is sort-of usable), and it's a dropdown menu, and it has...…

The other day I've clicked on one of Outlook calendar's copilot prefilled questions: "who are the main attendees of this meeting". It started a long winding speech that went nowhere, so I typed in "but WHO are the attendees" and finally it admitted "I don't know, I can't see that".

Kudos to you. I never use new buttons out of fear of something irreversible happening, like sending a random email or deleting something. I still feel uncomfortable with the Gmail UX, I would _never_ use a ”hello iz magic ai”-button.

Re: Microsoft has a problem: lack of demand for its AI products

#194

Well, the major problem Microsoft is facing is that its AI products are not only shoddier than average , which is nothing new for them in many categories, but that this time the competition can actually easily leapfrog them. Like, I have a 'Copilot' button prominently displayed in my New Outlook on MacOS (the only platform where the app-with-that-designation is sort-of usable), and it's a dropdown menu, and it has...…

The other day I've clicked on one of Outlook calendar's copilot prefilled questions: "who are the main attendees of this meeting". It started a long winding speech that went nowhere, so I typed in "but WHO are the attendees" and finally it admitted "I don't know, I can't see that".

I asked Microsoft 365 Copilot to create a new word document for me (since they have hidden the link on office.com) and... it refused to do that.

Edit: Just tried again. It refused to do it. I mean WTF.

Re: Microsoft has a problem: lack of demand for its AI products

#195

Well, the major problem Microsoft is facing is that its AI products are not only shoddier than average , which is nothing new for them in many categories, but that this time the competition can actually easily leapfrog them. Like, I have a 'Copilot' button prominently displayed in my New Outlook on MacOS (the only platform where the app-with-that-designation is sort-of usable), and it's a dropdown menu, and it has...…

This is what move fast and break things looks like in a enterprise the size of microsoft.

It's mostly break things and little moving fast.

But the idea is that it's AI or death, so some broken buttons seems of less importances than the buttons itself being there, because the button working is a problem involving several teams, so no one is actually responsible, but the button being there is some team problem, and hell yeah they solved in the first sprint.

Re: Microsoft has a problem: lack of demand for its AI products

#196

Earlier quoted context omitted.

> So, my question to anyone in the Microsoft C-suite: have you ever tried to, like, actually use, like anything that you're selling? Satya Nadella insists that Bing365Pilot has supercharged his productivity, but determining if he's high on his own supply or lying through his teeth is an exercise for the reader. > Copilot consumes Nadella’s life outside the office as well. He likes podcasts, but instead of listening t…

> He likes podcasts, but instead of listening to them, he loads transcripts into the Copilot app on his iPhone so he can chat with the voice assistant about the content of an episode in the car on his commute to Redmond. I remember reading that when it first came out and all I can think is: No, he doesn't like podcasts, if you like podcasts you listen to them. That's like saying "He loves food, but instead of eating…

> in the car on his commute to Redmond

This was funny to me, because he lives like 8 minutes away.

Re: Microsoft has a problem: lack of demand for its AI products

#198

Earlier quoted context omitted.

Sounds like Siri - unable to control much of anything on the iPhone outside of reading/sending text messages and setting alarms.

And that’s ok. Those are core features of the phone that absolutely must work reliably and consistently. Far better to do a few important things really well than a hundred things execrably.

However the other day I asked the Gemini assistant on my phone to check the birthdays in my calendar, get all their dates, then make a graph of how many fall in each period with a 15-day moving average. It did everything as instructed including writing a python script to generate the graph, then discussed the results with me :)

Re: Microsoft has a problem: lack of demand for its AI products

#199

Well, the major problem Microsoft is facing is that its AI products are not only shoddier than average , which is nothing new for them in many categories, but that this time the competition can actually easily leapfrog them. Like, I have a 'Copilot' button prominently displayed in my New Outlook on MacOS (the only platform where the app-with-that-designation is sort-of usable), and it's a dropdown menu, and it has...…

The only good feature about copilot in Microsoft 365 is that if you ask it to delete itself enough times eventually some other app will eventually be promoted to the most prominent when you first login.

Re: Microsoft has a problem: lack of demand for its AI products

#200
post #52

Earlier quoted context omitted.

That is not what stock market is. A company does not have to focus on stock price and stock price is not its primary product.

Name a major U.S. public company in recent years that has consistently prioritized improving its product over boosting short term stock price or extracting maximum profits. If capitalism were truly a healthy system about building strong products to create healthy markets, this should be the norm (and enshitification shunned), not the exception. What we actually see is a system of chartered extraction. Corporate execu…

> Name a major U.S. public company in recent years that has consistently prioritized improving its product over boosting short term stock price or extracting maximum profits.

Well in some perverse sense, I'd say Meta qualifies here. Zuck isn't beholden to other shareholders and is free to burn truckloads of money on worthless projects. The big asterisk is that for Meta, "improving its product" is effectively "creating the best digital cigarettes".

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