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A change of address led to our Wise accounts being shut down

shaun.nz

191–200 of 275 posts

Re: A change of address led to our Wise accounts being shut down

#191
post #163

This was very obviously written with ChatGPT. The structure, emojis, emdashes and contrasting sentences. Surprised nobody is calling it out. IMO save us time and just give us the original short version you wrote to ChatGPT

"Their answer?" I absolutely loathe gpt's structure

I don't know the name of this rhetorical device, but I assure you it that using it is older than gpt

Re: A change of address led to our Wise accounts being shut down

#192

Back in early 2022, a little after the war started, TransferWise blocked transfer (i.e. donation) to the account run by the National Bank of Ukraine for support of the Ukrainian military. I have and never will forgive them for this.

> I have and never will forgive them for this. Ukraine is well known money laundering machine. Before the conflict started it was a well known fact and many banks didn't want to work with transfers to Ukraine. I am sure TransferWise shared similar risk model.

Everything you say might be technically true.

But if you look at the bigger picture, Ukraine has been invaded and occupied by a bigger countries which buys western banks to do it's money laundering through. Now is not the time to be discipling.

Justice is more than just following laws.

Re: A change of address led to our Wise accounts being shut down

#193

Back in early 2022, a little after the war started, TransferWise blocked transfer (i.e. donation) to the account run by the National Bank of Ukraine for support of the Ukrainian military. I have and never will forgive them for this.

> I have and never will forgive them for this. Ukraine is well known money laundering machine. Before the conflict started it was a well known fact and many banks didn't want to work with transfers to Ukraine. I am sure TransferWise shared similar risk model.

It was possible to make transfers to the military support account for about two weeks after war started; then it was blocked.

Transfers to other accounts were still possible.

Re: A change of address led to our Wise accounts being shut down

#194

Earlier quoted context omitted.

"Their answer?" I absolutely loathe gpt's structure

I don't know the name of this rhetorical device, but I assure you it that using it is older than gpt

Yeah, a version of the construct famously ends the Albert Einstein copypasta, which is at least 10 years old at this point. Though I think stylistically it's considered bad writing, which is likely why it's so jarring when it starts to crop up in ChatGPT-generated text.

Re: A change of address led to our Wise accounts being shut down

#195
post #176

Earlier quoted context omitted.

There was a time when the general consensus was that treating customers well would result in greater retention, which, in turn, would ultimately prove to be net positive profit-wise over time. It seems like that changed somewhere around the turn of the century, whereby businesses started to decide that it was better to cut down on customer service, and in some cases, go so far as to ban customers. The first cases of…

It did "math out" because these industries heavily lobbied and regulated that starting an alternative is close to impossible. Think about Wise: How many companies out there have the same service? The closest are Revolut and Airwallex. So in a world of 8 billion people and millions of businesses, there are only 3 companies that do the same thing that Wise do. In comparison, there are thousands of banks around the worl…

Wise's USP is a consequence of the way the US banking industry works (possibly as a result of US regulation). Free and instantaneous interbank transfers are ubiquitous in other banking systems, as are low-fee international transfers.

Re: A change of address led to our Wise accounts being shut down

#196

Earlier quoted context omitted.

> I have and never will forgive them for this. Ukraine is well known money laundering machine. Before the conflict started it was a well known fact and many banks didn't want to work with transfers to Ukraine. I am sure TransferWise shared similar risk model.

Everything you say might be technically true. But if you look at the bigger picture, Ukraine has been invaded and occupied by a bigger countries which buys western banks to do it's money laundering through. Now is not the time to be discipling. Justice is more than just following laws.

Yes, but that's a matter to be settled in a court. Banks and other financial institutions have no business deciding what's just; they just follow the regulations given to them by governments and the courts.

Re: A change of address led to our Wise accounts being shut down

#197
post #106

>A bit more back and forth… then the call was disconnected. who disconnected it? were you yelling at support? this seems relevant and you just put "yadda yadda... the call was disconnected" (not to defend Wise, just curious what happened there) >This isn’t just poor service — it’s unacceptable. meaningless LLM-addendums don't improve your blogpost

It's relatively common IME if you have a hard question or unusual request. Presumably it's going to affect the support person's metrics so they 'accidentally' drop you. Or, if there are targets then it might even be policy.

I've been on calls where it was 30 minute waiting to get answered, you ask for what you need, they put you on hold (or 'transfer' you), then the call drops. They don't ring back.

Telecoms companies in UK seem to have the worst communications, terrible line quality on support calls. I just assume people then don't complain because it's so hard to. The ombudsman is next to useless - you have to be without service for something like 6 weeks before they'll get out of bed.

Re: A change of address led to our Wise accounts being shut down

#198
post #179

Earlier quoted context omitted.

The only real solution (that many people here in HN hate?) is crypto. USDT/USDC on Eth or Solana and rails to the old systems are much better now. If you are really paranoid (USDT/USDC have a blacklist functionality), then hold Bitcoin and open a derivative short essentially creating a synthetic USD. Bitcoin doesn't have a blacklist functionality and you can use lightning for full anonymity.

> then hold Bitcoin and open a derivative short essentially creating a synthetic USD Huh that's a pretty interesting idea. I guess the downside is you need enough margin to cover the short.

Theoretically, you are fully covered but full margin will require all your holdings to be on the exchange. So maybe do something like 20-25% margin and constantly follow the market to re-balance. It is not a carefree approach.

Re: A change of address led to our Wise accounts being shut down

#199
post #196

Earlier quoted context omitted.

Everything you say might be technically true. But if you look at the bigger picture, Ukraine has been invaded and occupied by a bigger countries which buys western banks to do it's money laundering through. Now is not the time to be discipling. Justice is more than just following laws.

Yes, but that's a matter to be settled in a court. Banks and other financial institutions have no business deciding what's just; they just follow the regulations given to them by governments and the courts.

Russia invaded Ukraine, inflicting untold horror, and Russia is a threat to Europe.

In the circumstances of early 2022, I would have expected a way to be found, in the knowledge that such an action - telescope held to blind eye - would be condoned.

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