191–200 of 240 posts
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Well, when you have a bad idea you want to implement but don't want to take responsibility for it, you keep on hiring consultants until you hear what you want to hear. Quality of the consulting is irrelevant and interns or AI will do just fine. When the project inevitably implodes, you blame the consultant. Your own employees will give you advice on what's best for the company, not necessary what's best for you so yo…
it's a trope at this point. I'm the CEO and I don't really like it when the annoying guy down the hall tells me what to do, so I'm gonna spend $50,000 and have a team come in and interview everybody and then they'll tell me the same thing the annoying guy said, for years, but because they're outside consultants, I'll listen to them when they say it.
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I think one part that gets easily overlooked is that they not in-house, and that's a feature. That means even when an in-house team has the same expertise, they have to adhere by in-house processes and hierarchy. If a CEO signs off a consultant contract, they dont play in the same arena, and can often side-step the hurdles an internal team would face, without anyone internally getting too upset (compared to an intern…
Except the internal team that can do the same thing better and cheaper
I've been a consultant for most of the last 20 (actually come to think of it, 25) years. Even did a brief stint at Deloitte. There is a lot of prejudice against consulting. Places like Deloitte, Accenture, are some of the largest companies in the world, so when they fuck up (which they seem previously designed to do, Deloitte was the quest job I've ever had), they fuck up big and very visibly. But there is a super lo…
Funnily enough, in Australia a lot of those "mum and pop" consultancies (the successful ones at least) are getting slurped up by the likes of Cognizant and co.
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Sincerely, ICE
When humans want a scapegoat, the target is often chosen based on race. What will AI pick on?
While we are on the topic of listing problems with consultants/outsourcing - another potential problem is the A team/ B team switch. During initial engagement you are often talking to somebody who appears to actually know their stuff - you hire them and find that this knowledgable person has moved on to the next big sales, and you've got the B or C team.
This one aged well https://dilbert-viewer.herokuapp.com/2000-01-01
While we are on the topic of listing problems with consultants/outsourcing - another potential problem is the A team/ B team switch. During initial engagement you are often talking to somebody who appears to actually know their stuff - you hire them and find that this knowledgable person has moved on to the next big sales, and you've got the B or C team.
From my experience with using a $WITCH for a large support engagement, the A team woos you, the B team is what you get initially, and as soon as they think you've got your eye off the ball, they swap in the Z team. This was for a contract where we made it very clear that quality/skill was paramount and we would happily pay above market rates forever if they could maintain it. Of course they got greedy and lost the de…
After the B team set everything up, they didn't even get the Z team. A few months in, it turned out NO ONE was logging into their ticketing system at all, so there were hundreds of tickets their engineers had created with no acknowledgement. Just lol.
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I really do think that this type of AI use is going to become a true life/death epidemic. The people at Deloitte are not generally dumb unmotivated people. They are ruthless $$ chasers and if AI is allowed they will use it to check the boxes and move onto the next paycheck. Many of these people will effectively have their life ruined. Many will likely take their own life. Its not just harmless paperwork fudging when…
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